Usable usability: simple steps for making stuff better
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Indianapolis, IN
Wiley
2012
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XXVI, 230 S. zahlr. Ill. |
| ISBN: | 9781118185476 |
Staff View
MARC
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Record in the Search Index
| _version_ | 1804149025871495168 |
|---|---|
| adam_text | CONTENTS
Introduction
xvii
PART ONE
EASE OF
USI
CHAPTER ONE Functional
......................................3
і
THE THREE KEYS TO FUNCTIONALITY
5
І
FROM CLICKTO CONVERSION: MAKING SURE THE
BUTTONS WORK
6
S
BROWSER WARS, HARDWARE HEADACHES
7
ß
DON T SWEATTHE HOME PAGE. FINE-TUNE YOUR FORMS.
8
І
FOUR KEYS TO CREATING FUNCTIONAL FORMS
9
1
REQUIRED FIELDS
9
I
FORMSAND
BUSINESS RULES
10
I INTERDEPENDENT FORMS
11
I INSTRUCTIONS AND FUNCTIONALITY
12
I NAVIGATIONrGETTINGFOLKSWHERETHEYWANTTOGO
14
i MYCRAPPYNEWTV
14
Ї
UNDERSTAND YOUR GOALS AND KEEP THEM IN FOCUS
15
S
A TRUE STORYABOUTA FAIRYTALE
15
ü
FUNCTIONALITY CAN CHANGE OVER TIME
17
b
A COMPLAINT IS A GIFT
18
ii THE DONATION THAT COULDN T BE MADE:
19
A TALE FROM THE TRENCHES
CHAPTER TWO Responsive
....................................25
Fi
THE MYTH OFTWO-WAY COMMUNICATION
26
Ï
THREETRADITIONALKEYSTORESPONSIVENESS
26
S A
FOURTH VIEW: RESPONSIVE DESIGN
27
U
WAKE UP, YOU STUPID MACHINE!
30
I FUD: FEAR, UNCERTAINTY, DOUBT
1
A CLOSER LOOK AT TRANSITIONAL TECHNIQUES
I TRANSITIONAL TECHNIQUES AND PHYSICAL OBJECTS
I RESPONSE MECHANISMS IN THE ONLINE ENVIRONMENT
I RESPONSE MECHANISMS IN PHYSICAL OBJECTS
I OOPS! I JUST ORDERED THREE ROLLS-ROYCES:
A TALE
FROM THE TRENCHES
CHAPTER THREE
Ergonomie
............................
I HENRY DREYFUSS: INTRODUCING ERGONOMICS
TO INDUSTRIAL DESIGN
1
BUTTONS: WHY BIGGER SOMETIMES IS BETTER
I MILLISECONDS COUNT
I BRINGONTHESCIENTISTS
I
FIRSTWORD
AFTERTHE BULLET
і
TABS AND OTHER KEYBOARD SHORTCUTS
1
PROVIDE CLEARANCE
I GO TO THE BACK OF THE LINE
1
IMPROVE WORK ORGANIZATION
1
ERIC AND THE
1RS
I THE SILENT USHER
I FLOWERS THAT BLOOM ON THE SCREEN:
A TALE FROM THE TRENCHES
CHAPTER FOUR Convenient
...............................
I GIVING INCONVENIENCEAPOSITIVESPIN
1
ERIC S ADVICE FOR THE LOVELORN
І
MULTIMODAL
EXPERIENCES
В
SWITCHING ROUTINES
і
WHY I HATE CALLING MY BANK
I SWITCHING INTERFACES
I SWITCHING FROM
ON
-ТО
OFFLINE
t
UNFAMILIAR SITUATIONS HIGHLIGHT CONVENIENCE
I PERSONAS
AND OTHER USEFULTOOLS
1
CONTEXTISTHEKINGDOM
і
MAKE EVERYTHING PEOPLE NEED AVAILABLE
1
THREE CLICKS AND YOU RE DEAD
1
BUYING VACUUM-CLEANER BAGS SUCKS:
A TALE FROM THE TRENCHES
31
33
35
35
37
39
.43
44
lib
48
49
50
53
54
55
56
56
58
60
.63
64
66
66
67
68
69
70
71
73
73
76
77
79
CHAPTER FIVE Foolproof
......................................85
1
HOWTHERAFCAN HELPWIN YOUR BATTLE
86
1
PEOPLEFORGETTODOSTUFF.SOHELPREMINDTHEM.
86
1
ALERTS AND OTHER WARNINGS
87
I THE BOYWHO CRIED WOLF SYNDROME
89
1
FORCINGTHE ISSUE
90
I THE DANGERS OF PERSONALIZATION
91
і
THE MAGIC OF REDUNDANCY
92
I WRITE HELPFUL ERROR MESSAGES
93
1
HELPING PEOPLE MAKE BETTER DECISIONS
94
1
NOT EVERYONE CAN SPLL
95
I PEOPLE DON T READ INSTRUCTIONS
96
I DON T MAKE PEOPLE MEMORIZE YOUR MESSAGES
98
1
SOMETIMES YOU DO HAVE TO STATE THE OBVIOUS
100
I PEOPLE DON T REMEMBER THINGS FROM ONE
TIMETOTHENEXT
100
і
PHYSICAL DETERRENTS
101
I EXPLODING CHICKEN ALFREDO:
104
A TALE
FROM THE TRENCHES
PART TWO
CHAPTER SIX
ELEGANCE
AMD CLARITY
Visible
........................................111
I FOUR WAYS THINGS BECOME INVISIBLE
114
1
THE MYSTERIOUS FOLD
115
I PEOPLEDOSCROLL!
116
8
WHYWECAN TPINPOINTTHE FOLD
116
В
WHEN THE FOLD IS IMPORTANT
120
Й
WHEN THE FOLD /SNTIMPORTANT
122
S
CREATING SCROLL-FRIENDLY PAGES
123
к
UNFRIENDLYSCROLL-FRIENDLYPAGES
123
І
SCROLLING, MENU LENGTH, AND MOBILE PHONES
124
t
DON T MAKE IMPORTANT STUFF LOOK LIKE AN AD
124
I USATODAY.COM AND BANNER BLINDNESS
125
I BLOCKINGOUTTHESUM
127
I ERIC S ENLIGHTENING ELEVATOR EXAMINATION
129
I SHERLOCK, EDWARD, DON, AND CH7
I THE PERKS OF BUSINESS TRAVEL;
ATALE
FROM THE TRENCHES
130
132
CHAPTER SEVEN
Understandable
...............................137
I WHAT IS SHARED REFERENCE ?
138
I AWORD ABOUT WORDS
138
I ERIC S LIGHT BULB TEST
139
1
FIVE KEYS TO CREATING EFFECTIVE SHARED REFERENCES MA
1
CREATING A COMFORT ZONE
1
DONTBEAFRAIDTOTELLYOURSTORY
1 PHOTOSAND
OTHER
VISUALAIDS
і
ICONS AND
OTHER TROUBLEMAKERS
I ASBIGASABREADBOX
I THE SUN NEVER SETS ON THE WORLD WIDE WEB
I AUDIO AND VIDEO
і
FOR WHOM THE RINGTONETOLLS:
A TALE
FROM THE TRENCHES
U3
ία
U6
U8
U9
150
152
153
CHAPTER EIGHT Logical
.......................................157
1
THREE BASIC TYPES OF LOGICAL REASONING
157
1
THE MAGIC
WORD-^WHY
158
I FUNCTIONALITY AND LOGIC
158
1
RESPONSIVENESS AND LOGIC
159
I ERGONOMICS AND LOGIC
159
і
CONVENIENCE AND LOGIC
160
1
FOOLPROOFING AND LOGIC
161
I DESIGN DISSONANCE
162
І
USE CASES
164
S
LINEAR PROCESSES
166
I SIX DETOURS ON THE ROAD TO USABLE NAVIGATION:
167
A TALE FROM THE TRENCHES
CHAPTER NINE Consistent
....................................171
8
A CAVEAT
172
і
SEDUCED BY SYNONYMS
172
і
KEEPING THINGS HOMOGENEOUS
172
I RETRODUCTIVE INFERENCE REVISITED
175
I STANDARDIZATION PROMOTES CONSISTENCY
177
і
DONTTAKE CONSISTENCY FOR GRANTED
178
1
ONE BUTTON, ONE FUNCTION
180
I ONE ICON, ONE FUNCTION
182
1
ONE OBJECT, ONE BEHAVIOR
182
I SPEED LIMIT SIGNS IN DENMARK-PUTTING BRAINS
184
INTO TOP GEAR: A TALE FROM THE TRENCHES
CHAPTER TEN Predictable
...................................189
I SIXWAYSTO ENHANCE PREDICTABILITY
190
I KNOWING WHAT TO EXPECT
191
і
BRANDING, CUSTOMER SATISFACTION, AND EXPECTATIONS
192
Ї
HELPING SET EXPECTATIONS
193
I INSTRUCTIONS REVISITED-BUTNf
VER
VISITED
194
β
TELLING FOLKS WHAT
КОУЕХРЕСТ
195
І
LET FOLKS KNOW HOW MANY STEPS ARE INVOLVED
195
I LET PEOPLE KNOWWHICH PROCESS THEY ARE ACTUALLY IN
197
i PUTTHINGSWHEREFOLKSEXPECTTOFINDTHEM
199
I WARN OF INVISIBLE CONDITIONS
200
I ASHORTINTRODUCTIONTOMCDONALDIZATION:
202
A TALE
FROM THE TRENCHES
CHAPTER ELEVEN Next steps
....................................207
Ї
GUERILLA-STYLE USABILITY
208
I FORMALIZED THINK-ALOUD TESTS
208
I MAKING USABILITY PART OF THE BUSINESS CASE
209
I INVENTION OR INNOVATION?
211
Ї
ACCIDENTS CAN NEVER BE ATTRIBUTED TO A
SINGLE CAUSE
212
І
DONTDRAWACONCLUSION BASED ON AN
ISOLATED INCIDENT
213
Bibliography
217
Index
223
|
| any_adam_object | 1 |
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| bvnumber | BV040029648 |
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| dewey-hundreds | 000 - Computer science, information, general works |
| dewey-ones | 005 - Computer programming, programs, data, security |
| dewey-raw | 005.4/37 |
| dewey-search | 005.4/37 |
| dewey-sort | 15.4 237 |
| dewey-tens | 000 - Computer science, information, general works |
| discipline | Informatik Wirtschaftswissenschaften |
| format | Book |
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| indexdate | 2024-07-10T00:16:28Z |
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| isbn | 9781118185476 |
| language | English |
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| physical | XXVI, 230 S. zahlr. Ill. |
| publishDate | 2012 |
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| publisher | Wiley |
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| spelling | Usable usability simple steps for making stuff better Eric Reiss Indianapolis, IN Wiley 2012 XXVI, 230 S. zahlr. Ill. txt rdacontent n rdamedia nc rdacarrier Produktgestaltung (DE-588)4047340-5 gnd rswk-swf Schnittstelle (DE-588)4053059-0 gnd rswk-swf Funktionalität (DE-588)7707222-4 gnd rswk-swf Benutzerfreundlichkeit (DE-588)4005541-3 gnd rswk-swf Benutzerfreundlichkeit (DE-588)4005541-3 s Produktgestaltung (DE-588)4047340-5 s DE-604 Schnittstelle (DE-588)4053059-0 s Funktionalität (DE-588)7707222-4 s 1\p DE-604 Reiss, Eric Sonstige oth Digitalisierung UB Passau application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024886561&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Usable usability simple steps for making stuff better Produktgestaltung (DE-588)4047340-5 gnd Schnittstelle (DE-588)4053059-0 gnd Funktionalität (DE-588)7707222-4 gnd Benutzerfreundlichkeit (DE-588)4005541-3 gnd |
| subject_GND | (DE-588)4047340-5 (DE-588)4053059-0 (DE-588)7707222-4 (DE-588)4005541-3 |
| title | Usable usability simple steps for making stuff better |
| title_auth | Usable usability simple steps for making stuff better |
| title_exact_search | Usable usability simple steps for making stuff better |
| title_full | Usable usability simple steps for making stuff better Eric Reiss |
| title_fullStr | Usable usability simple steps for making stuff better Eric Reiss |
| title_full_unstemmed | Usable usability simple steps for making stuff better Eric Reiss |
| title_short | Usable usability |
| title_sort | usable usability simple steps for making stuff better |
| title_sub | simple steps for making stuff better |
| topic | Produktgestaltung (DE-588)4047340-5 gnd Schnittstelle (DE-588)4053059-0 gnd Funktionalität (DE-588)7707222-4 gnd Benutzerfreundlichkeit (DE-588)4005541-3 gnd |
| topic_facet | Produktgestaltung Schnittstelle Funktionalität Benutzerfreundlichkeit |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024886561&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT reisseric usableusabilitysimplestepsformakingstuffbetter |