Baines, T., & Lightfoot, H. (2013). Made to serve: How manufacturers can compete through servitization and product-service systems. Wiley.
Chicago-Zitierstil (17. Ausg.)Baines, Tim, und Howard Lightfoot. Made to Serve: How Manufacturers Can Compete Through Servitization and Product-service Systems. Chichester, West Sussex: Wiley, 2013.
MLA-Zitierstil (9. Ausg.)Baines, Tim, und Howard Lightfoot. Made to Serve: How Manufacturers Can Compete Through Servitization and Product-service Systems. Wiley, 2013.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.