APA (7th ed.) Citation

Lientz, B. P. (2002). Achieve lasting process improvement: Reach Six Sigma goals without the pain. Acad. Press.

Chicago Style (17th ed.) Citation

Lientz, Bennet P. Achieve Lasting Process Improvement: Reach Six Sigma Goals Without the Pain. Amsterdam [u.a.]: Acad. Press, 2002.

MLA (9th ed.) Citation

Lientz, Bennet P. Achieve Lasting Process Improvement: Reach Six Sigma Goals Without the Pain. Acad. Press, 2002.