APA (7th ed.) Citation

Locher, D. A. (2011). Lean office and service simplified: The definitive how-to guide. CRC Press.

Chicago Style (17th ed.) Citation

Locher, Drew A. Lean Office and Service Simplified: The Definitive How-to Guide. Boca Raton, Fla. [u.a.]: CRC Press, 2011.

MLA (9th ed.) Citation

Locher, Drew A. Lean Office and Service Simplified: The Definitive How-to Guide. CRC Press, 2011.