APA (7th ed.) Citation

Kraut, R. E. (2011). Building successful online communities: Evidence-based social design. MIT Press.

Chicago Style (17th ed.) Citation

Kraut, Robert E. Building Successful Online Communities: Evidence-based Social Design. Cambridge, Mass. [u.a.]: MIT Press, 2011.

MLA (9th ed.) Citation

Kraut, Robert E. Building Successful Online Communities: Evidence-based Social Design. MIT Press, 2011.