Business performance excellence:
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
London
Bloomsbury
2012
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XXI, 218 S. graph. Darst. |
| ISBN: | 9781849300438 1849300437 |
Staff View
MARC
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Record in the Search Index
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| adam_text | Titel: Business performance excellence
Autor: Luftig, Jeffrey T
Jahr: 2012
Contents
Introduction: The Origins and Structure of the Original Model for
Business Performance Excellence.(BPE) by Jeffrey T. Luftig and Steven Ouellette vii
Contributors xvii
Strategic Planning and Policy Deployment
Hoshin Kanri: Deploying Your Strategic Intents to Achieve Business Excellence
by Jeffrey T. Luftig and Steven M. Ouellette 3
A Holistic Approach to Business Risk Management by Terry Carroll 19
Aligning Structure with Strategy: Recalibrating for Improved Performance
and Increased Profitability by R. Brayton Bowen 25
Innovation and the Path to Growth, Profitability, and Competitiveness
by John Milton-Smith 33
What Entrepreneurs and Small Business Owners Can Do to Increase
Their Chances of Success in the Global Economy by Neuman F. Pollack 39
Everything You Need to Know About Benchmarking by Robin Mann 47
Enhance Competitive Performance via Critical Performance Measures (CPMs)
byZahirul Hoque 55
Multidimensional Performance Measurement Using the Balanced Scorecard
by Priscilla Wisner 63
Finance and Cost Reduction
Turning Around Financial Performance by David Magee 73
Cash Flow Best Practice for Small and Medium-Sized Enterprises
by Rita Herron Brown 79
Employee Stock Options by Peter Casson 85
Customer Product Rationalization (CPR) for Ailing Businesses
by Jeffrey T. Luftig and Steven M. Ouellette 91
Reducing Costs through Change Management by Beverly Goldberg 105
Reducing Costs and Improving Efficiency by Outsourcing and
Selecting Suppliers by Paul Davies 111
Reducing Costs through Production and Supply Chain Management
by Vinod Lall 117
Reducing Costs and Improving Efficiency with New Management
Information Systems by Beverly Goldberg 123
Systems and Tools in Business Performance Improvement
The True Total Quality by Masaaki Imai 131
Lean Manufacturing by Daniel T. Jones 137
Generating Increased Revenue and Profitability through Improved
Customer Satisfaction: Essential Elements of a Customer Quality
Assurance (CQA) System by Jeffrey T. Luftig and Steven Ouellette
Financial Techniques for Building Customer Loyalty by Ray Halag
Statistical Quality Control for Process Improvement by Priscilla Wisner
141
lera 153
161
Ethics and Creating Value through Employee Management
Business Ethics by Sue Newell 173
Corporate Social Responsibility: More than PR, Pursuing Competitive
Advantage in the Long Run by John Surdyk 179
Sustainability Management by John Elkington 185
Cultural Alignment and Risk Management:
Developing the Right Culture by R. Brayton Bowen 191
The Human Value of the Enterprise by Andrew Mayo 197
Human Capital by Edward E. Gordon 203
Creating Value through People by David H. Maister 209
Return on Talent by Subir Chowdhury 215
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| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV040256210 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T00:20:07Z |
| institution | BVB |
| isbn | 9781849300438 1849300437 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-025112079 |
| oclc_num | 802354675 |
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| owner | DE-1050 |
| owner_facet | DE-1050 |
| physical | XXI, 218 S. graph. Darst. |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | Bloomsbury |
| record_format | marc |
| spelling | Business performance excellence ed. by Jeffrey T. Luftig ... London Bloomsbury 2012 XXI, 218 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Leistungsmessung (DE-588)4167290-2 gnd rswk-swf Leistungssteigerung (DE-588)4167306-2 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Leistungsmessung (DE-588)4167290-2 s Leistungssteigerung (DE-588)4167306-2 s DE-604 Luftig, Jeffrey T. Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025112079&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Business performance excellence Leistungsmessung (DE-588)4167290-2 gnd Leistungssteigerung (DE-588)4167306-2 gnd Unternehmen (DE-588)4061963-1 gnd |
| subject_GND | (DE-588)4167290-2 (DE-588)4167306-2 (DE-588)4061963-1 |
| title | Business performance excellence |
| title_auth | Business performance excellence |
| title_exact_search | Business performance excellence |
| title_full | Business performance excellence ed. by Jeffrey T. Luftig ... |
| title_fullStr | Business performance excellence ed. by Jeffrey T. Luftig ... |
| title_full_unstemmed | Business performance excellence ed. by Jeffrey T. Luftig ... |
| title_short | Business performance excellence |
| title_sort | business performance excellence |
| topic | Leistungsmessung (DE-588)4167290-2 gnd Leistungssteigerung (DE-588)4167306-2 gnd Unternehmen (DE-588)4061963-1 gnd |
| topic_facet | Leistungsmessung Leistungssteigerung Unternehmen |
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