Evaluating the impact of your library:
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London
Facet Publ.
2013
|
| Edition: | 2. ed. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XXIII, 253 S. Ill. |
| ISBN: | 9781856048125 1856048128 |
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Record in the Search Index
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| adam_text |
Contents
Introduction
.xi
About the authors
.xiii
Impact and all that: use of some key terms in this book
.xv
PART
1
THE CONTEXT
.1
1
The demand for evidence
.3
1.1
Why is evidence of impact an issue for libraries (and information
services)?
.3
1.2
Emerging interest in the management of change
.11
1.3
What is distorting the picture?
.13
1.4
Why is it important to tackle impact?
.18
2
Getting to grips with impact
.23
2.1
A metaphor and a model
.23
2.2
Why is impact such a slippery concept?
.25
2.3
Overviews of impact
.26
2.4
Changing how we think of evidence
.27
2.5
What does impact mean?
.29
3
The research base of this work
.33
3.1
What we know about impact from the management literature
.33
3.2
Evidence-based practice and the
LIS
picture
.41
3.3
The overall research picture
.42
3.4
What we don't know
.52
3.5
Where our model comes from
.54
VIII
EVALUATING THE IMPACT OF YOUR LIBRARY
PART
2
EVALUATING IMPACT
.39
4
Putting the impact into planning
.61
4.1
Why do we need a new evaluation model?
.61
4.2
The model
.62
4.3
Using the model
.63
4.4
And the first question is
.65
4.5
How do you currently measure your success as a service?
.66
5
Getting things clear: objectives
.69
5.1
Choosing where to get involved
.69
5.2
The mission
.70
5.3
Where can libraries make an impact?
.70
5.4
From impact areas to objectives
.73
5.5
Some examples of objectives
.77
5.6
Why objectives matter
.78
6
Success criteria and impact indicators: how you know you are
making a difference
.79
6.1
Formulating success criteria: getting the balance right
.80
6.2
What sorts of changes will show impact?
.81
6.3
What is an impact indicator?
.83
6.4
What do good indicators look like?
.83
6.5
What do you do if you don't know what impact to expect?
.85
6.6
What makes a poor indicator?
.86
6.7
Some issues to consider before you start writing indicators
.86
6.8
Writing indicators
.88
6.9
Writing your own impact indicators
.90
6.10
Getting the words right
.91
6.11
Using frameworks to help you choose appropriate indicators
.95
6.12
Some indicators
.101
7
Making things happen: activities and process indicators
.105
7.1
Why activities? Why now?
.
1°5
7.2
identify activities
.106
7.3
Review the activities
.
Ю8
7.4
Process indicators
.108
7.5
Output indicators
.
1°9
7.6
Process and output indicators: things to watch
.
HO
7.7
The 'reach' of the service
.
Ш
CONTENTS
IX
8
Thinking about evidence
.113
8.1
Deciding your approach to gathering evidence
.113
8.2
The organizational context
.113
8.3
Finding strong surrogates for impact evidence
.114
8.4
Ethical evidence-gathering
.114
8.5
Matching the evidence to your needs
.117
8.6
What counts as impact evidence?
.121
8.7
Fitness for the purpose
.122
8.8
Other methods of gathering impact evidence
.124
9
Gathering and interpreting evidence
.127
9.1
Observation
.127
9.2
Asking questions
.130
9.3
Interviewing
.136
9.4
Getting impact information from people in groups
.145
9.5
Collecting stories and constructing case studies as impact
evidence
.153
9.6
Action research
.157
9.7
Doing it!
.160
9.8
Analysing data
.162
9.9
Interpreting and presenting your evidence
.164
9.10
Sources on research methods
.167
9.11
Finding research methods e-resources
.167
9.12
Evidence or advocacy?
.168
10
Taking stock, setting targets and development planning
.171
10.1
Taking stock: reviewing your impact and process indicators
.171
10.2
Setting targets for impact
.172
10.3
Process targets
.176
10.4
Development planning
.176
10.5
Planning your impact evaluation
.178
PART
3
THE BIGGER PICTURE
.181
11
Doing national or international evaluation
.183
11.1
Looking at the national and international picture
.183
11.2
Negotiate the terminology
.183
11.3
Respond to the national impact challenge
.184
11.4
What can national or international library evaluation try to
achieve?
.185
11.5
Are you ready for impact evaluation?
.185
X EVALUATING THE IMPACT OF YOUR LIBRARY
11.6
Start evaluation with programme design
-
and learn as you go
.186
11.7
Identifying a framework for national and international impact
evaluation
.188
11.8
Developing an approach to impact evaluation at national level
.191
11.9
Ethical evaluation
.195
11.10
Emergent evaluation revisited
.199
11.11
Plan the evaluation
.200
11.12
Starting to enact your plan
.201
11.13
Sustain the process
.201
11.14
Thoughts on advocacy
.201
11.15
Some examples of impact evidence and advocacy
.202
11.16
Impact evaluation, advocacy and service sustainability
.204
12
Where do we go from here?
.207
12.1
Getting impact evaluation right
.207
12.2
Getting beyond the narrowfocus
.208
12.3
Digging deeper
.209
12.4
Looking long enough
.211
12.5
Getting help
.212
12.6
Towards impact benchmarking
.215
12.7
Towards evidence-based working?
.218
12.8
Other visions
.219
References
.221
Notes
.239
Index
.243 |
| any_adam_object | 1 |
| author | Markless, Sharon ca. 20./21. Jh Streatfield, David ca. 20./21. Jh |
| author_GND | (DE-588)1170716784 (DE-588)1170717160 |
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| author_role | aut aut |
| author_sort | Markless, Sharon ca. 20./21. Jh |
| author_variant | s m sm d s ds |
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| bvnumber | BV040765776 |
| classification_rvk | AN 66000 |
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| discipline | Allgemeines |
| edition | 2. ed. |
| format | Book |
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| isbn | 9781856048125 1856048128 |
| language | English |
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| spelling | Markless, Sharon ca. 20./21. Jh. Verfasser (DE-588)1170716784 aut Evaluating the impact of your library Sharon Markless and David Streatfield 2. ed. London Facet Publ. 2013 XXIII, 253 S. Ill. txt rdacontent n rdamedia nc rdacarrier Bibliothek (DE-588)4006439-6 gnd rswk-swf Evaluation (DE-588)4071034-8 gnd rswk-swf Wirkungsanalyse (DE-588)4224214-9 gnd rswk-swf Dienstleistung (DE-588)4012178-1 gnd rswk-swf Bibliothek (DE-588)4006439-6 s Evaluation (DE-588)4071034-8 s DE-188 Dienstleistung (DE-588)4012178-1 s Wirkungsanalyse (DE-588)4224214-9 s Streatfield, David ca. 20./21. Jh. Verfasser (DE-588)1170717160 aut Erscheint auch als Online-Ausgabe 978-1-85604-894-1 (DE-604)BV043118999 Digitalisierung BSB Muenchen 4 application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025744267&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Markless, Sharon ca. 20./21. Jh Streatfield, David ca. 20./21. Jh Evaluating the impact of your library Bibliothek (DE-588)4006439-6 gnd Evaluation (DE-588)4071034-8 gnd Wirkungsanalyse (DE-588)4224214-9 gnd Dienstleistung (DE-588)4012178-1 gnd |
| subject_GND | (DE-588)4006439-6 (DE-588)4071034-8 (DE-588)4224214-9 (DE-588)4012178-1 |
| title | Evaluating the impact of your library |
| title_auth | Evaluating the impact of your library |
| title_exact_search | Evaluating the impact of your library |
| title_full | Evaluating the impact of your library Sharon Markless and David Streatfield |
| title_fullStr | Evaluating the impact of your library Sharon Markless and David Streatfield |
| title_full_unstemmed | Evaluating the impact of your library Sharon Markless and David Streatfield |
| title_short | Evaluating the impact of your library |
| title_sort | evaluating the impact of your library |
| topic | Bibliothek (DE-588)4006439-6 gnd Evaluation (DE-588)4071034-8 gnd Wirkungsanalyse (DE-588)4224214-9 gnd Dienstleistung (DE-588)4012178-1 gnd |
| topic_facet | Bibliothek Evaluation Wirkungsanalyse Dienstleistung |
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