How libraries make tough choices in difficult times: purposeful abandonment
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Oxford [u.a.]
Chandos Publ
2013
|
| Series: | Chandos information professional series
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XV, 210 S. graph. Darst. |
Staff View
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Record in the Search Index
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|---|---|
| adam_text | Contents
List of figures
ix
List of case studies
xi
Acknowledgements
xiii
About the author
xv
Introduction
1
1
Considered and effective leadership
5
Why undertake a review?
5
Managing expectations, not operations
7
Reporting to multiple masters: finding a balance
of service quality and efficiencies
8
Involvement and understandings across the
organization
10
The four Ds: Do, Delegate, Delay, Drop
11
Project management
12
Decision-making skills and implications
12
2
Preparing for analysis
15
Failure is easy, success takes thoughtful effort
15
Understanding the Mission and objectives of your
organization
16
Case Study
1:
Vision versus Mission
17
Case Study
2:
Share and assimilate Mission/
objectives in relation to resources
20
Decide on transitional or transformative change
25
How Libraries Make Tough Choices in Difficult Times
■ ____________
Emphasize an ongoing process
26
Case Study
3:
Binding program plan creation
26
Continue to communicate your clear intentions
29
Managing operations or managing expectations
30
Case Study
4:
Feedback methods important for
enhancements and testimonials
31
3
A few important analysis techniques
37
Reviewing operations proactively and willingly
37
Beyond re-engineering
39
The importance of project management
40
Case Study
5:
E-book explorations lead to
new processes and policies
41
Problem discovery processes
45
Chart goals, operations, and interests
57
Case Study
6:
Union and administrative
grievances
-
IBPS reductions
60
Completing the review program
64
Service Quality Improvement
71
Case Study
7:
Creating a budget aligned to
functions rather than personnel
91
Outside factors and influences
96
Case Study
8:
Understanding and meeting
user-expectations: internal reports
99
Assessments: some initial and obvious first
analysis opportunities
102
4
Understanding and utilizing data and
statistical reports
105
Collection and analysis of appropriate data
105
Evidence-based collection and analysis of
appropriate data
108
Contents
Using data effectively
113
Utilizing statistics
116
Case Study
9:
Evidence-based decision-making:
journal profile modification
120
Internal reports
131
Suggested readings, tools, and contacts
133
5
Environmental scans and the power of
best practices
137
Steps toward identifying best practices
138
Performing Service Quality Improvement analyses
145
Case Study
10:
Best practices for analytics
and web interfaces
150
6
Key management skills that contribute to
organizational leadership and direction
157
Normal staff attention to tasks
157
Leadership skills
160
Assessment skills
168
The four Ds: Do, Delegate, Delay, Drop
172
Harness internal power
177
Case Study
11:
Shared governance
179
Conclusion: The most important D: Do
189
Appendix A: Start-up scenarios to ponder
191
Appendix B: Suggested readings
195
Index
209
vH
|
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| spelling | Stern, David Verfasser aut How libraries make tough choices in difficult times purposeful abandonment David Stern Oxford [u.a.] Chandos Publ 2013 XV, 210 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Chandos information professional series Library administration Management (DE-588)4037278-9 gnd rswk-swf Bibliothek (DE-588)4006439-6 gnd rswk-swf Bibliotheksverwaltung (DE-588)4132641-6 gnd rswk-swf Bibliotheksverwaltung (DE-588)4132641-6 s DE-604 Bibliothek (DE-588)4006439-6 s Management (DE-588)4037278-9 s Digitalisierung BSB Muenchen 4 application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025917681&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Stern, David How libraries make tough choices in difficult times purposeful abandonment Library administration Management (DE-588)4037278-9 gnd Bibliothek (DE-588)4006439-6 gnd Bibliotheksverwaltung (DE-588)4132641-6 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4006439-6 (DE-588)4132641-6 |
| title | How libraries make tough choices in difficult times purposeful abandonment |
| title_auth | How libraries make tough choices in difficult times purposeful abandonment |
| title_exact_search | How libraries make tough choices in difficult times purposeful abandonment |
| title_full | How libraries make tough choices in difficult times purposeful abandonment David Stern |
| title_fullStr | How libraries make tough choices in difficult times purposeful abandonment David Stern |
| title_full_unstemmed | How libraries make tough choices in difficult times purposeful abandonment David Stern |
| title_short | How libraries make tough choices in difficult times |
| title_sort | how libraries make tough choices in difficult times purposeful abandonment |
| title_sub | purposeful abandonment |
| topic | Library administration Management (DE-588)4037278-9 gnd Bibliothek (DE-588)4006439-6 gnd Bibliotheksverwaltung (DE-588)4132641-6 gnd |
| topic_facet | Library administration Management Bibliothek Bibliotheksverwaltung |
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