Bate, P., & Robert, G. (2009). Bringing user experience to healthcare improvement: The concepts, methods and practices of experience-based design (Reprint.). Radcliffe.
Chicago Style (17th ed.) CitationBate, Paul, and Glenn Robert. Bringing User Experience to Healthcare Improvement: The Concepts, Methods and Practices of Experience-based Design. Reprint. Oxford [u.a.]: Radcliffe, 2009.
MLA (9th ed.) CitationBate, Paul, and Glenn Robert. Bringing User Experience to Healthcare Improvement: The Concepts, Methods and Practices of Experience-based Design. Reprint. Radcliffe, 2009.
Warning: These citations may not always be 100% accurate.