Business management controls: a guide
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Ely
IT Governance Publ.
2012
|
| Ausgabe: | 1. publ. |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXX, 358 S. |
| ISBN: | 9781849284288 |
Internformat
MARC
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|---|---|---|---|
| 001 | BV041221255 | ||
| 003 | DE-604 | ||
| 005 | 20140324 | ||
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| 008 | 130815s2012 |||| 00||| eng d | ||
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| 035 | |a (OCoLC)914991426 | ||
| 035 | |a (DE-599)BVBBV041221255 | ||
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| 041 | 0 | |a eng | |
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| 100 | 1 | |a Kyriazoglou, John |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Business management controls |b a guide |c John Kyriazoglou |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a Ely |b IT Governance Publ. |c 2012 | |
| 300 | |a XXX, 358 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-026195812 | ||
Datensatz im Suchindex
| _version_ | 1804150658483355648 |
|---|---|
| adam_text | Titel: Business management controls
Autor: Kyriazoglou, John
Jahr: 2012
CONTENTS
Chapter 1: Business Management Controls Framework
..............................................................................................1
Introduction.......................................................................1
The role of control in management activities...................2
Types and role of business management controls in
supporting business activities...........................................6
Proposed business management controls framework.....15
Performance measures and compliance indicators.........20
Conclusion......................................................................21
Chapter 2: Enterprise Governance Controls................27
Introduction.....................................................................27
Purpose and types of enterprise governance (EG) controls
.........................................................................................28
Enterprise governance controls.......................................29
Enterprise performance management and reporting
controls............................................................................43
Enterprise governance performance measures and
compliance indicators.....................................................46
Conclusion......................................................................46
Relating enterprise governance controls to the BMC
framework.......................................................................47
Chapter 3: Risk and Compliance Controls...................51
Introduction.....................................................................51
Purpose and types of risk and compliance controls........52
Enterprise risk controls...................................................52
Corporate compliance controls.......................................57
Compliance performance measures and compliance
indicators.........................................................................62
Relating risk and compliance controls to the BMC
framework.......................................................................63
Conclusion......................................................................63
Chapter 4: Strategic Management Controls.................67
Introduction.....................................................................67
Strategic management process........................................68
BSC and strategy.............................................................81
Performance measures and compliance indicators.........82
Conclusion......................................................................83
Chapter 5: Financial Management and Accounting
Controls.............................................................................87
Introduction.....................................................................87
Financial management and accounting controls.............88
Financial management responsibility controls................89
Financial standards, systems, policies and procedures ...92
The budget......................................................................99
Financial performance controls.....................................100
Conclusion....................................................................101
Chapter 6: Customer Sales and Production
Management Controls...................................................103
Introduction...................................................................103
Customer sales management controls...........................104
Production management controls..................................110
Conclusion....................................................................122
Chapter 7: IT Governance Controls............................125
Introduction...................................................................125
IT governance controls.................................................126
IT general controls........................................................128
Application systems controls........................................138
Information governance controls..................................140
IT governance performance controls............................145
Relating IT governance controls to the BMC framework
.......................................................................................146
Chapter 8: Business Data Management Controls.......149
Introduction...................................................................149
Business record-keeping systems.................................151
Files, documents and records (FDR) management
procedures.....................................................................154
Business data administration controls...........................156
Data and information quality monitoring and
improvement process....................................................158
Data mart and data warehouse controls........................165
Business data management performance controls........166
Relating business data management controls to the BMC
framework.....................................................................167
Conclusion....................................................................167
Chapter 9: Business Intelligence and Espionage
Controls...........................................................................171
Introduction...................................................................171
Business intelligence controls.......................................173
Corporate espionage and sabotage controls..................177
Business intelligence and espionage performance controls
(BUSI Control 7)...........................................................188
Relating business intelligence and espionage controls to
the BMC framework.....................................................189
Conclusion....................................................................189
Chapter 10: Business Performance Management
Frameworks....................................................................191
Introduction...................................................................191
Purpose and types of business performance management
frameworks...................................................................192
Quality management frameworks.................................193
Government self-assessment performance frameworks 195
General-use performance frameworks..........................198
Relating business performance framework controls to the
BMC framework...........................................................207
Conclusion....................................................................208
Chapter 11: Implementing Business Management
Controls...........................................................................211
Introduction...................................................................211
Responsibility for internal controls...............................212
A methodology for implementing business management
controls..........................................................................213
Conclusion....................................................................227
Chapter 12: Roles and Responsibilities of Participants
in Business Management Controls...............................231
Introduction...................................................................231
Corporate governance mechanisms and internal control
.......................................................................................232
Roles and responsibilities of all participants................235
Performance measures and compliance indicators
(MGMT Control 1).......................................................247
Relating roles and responsibility controls to the BMC
framework.....................................................................248
Chapter 13: Human Factors in Applying Business
Management Controls...................................................251
Introduction...................................................................251
Description of hard and soft controls............................252
Types of soft controls....................................................254
Emotional contracting...................................................266
Implementing and evaluating soft controls...................267
Performance measures and compliance indicators (SOFT
Control 20)....................................................................268
Relating soft controls to the BMC framework..............269
Conclusion....................................................................269
Chapter 14: Business and IT Continuity Management
Controls...........................................................................273
Introduction...................................................................273
Corporate governance and business continuity.............274
Main types of business continuity controls...................276
Business and IT continuity audit tools..........................285
Performance measures and compliance indicators (BITC
Control 8)......................................................................286
Relating business continuity controls to the BMC
framework.....................................................................286
Conclusion....................................................................287
Chapter 15: Case Studies: Applying Business
Management Controls to Mitigate Fraud and Other
Risks................................................................................291
Introduction...................................................................291
Area 1. Business case studies for the overall corporate
management function of the organisation.....................293
Area 2. Business case studies for the financial
management function of the organisation.....................297
Area 3. Business case studies for the purchasing function
of the organisation.........................................................303
Area 4. Business case studies for the IT department of the
organisation...................................................................308
Segregation of duties (SOD) case studies.....................314
Relating controls to mitigate risks to the BMC framework
.......................................................................................319
Conclusion....................................................................319
Chapter 16: Auditing Business Management Controls
..........................................................................................321
Introduction to auditing.................................................321
Types of audit...............................................................322
Auditing business management controls......................324
Relating audit controls to the BMC framework............326
Conclusion....................................................................326
Chapter 17: Conclusion.................................................329
Managers and decision making.....................................329
Corporate threats...........................................................332
Levels of business operation.........................................333
Red flags.......................................................................335
Conclusion....................................................................339
Appendix.........................................................................343
ITG Resources................................................................353
|
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