APA (7th ed.) Citation

(2012). Controlling Process KPIs: A guideline for measuring performance in controlling processes. Haufe.

Chicago Style (17th ed.) Citation

Controlling Process KPIs: A Guideline for Measuring Performance in Controlling Processes. Freiburg ; München: Haufe, 2012.

MLA (9th ed.) Citation

Controlling Process KPIs: A Guideline for Measuring Performance in Controlling Processes. Haufe, 2012.