The experience!: how to wow your customers and create a passionate workplace
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
San Francisco
CMP Books
c2002
|
| Subjects: | |
| Online Access: | TUM01 Volltext |
| Item Description: | Front Cover; The Experience!; Copyright Page; Contents; Foreword; Chapter 1; Chapter 2; Chapter 3; Chapter 4; Chapter 5; Chapter 6; Chapter 7; Chapter 8; Chapter 9; Chapter 10; Epilogue; The Experience!; Acknowledgments; About the Author The Experience is the journey of a frustrated call center manager who discovers hidden secrets about delivering the most outrageously pleasing customer experiences by empowering his staff to be passionate about their work |
| Physical Description: | 1 Online-Ressource (130 p.) |
| ISBN: | 0080494862 9780080494869 |
Staff View
MARC
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| id | DE-604.BV040465322 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T00:24:30Z |
| institution | BVB |
| isbn | 0080494862 9780080494869 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-025312702 |
| oclc_num | 874187875 |
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| owner_facet | DE-91 DE-BY-TUM |
| physical | 1 Online-Ressource (130 p.) |
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| publishDate | 2002 |
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| publisher | CMP Books |
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| spelling | Arussy, Lior Verfasser aut The experience! how to wow your customers and create a passionate workplace Lior Arussy San Francisco CMP Books c2002 1 Online-Ressource (130 p.) txt rdacontent c rdamedia cr rdacarrier Front Cover; The Experience!; Copyright Page; Contents; Foreword; Chapter 1; Chapter 2; Chapter 3; Chapter 4; Chapter 5; Chapter 6; Chapter 7; Chapter 8; Chapter 9; Chapter 10; Epilogue; The Experience!; Acknowledgments; About the Author The Experience is the journey of a frustrated call center manager who discovers hidden secrets about delivering the most outrageously pleasing customer experiences by empowering his staff to be passionate about their work BUSINESS & ECONOMICS / Customer Relations bisacsh Wirtschaft Customer services Customer relations Consumer satisfaction Experience Customer services / Management Employee motivation BUSINESS & ECONOMICS / Customer Relations / bisacsh http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=195661 Verlag Volltext |
| spellingShingle | Arussy, Lior The experience! how to wow your customers and create a passionate workplace BUSINESS & ECONOMICS / Customer Relations bisacsh Wirtschaft Customer services Customer relations Consumer satisfaction Experience Customer services / Management Employee motivation BUSINESS & ECONOMICS / Customer Relations / bisacsh |
| title | The experience! how to wow your customers and create a passionate workplace |
| title_auth | The experience! how to wow your customers and create a passionate workplace |
| title_exact_search | The experience! how to wow your customers and create a passionate workplace |
| title_full | The experience! how to wow your customers and create a passionate workplace Lior Arussy |
| title_fullStr | The experience! how to wow your customers and create a passionate workplace Lior Arussy |
| title_full_unstemmed | The experience! how to wow your customers and create a passionate workplace Lior Arussy |
| title_short | The experience! |
| title_sort | the experience how to wow your customers and create a passionate workplace |
| title_sub | how to wow your customers and create a passionate workplace |
| topic | BUSINESS & ECONOMICS / Customer Relations bisacsh Wirtschaft Customer services Customer relations Consumer satisfaction Experience Customer services / Management Employee motivation BUSINESS & ECONOMICS / Customer Relations / bisacsh |
| topic_facet | BUSINESS & ECONOMICS / Customer Relations Wirtschaft Customer services Customer relations Consumer satisfaction Experience Customer services / Management Employee motivation BUSINESS & ECONOMICS / Customer Relations / bisacsh |
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