Quality management to support single companies in collaborative enterprise networks:
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | German |
| Published: |
Aachen
Verl.-Gruppe Mainz
2012
|
| Edition: | 1. Aufl. |
| Series: | Bremer Schriften zur integrierten Produkt- und Prozessentwicklung
73 |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | III, 157 S. Ill., graph. Darst. |
| ISBN: | 9783861305163 386130516X |
Staff View
MARC
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Record in the Search Index
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|---|---|
| adam_text | IMAGE 1
TABLE OF CONTENTS
1 INTRODUCTION 1
1.1 MOTIVATION 1
1.2 PROBLEM 2
1.3 RESEARCH GOAL AND APPROACH 6
1.4 STRUCTURE OF THE WORK 7
2 COLLABORATIVE ENTERPRISE NETWORKS 11
2.1 DEVELOPMENT OF COLLABORATIVE ENTERPRISE NETWORKS 11
2.2 STRUCTURAL ELEMENTS OF COLLABORATIVE ENTERPRISE NETWORKS 13
2.3 CONFIGURATION OF COLLABORATIVE ENTERPRISE NETWORKS 15
2.4 COLLABORATIVE ENTERPRISE NETWORKS FROM ORGANISATIONAL DESIGN
PERSPECTIVE 19
2.5 ORGANISATIONAL STRUCTURES AND OPERATIONAL PROCESSES IN COLLABORATIVE
ENTERPRISE NETWORKS 22
2.6 ORGANISATIONAL CHALLENGES FOR SINGLE COMPANIES IN COLLABORATIVE
ENTERPRISE NETWORKS 26
3 APPLICABILITY OF EXISTING QUALITY MANAGEMENT APPROACHES IN
COLLABORATIVE ENTERPRISE NETWORKS 31
3.1 DEFINITION OF QUALITY 31
3.2 QUALITY MANAGEMENT SYSTEMS 32
3.2.1 MAIN ESTABLISHED APPROACHES ON QUALITY MANAGEMENT 32 3.2.2 QUALITY
MANAGEMENT APPROACHES IN CONTEXT OF NETWORKED ORGANISATIONS 35
3.2.3 CLASSIFICATION OF DISCUSSED QUALITY MANAGEMENT APPROACHES 37
3.3 REQUIREMENTS AND CRITERIA FOR QUALITY MANAGEMENT IN COLLABORATIVE
ENTERPRISE NETWORKS 38
3.4 ABILITY OF MAIN QM APPROACHES TO SUPPORT SINGLE COMPANIES IN
COLLABORATIVE ENTERPRISE NETWORKS 42
3.5 SELECTION OF A QM APPROACH TO SUPPORT SINGLE COMPANIES IN
COLLABORATIVE ENTERPRISE NETWORKS 45
3.6 APPLICABILITY OF ISO 9001 FOR A CONCEPT TO SUPPORT SINGLE COMPANIES
IN COLLABORATIVE ENTERPRISE NETWORKS 49
3.6.1 DESIGNING A QMS FOLLOWING ISO 9001 49
HTTP://D-NB.INFO/1028587554
IMAGE 2
TABLE OF CONTENTS
3.6.2 MAIN SECTIONS OF ISO 9001 IN THE PERSPECTIVE OF
COLLABORATIVE ENTERPRISE NETWORKS 50
3.6.3 REQUIREMENTS FOR A CONCEPT BASED ON ISO 9001 TO SUPPORT SINGLE
COMPANIES IN COLLABORATIVE ENTERPRISE NETWORKS 58
4 CONCEPTION OF QUALITY MANAGEMENT TO SUPPORT SINGLE COMPANIES IN
COLLABORATIVE ENTERPRISE NETWORKS 63
4.1 SUGGESTED INITIAL REFERENCE MODEL 63
4.2 QUALITY PLANNING IN COLLABORATIVE ENTERPRISE NETWORKS 66
4.2.1 RECOMMENDATIONS FOR THE PREPARATION PHASE OF A COLLABORATIVE
ENTERPRISE NETWORK 67
4.2.2 RECOMMENDATIONS FOR THE FORMATION PHASE OF A COLLABORATIVE
ENTERPRISE NETWORK 70
4.2.2.1 DETERMINING CUSTOMER NEEDS, EXPECTATIONS AND REQUIREMENTS 71
4.2.2.2 ESTABLISHING QUALITY OBJECTIVES OF THE ORGANISATION 73 4.2.2.3
DETERMINING PROCESSES, RESOURCES AND RESPONSIBILITIES TO ATTAIN QUALITY
OBJECTIVES 74
4.2.3 PROCESS DIAGRAM FOR RECOMMENDATIONS DURING THE PREPARATION AND
FORMATION PHASE IN COLLABORATIVE ENTERPRISE NETWORKS 79
4.3 QUALITY CONTROL AND LEAD IN COLLABORATIVE ENTERPRISE NETWORKS 82
4.3.1 ESTABLISHING AND APPLYING METHODS TO MEASURE THE EFFECTIVENESS AND
EFFICIENCY OF PROCESSES TO ATTAIN QUALITY OBJECTIVES 82
4.3.2 ISO 10006 GUIDELINES FOR QM IN PROJECTS 84
4.3.3 METHODS TO ATTAIN QUALITY OBJECTIVES DURING THE OPERATIONAL PHASE
OF A COLLABORATIVE ENTERPRISE NETWORK FOLLOWING ISO 10006 85
4.3.4 RELATION BETWEEN QUALITY PLANNING AND QUALITY CONTROL 87
4.4 QUALITY IMPROVEMENT IN COLLABORATIVE ENTERPRISE NETWORKS 88
4.4.1 ELIMINATING NONCONFORMITIES WITHIN THE OPERATIONAL PHASE OF
PURPOSE ORIENTED ENTERPRISE NETWORKS 90
4.4.2 CONTINUAL QUALITY IMPROVEMENT IN ENTERPRISE NETWORKS 91 4.4.3 ISO
9004 GUIDELINES SUPPORTING CONTINUAL QUALITY IMPROVEMENT IN
COLLABORATIVE ENTERPRISE NETWORKS 93 4.4.4 CIP-CYCLE FOR COLLABORATIVE
ENTERPRISE NETWORKS 95
4.5 THE QM CONCEPT TO SUPPORT SINGLE COMPANIES IN COLLABORATIVE
ENTERPRISE NETWORKS IN A NUTSHELL 96
II
IMAGE 3
TABLE OF CONTENTS
4.6 DEVELOPMENT OF AN IT SOLUTION FOR IDENTIFICATION OF
INTERDEPENDENCIES BETWEEN COMPANIES CORE COMPETENCES 97 4.6.1 BASIC
PRINCIPLES AND REQUIREMENTS 97
4.6.1.1 ARCHITECTURAL REQUIREMENTS 98
4.6.1.2 EXISTENCE OF CORE COMPETENCES 99
4.6.1.3 INTERDEPENDENCY ANALYSIS - DEFINITION OF A COMPARISON ALGORITHM
99
4.6.2 SPECIFICATION OF IT-PROTOTYPE 102
4.6.2.1 FUNCTION NOTATIONS 103
4.6.2.2 ENTITY NOTATIONS 106
4.6.2.3 BEHAVIOUR NOTATIONS 107
4.6.2.4 COMMUNICATION NOTATIONS 109
5 CONCEPT IMPLEMENTATION 112
5.1 EVALUATION OF THE ORGANISATIONAL PART OF THE CONCEPT 112
5.1.1 CUSTOMER ENQUIRY 114
5.1.2 DEVELOPMENT OF PROJECTS AND PRODUCTS 115
5.1.3 INTENSIFIED PRODUCT REALISATION PROCESS FOLLOWING ISO 9001 118
5.2 EVALUATION OF IT SUPPORTED PART OF THE CONCEPT 119
6 CONCLUSION AND OUTLOOK 127
6.1 CONCLUSION 127
6.2 OUTLOOK 129
REFERENCES 133
LIST OF FIGURES 142
LIST OF TABLES 146
7 ANNEX 149
7.1 EVENT-ACTION TABLE 149
7.2 STATE-TRANSITION TABLE 150
7.3 STATE TRANSITION DIAGRAMS 151
III
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| author | Sitek, Patrick 1978- |
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| bvnumber | BV040978739 |
| ctrlnum | (OCoLC)859368721 (DE-599)GBV731869850 |
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| illustrated | Illustrated |
| indexdate | 2024-07-10T00:36:40Z |
| institution | BVB |
| isbn | 9783861305163 386130516X |
| language | German |
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| physical | III, 157 S. Ill., graph. Darst. |
| publishDate | 2012 |
| publishDateSearch | 2012 |
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| publisher | Verl.-Gruppe Mainz |
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| series | Bremer Schriften zur integrierten Produkt- und Prozessentwicklung |
| series2 | Bremer Schriften zur integrierten Produkt- und Prozessentwicklung |
| spelling | Sitek, Patrick 1978- Verfasser (DE-588)1032735376 aut Quality management to support single companies in collaborative enterprise networks von Patrick Sitek 1. Aufl. Aachen Verl.-Gruppe Mainz 2012 III, 157 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Bremer Schriften zur integrierten Produkt- und Prozessentwicklung 73 Bremen, Univ., Diss., 2012 Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Unternehmenskooperation (DE-588)4078604-3 gnd rswk-swf Netzwerkmanagement (DE-588)4245322-7 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Unternehmenskooperation (DE-588)4078604-3 s Qualitätsmanagement (DE-588)4219057-5 s DE-604 Unternehmen (DE-588)4061963-1 s Netzwerkmanagement (DE-588)4245322-7 s DE-188 Bremer Schriften zur integrierten Produkt- und Prozessentwicklung 73 (DE-604)BV035499016 73 DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025956784&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Sitek, Patrick 1978- Quality management to support single companies in collaborative enterprise networks Bremer Schriften zur integrierten Produkt- und Prozessentwicklung Qualitätsmanagement (DE-588)4219057-5 gnd Unternehmen (DE-588)4061963-1 gnd Unternehmenskooperation (DE-588)4078604-3 gnd Netzwerkmanagement (DE-588)4245322-7 gnd |
| subject_GND | (DE-588)4219057-5 (DE-588)4061963-1 (DE-588)4078604-3 (DE-588)4245322-7 (DE-588)4113937-9 |
| title | Quality management to support single companies in collaborative enterprise networks |
| title_auth | Quality management to support single companies in collaborative enterprise networks |
| title_exact_search | Quality management to support single companies in collaborative enterprise networks |
| title_full | Quality management to support single companies in collaborative enterprise networks von Patrick Sitek |
| title_fullStr | Quality management to support single companies in collaborative enterprise networks von Patrick Sitek |
| title_full_unstemmed | Quality management to support single companies in collaborative enterprise networks von Patrick Sitek |
| title_short | Quality management to support single companies in collaborative enterprise networks |
| title_sort | quality management to support single companies in collaborative enterprise networks |
| topic | Qualitätsmanagement (DE-588)4219057-5 gnd Unternehmen (DE-588)4061963-1 gnd Unternehmenskooperation (DE-588)4078604-3 gnd Netzwerkmanagement (DE-588)4245322-7 gnd |
| topic_facet | Qualitätsmanagement Unternehmen Unternehmenskooperation Netzwerkmanagement Hochschulschrift |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025956784&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV035499016 |
| work_keys_str_mv | AT sitekpatrick qualitymanagementtosupportsinglecompaniesincollaborativeenterprisenetworks |