Managing challenging clients: Building effective relationships with difficult customers
Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and mana...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Basingstoke
Palgrave Macmillan
2012
|
| Schlagworte: | |
| Online-Zugang: | UBR01 Volltext |
| Zusammenfassung: | Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships |
| Beschreibung: | 1 Online-Ressource (XXI, 170 S.) |
| Format: | Document |
| ISBN: | 9780230238428 9780230358997 |
Internformat
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| indexdate | 2024-07-10T00:17:17Z |
| institution | BVB |
| isbn | 9780230238428 9780230358997 |
| language | English |
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| spelling | Oade, Aryanne Verfasser aut Managing challenging clients Building effective relationships with difficult customers Aryanne Oade Basingstoke Palgrave Macmillan 2012 1 Online-Ressource (XXI, 170 S.) txt rdacontent c rdamedia cr rdacarrier Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships Document Sales & marketing bicssc Business negotiation bicssc Business communication & presentation bicssc Management & management techniques bicssc Business and Management eflch Customer relations / Management Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s DE-604 http://www.palgraveconnect.com/doifinder/10.1057/9780230358997 Verlag Volltext |
| spellingShingle | Oade, Aryanne Managing challenging clients Building effective relationships with difficult customers Sales & marketing bicssc Business negotiation bicssc Business communication & presentation bicssc Management & management techniques bicssc Business and Management eflch Customer relations / Management Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4236865-0 |
| title | Managing challenging clients Building effective relationships with difficult customers |
| title_auth | Managing challenging clients Building effective relationships with difficult customers |
| title_exact_search | Managing challenging clients Building effective relationships with difficult customers |
| title_full | Managing challenging clients Building effective relationships with difficult customers Aryanne Oade |
| title_fullStr | Managing challenging clients Building effective relationships with difficult customers Aryanne Oade |
| title_full_unstemmed | Managing challenging clients Building effective relationships with difficult customers Aryanne Oade |
| title_short | Managing challenging clients |
| title_sort | managing challenging clients building effective relationships with difficult customers |
| title_sub | Building effective relationships with difficult customers |
| topic | Sales & marketing bicssc Business negotiation bicssc Business communication & presentation bicssc Management & management techniques bicssc Business and Management eflch Customer relations / Management Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | Sales & marketing Business negotiation Business communication & presentation Management & management techniques Business and Management Customer relations / Management Kundenmanagement |
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