Business intelligence applied: implementing an effective information and communications technology infrastructure
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Bibliographic Details
Main Author: Gendron, Michael S. 1957- (Author)
Format: Electronic eBook
Language:English
Published: Hoboken, New Jersey WILEY 2013
Subjects:
Online Access:TUM01
Volltext
Item Description:Includes bibliographical references and index
Foreword -- Preface -- Acknowledgments -- Introducing ICT strategy -- Defining information and communication technology infrastructure -- Introductory business and technology strategy concepts -- Why build ICT infrastructure to support business processes? -- Understanding how ICT produces value -- Understanding your organization and its competitive environment -- Process improvement or innovation? -- Measuring the business value of ICT -- Best practices for documenting process change -- Best practices for documenting technology recommendations -- The business-driven infrastructure design (BDID) cycle -- Appendix ticket sales, Inc.: a fictitious business case -- About the author -- Index
Physical Description:1 Online-Ressource (xvii, 254 p.)
ISBN:1118478312
1118478339
1118478347
9781118478318
9781118478332
9781118478349

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