Social CRM for dummies:
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hoboken, N.J.
Wiley
2013
|
| Subjects: | |
| Online Access: | BSB01 |
| Item Description: | Includes index |
| Physical Description: | 1 Online-Ressource (XVIII, 338 S.) |
| ISBN: | 9781118242490 9781118287040 |
Staff View
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| 245 | 1 | 0 | |a Social CRM for dummies |c by Kyle Lacy, Stephanie Diamond, and Jon Ferrara |
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| 500 | |a Includes index | ||
| 505 | 0 | |a pt. I. Welcome to the world of social CRM -- pt. II. Building your social CRM strategy -- pt. III. Developing a social and collaborative business -- pt. IV. Measuring the impact of social CRM -- pt. V. The part of tens | |
| 650 | 4 | |a Datenverarbeitung | |
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| contents | pt. I. Welcome to the world of social CRM -- pt. II. Building your social CRM strategy -- pt. III. Developing a social and collaborative business -- pt. IV. Measuring the impact of social CRM -- pt. V. The part of tens |
| ctrlnum | (ZDB-30-PQE)ebr10634644 (OCoLC)874312259 (DE-599)BVBBV040784727 |
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| id | DE-604.BV040784727 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T00:33:46Z |
| institution | BVB |
| isbn | 9781118242490 9781118287040 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-025762976 |
| oclc_num | 874312259 |
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| physical | 1 Online-Ressource (XVIII, 338 S.) |
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| publisher | Wiley |
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| spelling | Lacy, Kyle Verfasser aut Social CRM for dummies by Kyle Lacy, Stephanie Diamond, and Jon Ferrara Hoboken, N.J. Wiley 2013 1 Online-Ressource (XVIII, 338 S.) txt rdacontent c rdamedia cr rdacarrier Includes index pt. I. Welcome to the world of social CRM -- pt. II. Building your social CRM strategy -- pt. III. Developing a social and collaborative business -- pt. IV. Measuring the impact of social CRM -- pt. V. The part of tens Datenverarbeitung Customer relations / Management Customer relations / Management / Data processing Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s 1\p DE-604 Diamond, Stephanie Verfasser aut Ferrara, Jon Verfasser aut 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Lacy, Kyle Diamond, Stephanie Ferrara, Jon Social CRM for dummies pt. I. Welcome to the world of social CRM -- pt. II. Building your social CRM strategy -- pt. III. Developing a social and collaborative business -- pt. IV. Measuring the impact of social CRM -- pt. V. The part of tens Datenverarbeitung Customer relations / Management Customer relations / Management / Data processing Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4236865-0 |
| title | Social CRM for dummies |
| title_auth | Social CRM for dummies |
| title_exact_search | Social CRM for dummies |
| title_full | Social CRM for dummies by Kyle Lacy, Stephanie Diamond, and Jon Ferrara |
| title_fullStr | Social CRM for dummies by Kyle Lacy, Stephanie Diamond, and Jon Ferrara |
| title_full_unstemmed | Social CRM for dummies by Kyle Lacy, Stephanie Diamond, and Jon Ferrara |
| title_short | Social CRM for dummies |
| title_sort | social crm for dummies |
| topic | Datenverarbeitung Customer relations / Management Customer relations / Management / Data processing Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | Datenverarbeitung Customer relations / Management Customer relations / Management / Data processing Kundenmanagement |
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