Parmenter, D. (2012). Key performance indicators for government and non profit agencies: Implementing winning KPIs. John Wiley & Sons.
Chicago Style (17th ed.) CitationParmenter, David. Key Performance Indicators for Government and Non Profit Agencies: Implementing Winning KPIs. Hoboken, N.J: John Wiley & Sons, 2012.
MLA (9th ed.) CitationParmenter, David. Key Performance Indicators for Government and Non Profit Agencies: Implementing Winning KPIs. John Wiley & Sons, 2012.
Warning: These citations may not always be 100% accurate.