APA (7th ed.) Citation

(2003). Service innovation: Organizational responses to technological opportunities & market imperatives. Imperial College Press.

Chicago Style (17th ed.) Citation

Service Innovation: Organizational Responses to Technological Opportunities & Market Imperatives. London: Imperial College Press, 2003.

MLA (9th ed.) Citation

Service Innovation: Organizational Responses to Technological Opportunities & Market Imperatives. Imperial College Press, 2003.

Warning: These citations may not always be 100% accurate.