APA (7th ed.) Citation

Schawalder, M., Lenz, V., & Röllin, H. (2013). Industrielle Services strategisch optimieren: Service Excellence. Springer Vieweg.

Chicago Style (17th ed.) Citation

Schawalder, Michael, Volker Lenz, and Herbert Röllin. Industrielle Services Strategisch Optimieren: Service Excellence. Berlin [u.a.]: Springer Vieweg, 2013.

MLA (9th ed.) Citation

Schawalder, Michael, et al. Industrielle Services Strategisch Optimieren: Service Excellence. Springer Vieweg, 2013.