B2C arbitration: consumer protection in arbitration
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Huntington, New York
Juris
[2012]
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | xxxii, 522 Seiten |
| ISBN: | 9781937518127 |
Staff View
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Record in the Search Index
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| adam_text | IMAGE 1
CONTENTS
GRATIARUM - ACKNOWLEDGMENTS XIX
AUCTORIUM - ABOUT THE AUTHOR XXI
INDEX COMPENDIORUM - LIST OF ABBREVIATIONS XXIII
I. INTRODUCTION 1
1.1. SUBJECT OF THIS PUBLICATION 1
1.2. DIFFERENT NATIONAL APPROACHES AND EXPERIENCE IN THE RESOLUTION OF
CONSUMER DISPUTES 1
1.3. POSITIVE AND NEGATIVE ASPECTS OF LITIGATION AND ARBITRATION IN
CONSUMER DISPUTES, FAIR TRIAL, AND EFFICIENCY OF DISPUTE RESOLUTION 2
1.4. IMPORTANCE OF CONSUMER PROTECTION AGAINST THE BACKGROUND OF THE
DISPUTE RESOLUTION MECHANISM 4
1.5. RISK OF ABUSE OF THE SPECIAL PROTECTION BY THE CONSUMER 7
II. TERMINOLOGICAL AND CONCEPTUAL DELIMITATION OF CONSUMER DISPUTES WITH
RESPECT TO ARBITRATION 9
ILL CONSUMER PROTECTION LAWS 9
11.2. ARBITRATION 9
11.3. PUBLIC POLICY AND PUBLIC INTEREST 10
11.3.1. INCONSISTENT APPLICATION OF TWO MATERIALLY DIFFERENT CATEGORIES
10
11.3.2. PUBLIC POLICY {ORDRE PUBLIC) 11
(A) DOMESTIC AND INTERNATIONAL PUBLIC POLICY (ORDRE PUBLIC) IN LEGAL
CULTURES 11
(B) PUBLIC POLICY IN ARBITRATION 13
11.3.3. PUBLIC INTEREST 14
(A) NATIONAL BASIS FOR THE HISTORICAL DELIMITATION OF PUBLIC INTEREST 14
(B) GENESIS AND THE CONSTITUTION OF PUBLIC INTEREST 16
(C) DELIMITATION OF PUBLIC INTEREST 18
11.3.4. PUBLIC POLICY AND PUBLIC INTEREST IN EU LAW 21
(A) AUTONOMOUS INTERPRETATION OF PUBLIC POLICY AND PUBLIC INTEREST; AN
EXCEPTION TO THE FREEDOMS GUARANTEED BY PRIMARY EU LAW 21
(B) FREE MOVEMENT OF PERSONS AND PROTECTION OF SECURITY 22
(C) ACCESS TO INFORMATION 29
(D) CONSUMER PROTECTION 31
II.3.5 PUBLIC INTEREST, OVERRIDING MANDATORY RULES AND COMPARISON WITH
PUBLIC POLICY 33
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CONTENTS
11.4. ISSUES COMMON TO CONSUMER PROTECTION AND ARBITRATION 37
11.5. SCOPE OF CONSUMER PROTECTION ISSUES 38
11.5.1. WEAKER CONTRACTING PARTY AND THE AVERAGE CONSUMER 38 11.5.2.
CLAIMS MADE IN CONSUMER DISPUTES 40
11.5.3. CONSUMER CONTRACT 41
(A) CONSUMER CONTRACT (CONTRACT CONCLUDED BY A CONSUMER) 41
(B) CONSUMER AND PROFESSIONAL 45
(C) THE AVERAGE CONSUMER (CONNECTION WITH THE ESSENTIAL AND OTHER TERMS
OF THE CONTRACT AND WITH ARBITRATION AGREEMENTS) 46
(D) MULTILATERAL CRITERIA DEFINING A CONSUMER CONTRACT 48
11.6. RESOLUTION OF CONSUMER ISSUES 50
11.7. CONSUMER ARBITRATION 53
11.8. RIGHT TO LEGAL PROTECTION VERSUS RIGHT TO JUDICIAL PROTECTION AND
THE IMPORTANCE OF AUTONOMY 58
11.9. ROLE OF COURTS WITH RESPECT TO CONSUMER ARBITRATION 65
11.9.1. APPEALS (REVIEW) 65
11.9.2. COURT INTERVENTION AT THE STAGE OF ENFORCEMENT OF ARBITRAL
AWARDS 66
11.9.3. CONTROL AND SUPPORT EXERCISED BY THE COURTS (JUGE D APPUI) 67
III. CONSUMER PROTECTION AND CONSUMER DISPUTES UNDER EU LAW 69
111.1. RESTRICTIVE MODEL UNDER EU LAW 69
111.2. FUNDAMENTAL CONSUMER RIGHTS 70
111.3. DIRECTIVE 93/13/EEC ON UNFAIR TERMS IN CONSUMER CONTRACTS (THE
DIRECTIVE ) 71
111.3.1. IDENTIFICATION OF UNFAIR TERMS IN COURT RULINGS 71
111.3.2. ANNEX TO THE DIRECTIVE 72
111.3.3. APPLICATION OF THE ANNEX TO THE DIRECTIVE TO CONSUMER
ARBITRATION 75
111.3.4. OBLIGATION OF THE [ARBITRAL] TRIBUNAL TO DECIDE ACCORDING TO
THE APPLICABLE LAWS AND REGULATIONS 76
111.4. EC RECOMMENDATION NO. 98/257/EC OF 30 MARCH 1998, REGARDING THE
RESOLUTION OF CONSUMER DISPUTES 81
111.5. OTHER SOURCES OF EU LAW 84
111.5.1. DIRECTIVE 98/27/EC OF THE EUROPEAN PARLIAMENT AND OF THE
COUNCIL OF 19 MAY 1998 84
111.5.2. LIABILITY FOR DEFECTIVE PRODUCTS 85
111.5.3. EU LAWS WITH NO IMPACT ON CONSUMER ARBITRATION 87
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CONTENTS
111.6. CONCEPT OF SINGLE EUROPEAN CONTRACT LAW (CONTRACTUAL FRAMEWORK)
88
111.6.1. GENESIS AND DEVELOPMENT 88
111.6.2. THE GREEN PAPER 89
111.6.3. EP RESOLUTION OF 8 JUNE 2011 (THE RESOLUTION ) 90 (A) CONTENTS
OF THE EP RESOLUTION 90
(B) LEGAL NATURE OF THE INSTRUMENT OF EUROPEAN CONTRACT LAW 91
(C) SCOPE OF APPLICATION OF THE INSTRUMENT 93
(D) APPLICATION OF THE INSTRUMENT IN PRACTICE 95
(E) IMPORTANCE OF THE RESOLUTION 96
111.6.4. INFLUENCE OF THE EP S RESOLUTION ON ARBITRATION 98
111.7. PROPOSALS OF THE EUROPEAN COMMISSION REGARDING THE ALTERNATIVE
RESOLUTION OF CONSUMER DISPUTES AND REGARDING ONLINE CONSUMER DISPUTES
OF 29 NOVEMBER 2011 99
111.7.1. LEGAL CONTEXT OF THE COMMISSION S LEGISLATIVE PROPOSALS 99
111.7.2. PROPOSED LEGISLATIVE PROCEDURE 101
111.7.3. COMMISSION COMMUNICATION ON ALTERNATIVE DISPUTE RESOLUTION FOR
CONSUMER DISPUTES IN THE SINGLE MARKET 101
111.7.4. PROPOSAL FOR A DIRECTIVE ON ALTERNATIVE DISPUTE RESOLUTION FOR
CONSUMER DISPUTES { ADR DIRECTIVE ) 105 111.7.5. LEGAL ELEMENTS OF THE
PROPOSAL 105
111.8. PROPOSAL FOR A REGULATION ON ONLINE DISPUTE RESOLUTION FOR
CONSUMER DISPUTES { ODR REGULATION ) 107
111.8.1. PREMISES OF THE PROPOSED REGULATION 107
111.8.2. LEGAL ELEMENTS OF THE PROPOSAL 108
111.8.3. IMPLICATIONS OF THE PROPOSED EU LEGISLATION FOR ARBITRATION 109
111.8.4. ASSESSMENT OF THE PROPOSALS PRESENTED BY THE EU COMMISSION I LL
111.9. CASE LAW OF THE ECJ CONCERNING ARBITRATION AND INTERPRETATION OF
THE DIRECTIVE AND OTHER CONSUMER PROTECTION INSTRUMENTS 112 111.9.1.
CASE LAW OF THE ECJ IN MUTUAL COMPARISON 112
111.9.2. ECJ JUDGMENT, CASE C-168/05 OF 26 OCTOBER 2006 (ELISA MARIA
MOSTAZA CLAW V. CENTRA MOVIL MILENIUMSL) 119
(A) CONCLUSIONS OF THE ECJ 119
(B) FACTS OF THE CASE 120
(C) THE ECJ S REASONING AND CONCLUSIONS 121
(D) NOTES ON THE JUDGMENT 123
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CONTENTS
111.9.3. ECJ JUDGMENT, CASES C-240/98 THROUGH C-244/98 OF 27 JUNE 2000
(OCEDNO GRUPO EDITORIAL SA) 124
(A) CONCLUSIONS OF THE ECJ 124
(B) FACTS OF THE CASE 124
(C) THE ECJ S REASONING AND CONCLUSIONS 125
111.9.4. ECJ JUDGMENT, CASE C-473/00 OF 21 NOVEMBER 2002 (COFIDIS SA V.
JEAN-LOUIS FREDOUT [COFIDIS]) 128
(A) CONCLUSIONS OF THE ECJ 128
(B) FACTS OF THE CASE 128
(C) THE ECJ S REASONING AND CONCLUSIONS 129
(D) ASSESSMENT OF THE MERITS 130
111.9.5. ECJ JUDGMENT, CASE C-40/08 OF 6 OCTOBER 2009
(TELECOMUNICACIONES SL V. CRISTINA RODRIGUEZ NOGUEIRA [ASTURCOM]) 133
(A) CONCLUSIONS OF THE ECJ 133
(B) FACTS OF THE CASE 134
(C) THE ECJ S REASONING AND CONCLUSIONS 135
111.9.6. ECJ JUDGMENT, CASE C-243/08 OF 4 JUNE 2009 (PANNON GSM ZRT V.
SUSTIKNE GYORFI ERZSEBET [PANNONGSM]) 139
(A) CONCLUSIONS OF THE ECJ 139
(B) FACTS OF THE CASE 140
(C) ARGUMENTS OF THE ECJ 141
(AA) THE FIRST QUESTION: EXAMINATION OF UNFAIRNESS EX OFFICIO (OF THE
COURT S OWN MOTION) 141
(BB) THE SECOND QUESTION: EXAMINATION OF UNFAIRNESS WHERE THE COURT HAS
SUFFICIENT FACTUAL AND LEGAL INFORMATION 142 (CC) THE THIRD QUESTION:
CIRCUMSTANCES
DECISIVE OR THE ASSESSMENT OF (UN)FAIRNESS AND (IM)BALANCE 143
(D) OBLIGATION OF THE ARBITRATORS TO INSTRUCT THE PARTIES ABOUT THE
UNFAIRNESS OF A CONTRACTUAL TERM 145
111.9.7. ECJ ORDER, CASE C-76/10 OF 16 NOVEMBER 2010 (POHOTOVOSFS.R.O.
V. /VETO KORCKOVSKD [POHOTOVOST ]) 146 (A) SUMMARY 146
(B) FACTUAL AND LEGAL FINDINGS 147
(C) FORM OF THE ECJ S RULING 149
(D) PERMISSIBILITY OF THE PRELIMINARY REFERENCE PROCEDURE 149
(E) ARGUMENTS OF THE ECJ 150
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CONTENTS
(AA) THE FIRST QUESTION: INFORMATION IN THE AGREEMENT ABOUT TOTAL ANNUAL
COSTS OF THE CREDIT 150 (BB) THE SECOND QUESTION: SUB-PAR, (A) 152
(CC) THE SECOND QUESTION: SUB-PARS, (B) AND (C) 153 (DD) THE THIRD
QUESTION: ASSESSMENT OF THE UNFAIRNESS OF THE CONTRACT IN PROCEEDINGS ON
ENFORCEMENT OF A FOREIGN ARBITRAL AWARD 154 III.9.8. ECJ JUDGMENT, CASE
C-137/08 OF 9 NOVEMBER 2010
(VB PENZUGYILIZINGZRT. V. FERENC SCHNEIDER): UNFAIRNESS OF A
CHOICE-OF-COURT CLAUSE 154
(A) CONCLUSIONS OF THE ECJ 154
(B) FACTUAL AND LEGAL FINDINGS 155
(C) PRELIMINARY REFERENCE PROCEDURE 155
(D) THE ECJ S REASONING AND CONCLUSIONS 157
(AA) CONCLUSIONS REGARDING THE THIRD QUESTION ORIGINALLY REFERRED:
INFORMING THE MINISTER OF JUSTICE 157
(BB) THE FIRST AND THE SECOND ADDITIONAL QUESTIONS: THE JURISDICTION OF
THE ECJ TO INTERPRET THE CONCEPT OF UNFAIR TERM AND THE OBLIGATION OF
THE NATIONAL COURT TO APPLY THE INTERPRETATION TO THE
FACTS OF A PARTICULAR CASE 157
(CC) THE THIRD ADDITIONAL QUESTION: THE OBLIGATION OF THE COURT TO
UNDERTAKE AN EX OFFICIO REVIEW 158
111.10. REQUIREMENTS IMPOSED ON EU MEMBER STATES 159
IV. CONSUMER ARBITRATION IN SELECTED COUNTRIES 161
IV.L. [AUT] [AUSTRIA] 161
IV.1.1. PRINCIPLES AND SOURCES OF CONSUMER PROTECTION (SUBSTANTIVE-LAW
BASIS) 161
IV.1.2. CONSUMER ARBITRATION 162
IV.2. [BEL] [BELGIUM] 166
IV.2.1. PRINCIPLES AND SOURCES 166
IV.2.2. ARBITRATION 166
IV.2.3. MEDIATION 167
IV.3. [BGR] [BULGARIA] 167
IV.3.1. ARBITRATION 167
IV.3.2. MEDIATION 169
IV.4. [CAN] [CANADA] 170
IV.4.1. THE APPROACH ADOPTED BY CERTAIN PROVINCES 170 IV.4.2. THE
FEDERAL APPROACH 171
IV.4.3. CASE LAW - DECISION OF THE SUPREME COURT OF CANADA, CASE NO.
31067 OF 13 JULY 2007 {DUMOULIN ET UNION DES CONSOMMATEURS V. DELL
COMPUTER CORP.) 171
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CONTENTS
(A) BASIC CONCLUSIONS 171
(B) FACTUAL AND LEGAL FINDINGS 173
(C) ARGUMENTS OF THE PARTIES AND THE COURT S LEGAL CONCLUSIONS 174
IV.5. [CZE] [CZECH REPUBLIC] 179
IV.5.1. ARBITRATION LAWS 179
(A) LEGAL BASIS AND IMPORTANCE OF ARBITRATION IN THE CZECH REPUBLIC 179
(B) AMENDMENT TO THE ARBITRATION ACT (CZECH ARBITRATION LAW IN EFFECT
SINCE 1 APRIL 2012) 181 (AA) CONCEPT OF THE AMENDMENT TO THE ARBACT[CZE]
181
(BB) ARBITRATION AGREEMENT CONCLUDED BY A CONSUMER (ARBITRATION
AGREEMENT FOR CONSUMER DISPUTES) 184
(CC) INDEPENDENCE AND IMPARTIALITY OF ARBITRATORS 185
IV.5.2. PROTECTION OF CONSUMERS UNDER SUBSTANTIVE LAW 186 (A) SOURCES
AND PRINCIPLES OF CONSUMER PROTECTION IN CONTEMPORARY LEGISLATION (CC
[CZE]) 186
(B) CONSEQUENCES OF UNFAIR TERMS IN CONSUMER CONTRACTS 188
(C) PROPOSAL FOR A NEW CIVIL CODE (NCC [CZE]) 193 IV.5.3. CASE LAW 201
(A) JUDGMENT OF THE CONSTITUTIONAL COURT OF THE CZECH REPUBLIC [CZE],
CASE NO. IV. US 2157/08 OF 24 SEPTEMBER 2008 201
(AA) LEGAL OPINION OF THE CONSTITUTIONAL COURT 201 (BB) FACTUAL AND
LEGAL FINDINGS 202
(CC) COMMENTARY ON THE JUDGMENT OF THE CONSTITUTIONAL COURT 203
(B) JUDGMENT OF THE CONCOURT CR, CASE NO. I US 3227/07 OF 8 MARCH 2011
203
(AA) CONCLUSIONS AND IMPORTANCE OF THE DECISION 203
(BB) FACTUAL AND LEGAL CIRCUMSTANCES OF THE CASE AND COURT DECISIONS
REGARDING SETTING ASIDE AN ARBITRAL AWARD 210
(CC) DECISION OF THE CONSTITUTIONAL COURT ON MERITS 214
(DD) CORRELATION BETWEEN DECISION AND CONSUMER PROTECTION 215
(C) RESOLUTION OF THE CONSTITUTIONAL COURT OF THE CZECH REPUBLIC, CASE
NO. II. US 3057/10 OF 5 OCTOBER 2011 217
(AA) CONCLUSIONS OF THE CONSTITUTIONAL COURT 217
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CONTENTS
(BB) FROM THE FACTS OF THE CASE; DECISIONS OF THE LOWER COURTS 221
(CC) CONSTITUTIONAL COMPLAINT AND CONCLUSIONS ADOPTED BY THE
CONSTITUTIONAL COURT IN ITS RULING, INCLUDING THE REASONS 224
(D) JUDGMENT OF THE CONSTITUTIONAL COURT OF THE CZECH REPUBLIC, CASE NO.
II. US 2164/10 OF 1 NOVEMBER 2011: CORRELATION BETWEEN THE PROTECTION OF
AUTONOMY IN NEGOTIATING ARBITRATION AGREEMENTS AND THE PROTECTION OF THE
WEAKER CONTRACTING PARTY (CONSUMER PROTECTION) 229
(AA) CONCLUSIONS OF THE CONSTITUTIONAL COURT 229 (BB) FACTUAL AND LEGAL
FINDINGS 231
(CC) CONSTITUTIONAL COMPLAINT AND CONCLUSIONS ADOPTED BY THE
CONSTITUTIONAL COURT IN ITS RULING, INCLUDING REASONS 232
1. RESULT OF THE PROCEEDINGS 232
2. CONTRACTUAL AUTONOMY AND CONSUMER PROTECTION 232
3. EU-COMPLIANT INTERPRETATION OF CONSUMER PROTECTION LAW 233
4. INTERNAL INCONSISTENCIES IN THE REASONS FOR THE JUDGMENT REGARDING
THE NATURE OF ARBITRATION AND MANIFEST CONFLICT WITH OTHER RULINGS OF
THE CONSTITUTIONAL COURT 234 5. PROPORTIONALITY OF FUNDAMENTAL RIGHTS IN
CONSUMER CONTRACTS AND THE REQUIREMENT OF TRANSPARENCY 237
6. REQUIREMENT OF APPEAL 238
7. RIGHT TO A LAWFUL JUDGE AND RULES CONCERNING THE APPOINTMENT OF
ARBITRATOR 240
(E) JUDGMENT OF THE SUPREME COURT CR [CZE], CASE NO. 23 CDO 1201/2009 OF
29 JUNE 2010 243 (AA) CONCLUSIONS OF THE SUPREME COURT 243
(BB) FACTUAL AND LEGAL FINDINGS 247
(CC) DECISIONS OF THE TRIAL COURT AND THE COURT OF APPEALS 248
(DD) CONCLUSIONS OF THE COURT OF APPEALS AND THE SUBSEQUENT DECISION OF
THE SUPREME COURT, INCLUDING REASONS 250
(F) RESOLUTION OF THE SC CR [CZE], CASE NO. 31 CDO 1945/2010 OF 11 MAY
2011: ARBITRATION CLAUSE WHICH IMPAIRS THE POSITION OF THE WEAKER
CONTRACTING PARTY; PERMANENT ARBITRAL INSTITUTIONS VERSUS AD HOC
ARBITRATORS 252
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CONTENTS
(AA) CONCLUSIONS OF THE SUPREME COURT 252
(BB) FACTUAL AND LEGAL FINDINGS AND DECISIONS OF THE TRIAL COURT AND THE
COURT OF APPEALS 254 (CC) CASSATION APPEAL 255
(DD) DECISION OF THE CASSATION COURT AND THE CASSATION COURT S ARGUMENTS
256
(G) RESOLUTION OF THE SUPREME COURT OF THE CZECH REPUBLIC [CZE], CASE
NO. 30 CDO 4415/2010 OF 27 JULY 2011 258
(AA) CONCLUSIONS OF THE SUPREME COURT 258
(BB) FACTUAL AND LEGAL FINDINGS 258
(CC) SUBJECT MATTER OF THE PROCEEDINGS BEFORE THE SC CR [CZE] 260
(DD) REASONS FOR THE DECISION 260
IV.6. [DEU] [GERMANY]: FRIENDLY APPROACH TO CONSUMER ARBITRATION 261
IV.6.1. LEGAL CONTROL OF CONTRACTUAL TERMS 261
1V.6.2. TOLERANT APPLICATION OF THE DIRECTIVE AND NATIONAL ARBITRATION
LAWS 263
IV.6.3. CASE LAW 265
(A) JUDGMENT OF THE FEDERAL COURT OF JUSTICE (SUPREME COURT [DEU]), CASE
NO. ILL ZR 265/03 OF 13 JANUARY 2005 265
(AA) CONCLUSIONS OF THE COURT 265
(BB) FACTUAL AND LEGAL FINDINGS 267
(CC) REASONS FOR THE DECISION 268
(B) JUDGMENT OF THE FEDERAL COURT OF JUSTICE (SUPREME COURT [DEU]), CASE
NO. III. ZR 164/06 OF 1 MARCH 2007: LIMITATION OF THE RIGHT TO APPOINT
AN ARBITRATOR DOES NOT RENDER THE ARBITRATION
AGREEMENT INVALID 272
(AA) CONCLUSIONS OF THE COURT 272
(BB) FACTUAL AND LEGAL FINDINGS 273
(CC) REASONS FOR THE DECISION 274
(C) JUDGMENT OF THE FEDERAL COURT OF JUSTICE (SUPREME COURT [DEU]), CASE
NO. XI349/08 OF 8 JUNE 2010 (MV.N): LAW APPLICABLE TO ARBITRATION
AGREEMENT AND FORM OF ARBITRATION AGREEMENT 275
(AA) CONCLUSION OF THE COURT 275
(BB) FACTUAL AND LEGAL FINDINGS 276
(CC) ARGUMENTS OF THE COURT 276
(D) DECISION OF KREFELD DISTRICT COURT, CASE NO. 6 O 186/95 OF 29 APRIL
1996 (RICHARD ZELLNER V. PHILLIP ALEXANDRE SECURITIES AND FUTURES LTD.)
276
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CONTENTS
(E) JUDGMENT OF THE BGH [DEU], CASE NO. XI ZR 349/08 OF 8 JUNE 2010:
ARBITRATION CLAUSES IN CONTRACTS BETWEEN A CONSUMER AND A FOREIGN
SECURITIES BROKER 278
(AA) CONCLUSIONS OF THE COURT 278
(BB) FACTUAL AND LEGAL FINDINGS AND DECISIONS OF THE TRIAL COURT AND THE
COURT OF APPEALS 279 (CC) DECISION AND ARGUMENTS OF THE FEDERAL COURT OF
JUSTICE (BGH [DEU]) 280
(F) JUDGMENT OF THE BGH [DEU], CASE NO. ILL ZR 16/11 OF 19 MAY 2011 (C.
V. D.): NON-PERFORMANCE OF FORMAL REQUIREMENTS AND IMPOSSIBILITY OF
SUBSEQUENT VALIDATION OF THE ARBITRATION AGREEMENT 282
(AA) CONCLUSION OF THE COURT 282
(BB) FACTUAL AND LEGAL FINDINGS 282
(CC) ARGUMENTS OF THE COURT 282
IV.7. [DNK] [DENMARK] 283
IV.8. [ESP] [SPAIN] 284
IV.8.1. SPANISH APPROACH TO CONSUMER ARBITRATION 284
IV.8.2. CASE LAW - DECISION OF THE MADRID COURT OF APPEALS [ESP], CASE
NO. 28079370102010100498, 12 NOVEMBER 2010 (JUAN PEDRO V. METROVACESA
S.A.): THE PRINCIPLE OF GOOD FAITH PROTECTS BOTH THE CONSUMER AND THE
PROFESSIONAL 287
(A) LEGAL OPINION OF THE COURT 287
(B) FACTUAL AND LEGAL FINDINGS AND OTHER CONCLUSIONS OF THE COURT 287
(C) NOTES ON THE JUDGMENT 288
IV.9. [EST] [ESTONIA] 289
IV.10. [FRA] [FRANCE] 289
IV.10.1. LEGAL CONTROL OF CONTRACTUAL TERMS 289
IV.10.2. CONSUMER ARBITRATION 291
IV.LL. [GBR] [UNITED KINGDOM] 294
IV.11.1. SOURCES AND PRINCIPLES OF CONSUMER PROTECTION 294 IV.11.2.
CONSUMER ARBITRATION 294
IV.11.3. CASE LAW 296
(A) DECISION IN ZEALANDER & ZEALANDER V. LAING HOMES LIMITED OF 1999 296
(B) DECISION IN PICARDI V. CUNIBERTI OF 2002, WESTMINSTER BUILDING
COMPANY LIMITED V. BECKINGHAM OF 2004 AND ALLEN WILSON SHOPFITTERS AND
BUILDERS V. BUCKINGHAM OF 2005: IMPORTANCE
OF THE INFORMATION PROVIDED TO CONSUMER 296 IV.12. [HRV] [CROATIA] 297
IV.13. [HUN] [HUNGARY] 298
XUI
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CONTENTS
IV. 14. [CHE] [SWITZERLAND] 300
IV.15. [ITA] [ ITALY] 301
IV.16. [LTU] [LITHUANIA] 302
IV.17. [LVA] [LATVIA] 302
IV.17.1. LATVIAN ARBITRATION LAWS 302
IV. 17.2. CASE LAW - JUDGMENT OF THE LATVIAN CONSTITUTIONAL COURT, CASE
NO. 2004-10-01 OF 17 JANUARY 2005 303 IV.18. [MEX] [MEXICO] 304
IV.19. [NLD] [NETHERLANDS] 304
IV.20. [NOR] [NORWAY] 306
IV.20.1. ARBITRATION 306
IV.20.2. MEDIATION 306
IV.21. [POL] [POLAND] 307
IV.21.1. TRADITION OF CONSUMER PROTECTION IN POLAND 307 IV.21.2.
CONDITIONS FOR CONSUMER ARBITRATION 308
IV.22 [PRT] [PORTUGAL] 311
IV.23 [RUS] [RUSSIA] 311
IV.24. [SVK] [SLOVAKIA] 312
IV.24.1. SOURCES AND PRINCIPLES OF CONSUMER PROTECTION 312 IV.24.2.
CONSUMER ARBITRATION 312
IV.24.3. CASE LAW - RESOLUTION OF THE REGIONAL COURT IN PRESOV [SVK],
CASE NO. 17COE/99/2010 OF 15 FEBRUARY 2011 315
(A) CONCLUSIONS OF THE COURT 315
(B) FACTUAL AND LEGAL FINDINGS AND REASONS FOR THE TRIAL COURT S
DECISION 317
(C) DECISION AND ARGUMENTS OF THE COURT OF APPEALS 321
(D) NOTES ON THE JUDGMENT 322
IV.25. [SWE] [SWEDEN] 324
111.25.1. SOURCES AND PRINCIPLES OF CONSUMER PROTECTION 324 111.25.2.
CONSUMER ARBITRATION 324
IV.26. [USA] [UNITED STATES OF AMERICA] 325
IV.26.1. SUPPORT FOR CONSUMER ARBITRATION 325
IV.26.2. LIMITATION OF CONSUMER ARBITRATION 332
IV.26.3. PROPOSAL FOR A NEW FEDERAL LAW IN THE UNITED STATES (DRAFT
ARBITRATION FAIRNESS ACT, AFA [USA]) 334 IV.26.4. ENFORCEMENT OF
ARBITRAL AWARDS RENDERED IN THE UNITED STATES IN CONSUMER DISPUTES
ABROAD 336
IV.26.5. CASE LAW 336
(A) DECISION OF THE SUPREME COURT OF THE UNITED STATES OF AMERICA, NO.
82-500 OF 23 JANUARY 1984 (SOUTHLAND CORP. ET AL. V. KEATING ET AL); 465
U.S. 1 (1984): SPECIAL PROTECTION AFFORDED
TO FRANCHISEES 336
(AA) MAIN CONCLUSIONS OF THE DECISION 336
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CONTENTS
(BB) FACTUAL AND LEGAL FINDINGS 338
(CC) ARGUMENTS OF THE PARTIES AND THE COURT S LEGAL CONCLUSIONS 339
(DD) NOTES ON THE JUDGMENT 341
(B) DECISION OF THE SUPREME COURT OF THE UNITED STATES OF AMERICA, NO.
93-1001 OF 18 JANUARY 1995 {TERMINIX V. DOBSON) 343
(AA) MAIN CONCLUSIONS OF THE COURT 343
(BB) FACTUAL AND LEGAL FINDINGS 344
(CC) ARGUMENTS OF THE PARTIES AND THE COURT S LEGAL CONCLUSIONS 345
(C) JUDGMENT OF THE COURT OF APPEAL OF CALIFORNIA, NO. A068753 OF 3
NOVEMBER 1998 {BADIE V. BANK OF AMERICA) 348
(AA) CONCLUSIONS OF THE COURT 348
(BB) FACTUAL AND LEGAL FINDINGS 349
(CC) ARGUMENTS OF THE PARTIES AND THE COURT S LEGAL CONCLUSIONS 350
(D) JUDGMENT OF THE UNITED STATES COURT OF APPEALS, SIXTH CIRCUIT, NO.
98-028 30 / 99-3854 OF 8 SEPTEMBER 2000 {JAMES D. STOUT; SHIRLEY A.
BROWN V. J.D. BYRIDER, A/K/A DOCHERTY MOTORS, INC.;
T & J ACCEPTANCE CORPORATION, D/B/A CARNOW ACCEPTANCE COMPANY) 353
(AA) CONCLUSIONS OF THE COURT 353
(BB) FACTUAL AND LEGAL FINDINGS 354
(CC) ARGUMENTS OF THE COURTS 354
(E) JUDGMENT OF THE SUPREME COURT OF ARKANSAS, NO. 1981594 OF 15
SEPTEMBER 2000 {ALABAMA CATALOG SALES V. HARRIS): JURISDICTION OVER THE
VALIDITY OF ARBITRATION AGREEMENTS 355
(AA) CONCLUSION OF THE COURT 355
(BB) FACTUAL AND LEGAL FINDINGS 356
(CC) ARGUMENTS OF THE COURTS 356
(F) JUDGMENT OF THE SUPREME COURT OF ARKANSAS, NO. 99-1398 OF 21
SEPTEMBER 2000 (SHOWME THEMONEYV. WILLIAMS): REQUIREMENT OF MUTUALITY OF
ARBITRATION CLAUSES 356
(AA) CONCLUSION OF THE COURT 356
(BB) FACTUAL AND LEGAL FINDINGS 356
(CC) ARGUMENTS OF THE COURTS 357
(G) DECISION OF THE SUPREME COURT OF THE UNITED STATES, CASE NO. 09-893
OF 11 APRIL 2011 {VINCENT CONCEPCION & OTHERS V. AT&TMOBILITY LLQ:
PREVALENCE OF THE PURPOSE OF ARBITRATION OVER SPECIAL CONSUMER
PROTECTION 357
IMAGE 12
CONTENTS
(AA) CONCLUSIONS OF THE COURT 357
(BB) FACTUAL AND LEGAL FINDINGS 358
(CC) ARGUMENTS OF THE COURTS 358
(DD) COMMENTARY ON THE DECISION 359
V. CONSUMER ARBITRATION AS THE SUBJECT MATTER OF PROCEEDINGS IN COURT
361
V.I. VALIDITY OF ARBITRATION AGREEMENTS IN CONSUMER CONTRACTS 361
V.I.I. IMPORTANCE OF THE VALIDITY OF ARBITRATION AGREEMENTS 361
V.1.2. SCOPE OF THE CONCEPT OF VALIDITY OF AN ARBITRATION AGREEMENT IN
CONSUMER RELATIONS 362
V.1.3. LAW APPLICABLE TO THE VALIDITY OF THE ARBITRATION AGREEMENT 364
V.1.4. SPECIAL ARBITRATION LAWS AND EU COURTS 370
V.1.5. DECISION IN PHILIP ALEXANDER SECURITIES FUTURES LTD V. BAMBERGER
[GBR-ENG] / [DEU] 371
V. 1.6. DECISION IN HEIFER INTERNATIONAL INC. V. HELGE CHRISTIANSEN ET
CHRISTIANSEN ARKITEKTER KS MAA PAR ETAL. [GBR-ENG] 372
V.2. APPLICATION OF VARIOUS LEGAL SYSTEMS TO THE DEFINITION OF CONSUMER
AND THE VALIDITY OF AN ARBITRATION AGREEMENT 373 V.2.1. IMPORTANCE OF
THE DEFINITION OF CONSUMER 373
V.2.2. DECISION IN HEIFER INTERNATIONAL INC. V. HELGE CHRISTIANSEN ET
CHRISTIANSEN ARKITEKTER KS MAA PAR ET AL. [GBR-ENG] 373
V.2.3. INTERNATIONAL PRACTICE 376
V.2.4. CONSEQUENCES OF THE DECISION ON THE INVALIDITY OF AN ARBITRATION
AGREEMENT 377
V.3. PROCEDURAL ISSUES AND STAGES OF PROCEEDINGS 378
V.3.1. CONFIRMATION OR REFUSAL OF JURISDICTION BY THE ARBITRAL TRIBUNAL
/ APPLICATION OF THE KOMPETENZ-KOMPETENZ PRINCIPLE 378
V.3.2. CONSUMERS ARGUMENTS AGAINST ARBITRATION AGREEMENTS 381
V.3.3. COSTS OF PROCEEDINGS AND AVAILABILITY OF LEGAL PROTECTION 381
V.3.4. CONSEQUENCES OF TILE DECISION ON THE INVALIDITY OF AN ARBITRATION
AGREEMENT IN A CONSUMER CONTRACT 383 V.3.5. CHALLENGING ARBITRAL AWARDS
CONCERNING CONSUMER CONTRACTS 384
(A) COURTS IN PROCEEDINGS WHICH ARE CONNECTED WITH AND FOLLOW
ARBITRATION AND THE SCOPE OF JUDICIAL REVIEW 384
IMAGE 13
CONTENTS
(B) ARGUMENTS IMPORTANT FOR COURTS IN PROCEEDINGS WHICH ARE CONNECTED
WITH AND FOLLOW ARBITRATION 386 V.4. ENFORCEMENT OF ARBITRAL AWARDS
RENDERED IN CONSUMER DISPUTES 387
V.4.1. JURISDICTION 387
V.4.2. LAWS APPLICABLE TO ENFORCEMENT OF ARBITRAL AWARDS 387 V.4.3.
ENFORCEMENT OF ARBITRAL AWARDS RENDERED IN STATES WITH A LOWER DEGREE OF
CONSUMER PROTECTION 393
V.4.4. DECISION OF THE AUSTRIAN SUPREME COURT (OGH [AUT]), CASE NO. 3 OB
144/09M OF 22 JULY 2009: BREACH OF CONSUMER PROTECTION LAWS DOES NOT
FORM PART OF INTERNATIONAL OR EUPUBLIC POLICY 394
(A) IMPORTANCE OF THE DECISION 394
(B) FACTS OF THE CASE 395
(C) CONCLUSIONS OF THE AUSTRIAN COURT 396
(D) REASONS FOR THE DECISION 396
(E) COMMENTARY ON THE DECISION 400
V.5. COURTS AS JUGE D APPUI IN CONSUMER DISPUTES: AUXILIARY ROLE OF
COURTS WITH RESPECT TO ARBITRATION 402
V.6. APPOINTMENT OF ARBITRATORS 402
V.6.1. APPOINTMENT AND REPLACEMENT OF ARBITRATORS 402 V.6.2. CHALLENGING
ARBITRATORS 403
V.7. APPLICATIONS FOR INTERIM MEASURES, INCLUDING ANTI-ARBITRATION
INJUNCTIONS 405
BIBLIOGRAPHY 407
I. MONOGRAPHS 407
LA. LITERATURE DIRECTLY RELATED TO THE TOPIC 407
I.B. LITERATURE CLOSELY RELATED TO THE TOPIC 421
II. ARTICLES IN PERIODICALS AND ANTHOLOGIES 427
II.A. LITERATURE DIRECTLY RELATED TO THE TOPIC 427
II.B. LITERATURE CLOSELY RELATED TO THE TOPIC 451
III. LITERATURE AVAILABLE ONLINE 458
IV. MASTER S, DOCTORAL, AND DISSERTATION THESES AS WELL AS OTHER
QUALIFICATION, SCIENTIFIC, AND SCIENTIFIC-PEDAGOGICAL PAPERS 467
INDEX-REGISTERS 471
I. INTRODUCTORY NOTES TO THE INDEX 471
II. KEYWORD INDEX 471
III. TABLE OF CITED RULES (NORMATIVE ACTS AND OTHER SOURCES) 491 III.L
RULES OF NATIONAL ORIGIN 491
III.2. RULES OF INTERNATIONAL (OTHER THAN NATIONAL) ORIGIN, INCLUDING EU
RULES AND RULES OF INTERNATIONAL (SUPRANATIONAL) COURTS 497
IMAGE 14
CONTENTS
III.3. INTERNATIONALLY APPLIED / RECOGNIZED RULES OF OTHER THAN STATE
(PUBLIC) ORIGIN 500
IV. TABLE OF REFERENCES TO DECISIONS RENDERED IN ARBITRATION OR
LITIGATION (OVERVIEW ACCORDING TO PARTIES, FORA, DESIGNATION AND DATE OF
DECISION) 501
IV. 1. DECISIONS OF NATIONAL COURTS AND CONSTITUTIONAL COURTS ARRANGED
BY INDIVIDUAL STATE 501
IV.2. TABLE OF CASES - DECISIONS RENDERED BY INTERNATIONAL FORA (COURTS,
TRIBUNALS) ARRANGED BY INDIVIDUAL INSTITUTION 507
IV.3. DECISIONS ARRANGED BY DESIGNATION OF PARTIES (ALPHABETICALLY) 510
V. TABLE OF REFERENCES TO STATES 522
|
| any_adam_object | 1 |
| author | Bělohlávek, Alexander J. 1968- |
| author_GND | (DE-588)113462891 |
| author_facet | Bělohlávek, Alexander J. 1968- |
| author_role | aut |
| author_sort | Bělohlávek, Alexander J. 1968- |
| author_variant | a j b aj ajb |
| building | Verbundindex |
| bvnumber | BV040546037 |
| classification_rvk | PU 1555 |
| ctrlnum | (OCoLC)819948043 (DE-599)BVBBV040546037 |
| discipline | Rechtswissenschaft |
| format | Book |
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| id | DE-604.BV040546037 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T00:26:12Z |
| institution | BVB |
| isbn | 9781937518127 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-025391872 |
| oclc_num | 819948043 |
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| physical | xxxii, 522 Seiten |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | Juris |
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| spelling | Bělohlávek, Alexander J. 1968- Verfasser (DE-588)113462891 aut Ochrana spotřebitelů v rozhodčím řízení Konsumentenschiedsverfahren : Schutz der Konsumenten im Schiedsverfahren ger B2C arbitration consumer protection in arbitration Alexander J. Bělohlávek Business-to-Consumer arbitration Huntington, New York Juris [2012] xxxii, 522 Seiten txt rdacontent n rdamedia nc rdacarrier Schiedsrichterliches Verfahren (DE-588)4121615-5 gnd rswk-swf Verbraucherschutz (DE-588)4117338-7 gnd rswk-swf Verbraucherschutz (DE-588)4117338-7 s Schiedsrichterliches Verfahren (DE-588)4121615-5 s DE-604 SWB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025391872&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Bělohlávek, Alexander J. 1968- B2C arbitration consumer protection in arbitration Schiedsrichterliches Verfahren (DE-588)4121615-5 gnd Verbraucherschutz (DE-588)4117338-7 gnd |
| subject_GND | (DE-588)4121615-5 (DE-588)4117338-7 |
| title | B2C arbitration consumer protection in arbitration |
| title_alt | Ochrana spotřebitelů v rozhodčím řízení Business-to-Consumer arbitration |
| title_auth | B2C arbitration consumer protection in arbitration |
| title_exact_search | B2C arbitration consumer protection in arbitration |
| title_full | B2C arbitration consumer protection in arbitration Alexander J. Bělohlávek |
| title_fullStr | B2C arbitration consumer protection in arbitration Alexander J. Bělohlávek |
| title_full_unstemmed | B2C arbitration consumer protection in arbitration Alexander J. Bělohlávek |
| title_short | B2C arbitration |
| title_sort | b2c arbitration consumer protection in arbitration |
| title_sub | consumer protection in arbitration |
| topic | Schiedsrichterliches Verfahren (DE-588)4121615-5 gnd Verbraucherschutz (DE-588)4117338-7 gnd |
| topic_facet | Schiedsrichterliches Verfahren Verbraucherschutz |
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