Fundamentals of management: essential concepts and applications
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Harlow [u.a.]
Pearson
2013
|
| Edition: | 8. ed., global ed. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | 497 S. zahlr. Ill., graph. Darst. |
| ISBN: | 9780273766179 0273766171 |
Staff View
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV039968362 | ||
| 003 | DE-604 | ||
| 005 | 20120906 | ||
| 007 | t | ||
| 008 | 120319s2013 ad|| |||| 00||| eng d | ||
| 020 | |a 9780273766179 |9 978-0-273-76617-9 | ||
| 020 | |a 0273766171 |9 0-273-76617-1 | ||
| 035 | |a (OCoLC)785854403 | ||
| 035 | |a (DE-599)BVBBV039968362 | ||
| 040 | |a DE-604 |b ger | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-91 |a DE-11 | ||
| 082 | 0 | |a 658 |2 23 | |
| 084 | |a QP 300 |0 (DE-625)141850: |2 rvk | ||
| 084 | |a WIR 540f |2 stub | ||
| 100 | 1 | |a Robbins, Stephen P. |d 1943- |e Verfasser |0 (DE-588)124203973 |4 aut | |
| 245 | 1 | 0 | |a Fundamentals of management |b essential concepts and applications |c Stephen P. Robbins ; David A. Decenzo ; Mary Coulter |
| 250 | |a 8. ed., global ed. | ||
| 264 | 1 | |a Harlow [u.a.] |b Pearson |c 2013 | |
| 300 | |a 497 S. |b zahlr. Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 0 | 7 | |a Management |0 (DE-588)4037278-9 |2 gnd |9 rswk-swf |
| 655 | 7 | |0 (DE-588)4151278-9 |a Einführung |2 gnd-content | |
| 689 | 0 | 0 | |a Management |0 (DE-588)4037278-9 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a DeCenzo, David A. |d 1955- |e Verfasser |0 (DE-588)124203981 |4 aut | |
| 700 | 1 | |a Coulter, Mary |e Verfasser |4 aut | |
| 856 | 4 | 2 | |m SWB Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024825952&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-024825952 | ||
Record in the Search Index
| _version_ | 1804148945973149696 |
|---|---|
| adam_text | IMAGE 1
R^F~
-.
A SHORT NOTE TO STUDENTS 15
PREFACE 17
ABOUT THE AUTHORS 23
PART 1 INTRODUCTION 24
CHAPTER 1 MANAGERS AND MANAGEMENT 24 WHO ARE MANAGERS AND WHERE DO THEY
WORK? 26 WHAT THREE CHARACTERISTICS DO ALL ORGANIZATIONS SHARE? 26
HOW ARE MANAGERS DIFFERENT FROM NONMANAGERIAL EMPLOYEES? 27 WHAT TITLES
DO MANAGERS HAVE? 27 RIGHT OR WRONG? 27 WHAT IS MANAGEMENT? 28
FROM THE PAST TO THE PRESENT | ORIGINS OF MANAGERS/ MANAGEMENT 29
WHAT DO MANAGERS DO? 30
WHAT ARE THE FOUR MANAGEMENT FUNCTIONS? 30 WHAT ARE MANAGEMENT ROLES? 31
WHAT SKILLS AND COMPETENCIES DO MANAGERS
NEED? 33 IS THE MANAGER S JOB UNIVERSAL? 34 TECHNOLOGY AND THE MANAGER S
JOB | IS IT STILL MANAGING WHEN WHAT YOU RE MANAGING ARE
ROBOTS? 34 AND THE SURVEY SAYS... 36 WHY STUDY MANAGEMENT? 37 WHAT
FACTORS ARE RESHAPING AND REDEFINING
MANAGEMENT? 38 WHY ARE CUSTOMERS IMPORTANT TO THE MANAGER S JOB? 38 WHY
IS INNOVATION IMPORTANT TO THE MANAGER S
JOB? 39 REVIEW CHAPTER SUMMARY 40 * UNDERSTANDING THE CHAPTER 40 *
ENDNOTES 41
YOUR TURN TO BE A MANAGER 424
HISTORY MODULE
A BRIEF HISTORY OF MANAGEMENTS ROOTS 43
EARLY MANAGEMENT 43 CLASSICAL APPROACHES 44 BEHAVIORAL APPROACH 45
QUANTITATIVE APPROACH 46
CONTEMPORARY APPROACHES 47 ENDNOTES 49
CHAPTER 2 THE MANAGEMENT ENVIRONMENT 50 WHAT IS THE EXTERNAL ENVIRONMENT
AND WHY IS IT IMPORTANT? 52
HOW HAS THE ECONOMY CHANGED? 53 FROM THE PAST TO THE PRESENT |
OMNIPOTENT/ SYMBOLIC VIEWS OF MANAGEMENT 54 WHAT ROLE DO DEMOGRAPHICS
PLAY? 55 TECHNOLOGY AND THE MANAGER S JOB | CHANGING AND
IMPROVING THE WAY MANAGERS MANAGE 55
HOW DOES THE EXTERNAL ENVIRONMENT AFFECT MANAGERS? 56 RIGHT OR WRONG? 58
WHAT IS ORGANIZATIONAL CULTURE AND WHY IS IT IMPORTANT? 60 WHAT IS
ORGANIZATIONAL CULTURE? 60 HOW CAN CULTURE BE ASSESSED? 60
WHERE DOES AN ORGANIZATION S CULTURE COME FROM? 61 HOW DO EMPLOYEES
LEARN THE CULTURE? 62
AND THE SURVEY SAYS . .. 62 HOW DOES ORGANIZATIONAL CULTURE AFFECT
MANAGERS? 63 HOW DOES CULTURE AFFECT WHAT EMPLOYEES DO? 63
HOW DOES CULTURE AFFECT WHAT MANAGERS DO? 63 REVIEW CHAPTER SUMMARY 65 *
UNDERSTANDING THE CHAPTER 65 * ENDNOTES 66
YOUR TURN TO BE A MANAGER 428
C H A P T ER 3 INTEGRATIVE MANAGERIAL ISSUES 68
WHAT IS GLOBALIZATION AND HOW DOES IT AFFECT ORGANIZATIONS? 70 WHAT DOES
IT MEAN TO BE GLOBAL ? 70 WHAT ARE THE DIFFERENT TYPES OF GLOBAL
ORGANIZATIONS? 71 HOW DO ORGANIZATIONS GO GLOBAL? 72 WHAT DO MANAGERS
NEED TO KNOW ABOUT MANAGING IN A GLOBAL ORGANIZATION? 73
FROM THE PAST TO THE PRESENT | GEERT HOFSTEDE S STUDY OF CULTURAL
ENVIRONMENTS 74
WHAT DOES SOCIETY EXPECT FROM ORGANIZATIONS AND MANAGERS? 76
IMAGE 2
10 CONTENTS
HOW CAN ORGANIZATIONS DEMONSTRATE SOCIALLY RESPONSIBLE ACTIONS? 76
SHOULD ORGANIZATIONS BE SOCIALLY INVOLVED? 77 AND THE SURVEY SAYS... 78
WHAT IS SUSTAINABILITY AND WHY IS JTJMPORTANT? 78
WHAT FACTORS DETERMINE ETHICAL AND UNETHICAL BEHAVIOR? 78 IN WHAT WAYS
CAN ETHICS BE VIEWED? 79 HOW CAN MANAGERS ENCOURAGE ETHICAL
BEHAVIOR? 80
WHAT IS TODAY S WORKFORCE LIKE AND HOW DOES IT AFFECT THE WAY
ORGANIZATIONS ARE MANAGED? 81 WHAT IS WORKPLACE DIVERSITY? 82 WHAT TYPES
OF DIVERSITY ARE FOUND IN
WORKPLACES? 82 RIGHT OR WRONG? 83 HOW ARE ORGANIZATIONS AND MANAGERS
ADAPTING
TO A CHANGING WORKFORCE? 85 REVIEW
CHAPTER SUMMARY 87 * UNDERSTANDING THE CHAPTER 87 * ENDNOTES 89
YOUR TURN TO BE A MANAGER 431
PART 2 PLANNING 92
CHAPTER 4 FOUNDATIONS OF DECISION MAKING 92 HOW DO MANAGERS MAKE
DECISIONS? 94 WHAT DEFINES A DECISION PROBLEM? 94
WHAT IS RELEVANT IN THE DECISION-MAKING PROCESS? 95 HOW DOES THE
DECISION MAKER WEIGHT THE CRITERIA AND ANALYZE ALTERNATIVES? 95 WHAT
DETERMINES THE BEST CHOICE? 96
WHAT HAPPENS IN DECISION IMPLEMENTATION? 97 WHAT IS THE LAST STEP IN THE
DECISION PROCESS? 97 WHAT COMMON ERRORS ARE COMMITTED IN THE
DECISION-MAKING PROCESS? 97
WHAT ARE THREE APPROACHES MANAGERS CAN USE TO MAKE DECISIONS? 99
WHAT IS THE RATIONAL MODEL OF DECISION MAKING? 100 TECHNOLOGY AND THE
MANAGER S JOB | MAKING BETTER DECISIONS WITH TECHNOLOGY 100
FROM THE PAST TO THE PRESENT | HERBERT A. SIMON S STUDY OF SATISFYING
101
WHAT IS BOUNDED RATIONALITY? 101 WHAT ROLE DOES INTUITION PLAY IN
MANAGERIAL DECISION MAKING? 102
WHAT TYPES OF DECISIONS AND DECISION-MAKING CONDITIONS DO MANAGERS FACE?
103 HOW DO PROBLEMS DIFFER? 103 HOW DOES A MANAGER MAKE PROGRAMMED
DECISIONS? 103
HOW DO NONPROGRAMMED DECISIONS DIFFER FROM PROGRAMMED DECISIONS? 104 HOW
ARE PROBLEMS, TYPES OF DECISIONS, AND ORGANIZATIONAL LEVEL INTEGRATED?
105
AND THE SURVEY SAYS... 105 WHAT DECISION-MAKING CONDITIONS DO MANAGERS
FACE? 105 HOW DO GROUPS MAKE DECISIONS? 106
WHAT ARE THE ADVANTAGES OF GROUP DECISION MAKING? 106
WHAT ARE THE DISADVANTAGES OF GROUP DECISION MAKING? 107 WHEN ARE GROUPS
MOST EFFECTIVE? 107 RIGHT OR WRONG? 108
HOW CAN YOU IMPROVE GROUP DECISION F MAKING? 108
WHAT CONTEMPORARY DECISION-MAKING ISSUES DO MANAGERS FACE? 109 HOW DOES
NATIONAL CULTURE AFFECT MANAGERS DECISION MAKING? 109
WHY IS CREATIVITY IMPORTANT IN DECISION MAKING? 110
REVIEW
CHAPTER SUMMARY 112 * UNDERSTANDING THE CHAPTER 113 * ENDNOTES 113
YOUR TURN TO BE A MANAGER 434
QUANTITATIVE MODULE
QUANTITATIVE DECISION-MAKING AIDS 116
PAYOFF MATRICES 116 DECISION TREES 117 BREAK-EVEN ANALYSIS 118 RATIO
ANALYSIS 119 LINEAR PROGRAMMING 121 QUEUING THEORY 122 ECONOMIC ORDER
QUANTITY MODEL 123 ENDNOTES 125
C H A P T E RS FOUNDATIONS OF PLANNING 126 WHAT IS PLANNING AND WHY DO
MANAGERS NEED TO PLAN? 128 WHY SHOULD MANAGERS FORMALLY PLAN? 128
WHAT ARE SOME CRITICISMS OF FORMAL PLANNING? 129 DOES FORMAL PLANNING
IMPROVE ORGANIZATIONAL PERFORMANCE? 130
WHAT DO MANAGERS NEED TO KNOW ABOUT STRATEGIC MANAGEMENT? 130 WHAT IS
STRATEGIC MANAGEMENT? 130 WHY IS STRATEGIC MANAGEMENT IMPORTANT? 130
WHAT ARE THE STEPS IN THE STRATEGIC MANAGEMENT PROCESS? 131
IMAGE 3
CONTENTS 11
WHAT STRATEGIES DO MANAGERS USE? 133 RIGHT OR WRONG? 135 WHAT STRATEGIC
WEAPONS DO MANAGERS HAVE? 137
TECHNOLOGY AND THE MANAGER S JOB | IT AND STRATEGY 138
HOW DO MANAGERS SET GOALS AND DEVELOP
PLANS? 139 WHAT TYPES OF GOALS DO ORGANIZATIONS HAVE AND HOW DO THEY SET
THOSE GOALS? 139 FROM THE PAST TO THE PRESENT | PETER DRUCKER ANDMBO 141
WHAT TYPES OF PLANS DO MANAGERS USE AND HOW DO THEY DEVELOP THOSE PLANS?
142 AND THE SURVEY SAYS... 144 WHAT CONTEMPORARY PLANNING ISSUES DO
MANAGERS
FACE? 145
HOW CAN MANAGERS PLAN EFFECTIVELY IN DYNAMIC ENVIRONMENTS? 145 HOW CAN
MANAGERS USE ENVIRONMENTAL SCANNING? 146 REVIEW CHAPTER SUMMARY 147 *
UNDERSTANDING THE CHAPTER 147 * ENDNOTES 148
YOUR TURN TO BE A MANAGER 438
PART 3 ORGANIZING 152
CHAPTER 6 ORGANIZATIONAL STRUCTURE AND DESIGN 152 WHAT ARE THE SIX KEY
ELEMENTS IN ORGANIZATIONAL DESIGN? 154
WHAT IS WORK SPECIALIZATION? 154 WHAT IS DEPARTMENTALIZATION? 156 WHAT
ARE AUTHORITY AND RESPONSIBILITY? 157 WHAT IS SPAN OF CONTROL? 161
RIGHT OR WRONG? 162
HOW DO CENTRALIZATION AND DECENTRALIZATION DIFFER? 162
WHAT IS FORMALIZATION? 162 WHAT CONTINGENCY VARIABLES AFFECT STRUCTURAL
CHOICE? 163 HOW IS A MECHANISTIC ORGANIZATION DIFFERENT FROM
AN ORGANIC ORGANIZATION? 163 HOW DOES STRATEGY AFFECT STRUCTURE? 164 HOW
DOES SIZE AFFECT STRUCTURE? 165 HOW DOES TECHNOLOGY AFFECT STRUCTURE?
165 FROM THE PAST TO THE PRESENT | JOAN WOODWARD S STUDY OF TECHNOLOGY
AND STRUCTURE 1 65
HOW DOES THE ENVIRONMENT AFFECT STRUCTURE? 166
WHAT ARE SOME COMMON ORGANIZATIONAL DESIGNS? 166 WHAT TRADITIONAL
ORGANIZATIONAL DESIGNS CAN MANAGERS USE? 166
WHAT CONTEMPORARY ORGANIZATIONAL DESIGNS CAN MANAGERS USE? 167 AND THE
SURVEY SAYS . .. 170 WHAT ARE TODAY S ORGANIZATIONAL DESIGN
CHALLENGES? 171
HOW DO YOU KEEP EMPLOYEES CONNECTED? 171
HOW DO GLOBAL DIFFERENCES AFFECT ORGANIZATIONAL STRUCTURE? 171
TECHNOLOGY AND THE MANAGER S JOB | THE CHANGING WORLD OF WORK 171
HOW DO YOU BUILD A LEARNING ORGANIZATION? 172 HOW CAN MANAGERS DESIGN
EFFICIENT AND EFFECTIVE FLEXIBLE WORK ARRANGEMENTS? 173 REVIEW CHAPTER
SUMMARY 176 * UNDERSTANDING THE CHAPTER 176 * ENDNOTES 178 YOUR TURN TO
BE A MANAGER 442
CHAPTER 7 MANAGING HUMAN RESOURCES 182 WHAT IS THE HUMAN RESOURCE
MANAGEMENT PROCESS AND WHAT INFLUENCES IT? 184
WHAT IS THE LEGAL ENVIRONMENT OF HRM? 185 FROM THE PAST TO THE PRESENT |
HUGO MUNSTERBERG AND I/O PSYCHOLOGY 187
HOW DO MANAGERS IDENTIFY AND SELECT COMPETENT
EMPLOYEES? 188 WHAT IS EMPLOYMENT PLANNING? 188 HOW DO ORGANIZATIONS
RECRUIT EMPLOYEES? 190 HOW DOES A MANAGER HANDLE LAYOFFS? 190
HOW DO MANAGERS SELECT JOB APPLICANTS? 191 HOW ARE EMPLOYEES PROVIDED
WITH NEEDED SKILLS AND KNOWLEDGE? 195
HOW ARE NEW HIRES INTRODUCED TO THE ORGANIZATION? 195 TECHNOLOGY AND THE
MANAGER S JOB | DIGITAL HR 195 WHAT IS EMPLOYEE TRAINING? 196 HOW DO
ORGANIZATIONS RETAIN COMPETENT, HIGH-PERFORMING EMPLOYEES? 198
WHAT IS A PERFORMANCE MANAGEMENT SYSTEM? 198 WHAT HAPPENS IF AN
EMPLOYEE S PERFORMANCE IS NOT UP TO PAR? 200
AND THE SURVEY SAYS . .. 200 HOW ARE EMPLOYEES COMPENSATED? 200
WHAT CONTEMPORARY HRM ISSUES FACE MANAGERS? 202 HOW CAN MANAGERS MANAGE
DOWNSIZING? 202 HOW CAN WORKFORCE DIVERSITY BE
MANAGED? 203 RIGHT OR WRONG? 204 WHAT IS SEXUAL HARASSMENT? 204
WHAT IS WORKPLACE SPIRITUALITY? 206 HOW AND WHY ARE ORGANIZATIONS
CONTROLLING HR COSTS? 207
IMAGE 4
12 CONTENTS
REVIEW CHAPTER SUMMARY 209 * UNDERSTANDING THE CHAPTER 209 * ENDNOTES
210
YOUR TURN TO BE A MANAGER 445
CAREER MODULE
BUILDING YOUR CAREER 215
WHAT WAS CAREER DEVELOPMENT LIKE, HISTORICALLY? 215 WHAT IS CAREER
DEVELOPMENT LIKE, NOW? 215 HOW CAN I HAVE A SUCCESSFUL CAREER? 216
CHAPTER 8 MANAGING CHANGE AND INNOVATION 220 WHAT IS CHANGE AND HOW DO
MANAGERS DEAL WITH IT? 222
WHY DO ORGANIZATIONS NEED TO CHANGE? 223 WHO INITIATES ORGANIZATIONAL
CHANGE? 224 HOW DOES ORGANIZATIONAL CHANGE HAPPEN? 224
FROM THE PAST TO THE PRESENT | KURT LEWIN S STUDY OF CHANGE 226
HOW DO MANAGERS MANAGE RESISTANCE TO CHANGE? 228 WHY DO PEOPLE RESIST
ORGANIZATIONAL CHANGE? 228 AND THE SURVEY SAYS... 228
WHAT ARE SOME TECHNIQUES FOR REDUCING RESISTANCE TO ORGANIZATIONAL
CHANGE? 228
WHAT REACTION DO EMPLOYEES HAVE TO ORGANIZATIONAL CHANGE? 229 WHAT IS
STRESS? 230 WHAT ARE THE SYMPTOMS OF STRESS? 230
WHAT CAUSES STRESS? 230 RIGHT OR WRONG? 232
HOW CAN STRESS BE REDUCED? 232 HOW CAN MANAGERS ENCOURAGE INNOVATION IN
AN ORGANIZATION? 233 HOW ARE CREATIVITY AND INNOVATION RELATED? 233
WHAT S INVOLVED IN INNOVATION? 234 HOW CAN A MANAGER FOSTER INNOVATION?
234 REVIEW
CHAPTER SUMMARY 237 * UNDERSTANDING THE CHAPTER 237 * ENDNOTES 239
YOUR TURN TO BE A MANAGER 448
PART 4 LEADING 242
CHAPTER 9 FOUNDATIONS OF INDIVIDUAL BEHAVIOR 242 WHAT ARE THE FOCUS AND
GOALS OF ORGANIZATIONAL BEHAVIOR? 244
WHAT IS THE FOCUS OF OB? 244 WHAT ARE THE GOALS OF ORGANIZATIONAL
BEHAVIOR? 245
WHAT ROLE DO ATTITUDES PLAY IN JOB PERFORMANCE? 246 WHAT ARE THE THREE
COMPONENTS OF AN ATTITUDE? 246
WHAT ATTITUDES MIGHT EMPLOYEES HOLD? 246 DO INDIVIDUALS ATTITUDES AND
BEHAVIORS NEED TO BE CONSISTENT? 247
WHAT IS COGNITIVE DISSONANCE THEORY? 247 AND THE SURVEY SAYS ... 248 HOW
CAN AN UNDERSTANDING OF ATTITUDES HELP MANAGERS BE MORE EFFECTIVE? 248
WHAT DO MANAGERS NEED TO KNOW ABOUT
PERSONALITY? 249 CAN PERSONALITY PREDICT BEHAVIOR? 249 RIGHT OR WRONG?
252 * CAN PERSONALITY TRAITS PREDICT PRACTICAL
WORK-RELATED BEHAVIORS? 252 HOW DO WE MATCH PERSONALITIES AND JOBS? 253
DO PERSONALITY ATTRIBUTES DIFFER ACROSS CULTURES? 253
HOW CAN AN UNDERSTANDING OF PERSONALITY HELP MANAGERS BE MORE EFFECTIVE?
255
WHAT IS PERCEPTION AND WHAT INFLUENCES IT? 255 WHAT INFLUENCES
PERCEPTION? 255 HOW DO MANAGERS JUDGE EMPLOYEES? 256 HOW CAN AN
UNDERSTANDING OF PERCEPTION HELP
MANAGERS BE MORE EFFECTIVE? 258
HOW DO LEARNING THEORIES EXPLAIN BEHAVIOR? 259 WHAT IS OPERANT
CONDITIONING? 259 FROM THE PAST TO THE PRESENT | CLASSICAL AND OPERANT
CONDITIONING 260 WHAT IS SOCIAL LEARNING THEORY? 260
HOW CAN MANAGERS SHAPE BEHAVIOR? 261 HOW CAN AN UNDERSTANDING OF
LEARNING HELP MANAGERS BE MORE EFFECTIVE? 261 WHAT CONTEMPORARY OB
ISSUES FACE MANAGERS? 262 HOW DO GENERATIONAL DIFFERENCES AFFECT THE
WORKPLACE? 262 HOW DO MANAGERS DEAL WITH NEGATIVE BEHAVIOR IN THE
WORKPLACE? 263 REVIEW CHAPTER SUMMARY 264 * UNDERSTANDING THE CHAPTER
265 * ENDNOTES 265 YOUR TURN TO BE A MANAGER 453
CHAPTER 1O UNDERSTANDING GROUPS AND MANAGING WORK TEAMS 270 WHAT IS A
GROUP AND WHAT STAGES OF DEVELOPMENT DO GROUPS GO THROUGH? 272
WHAT IS A GROUP? 272 WHAT ARE THE STAGES OF GROUP DEVELOPMENT? 273
AND THE SURVEY SAYS... 274 WHAT ARE THE MAJOR CONCEPTS OF GROUP
BEHAVIOR? 274
IMAGE 5
CONTENTS 13
WHAT ARE ROLES? 274 RIGHT OR WRONG? 275 HOW DO NORMS AND CONFORMITY
AFFECT GROUP BEHAVIOR? 275
FROM THE PAST TO THE PRESENT | SOLOMON ASCH S STUDY OF CONFORMITY 276
WHAT IS STATUS AND WHY IS IT IMPORTANT? 276 DOES GROUP SIZE AFFECT GROUP
BEHAVIOR? 277
ARE COHESIVE GROUPS MORE EFFECTIVE? 277
HOW ARE GROUPS TURNED INTO EFFECTIVE TEAMS? 278 ARE WORK GROUPS AND WORK
TEAMS THE SAME? 278 WHAT ARE THE DIFFERENT TYPES OF WORK TEAMS? 279
TECHNOLOGY AND THE MANAGER S JOB | IT AND
TEAMS 280 WHAT MAKES A TEAM EFFECTIVE? 281 HOW CAN A MANAGER SHAPE TEAM
BEHAVIOR? 284 WHAT CURRENT ISSUES DO MANAGERS FACE IN
MANAGING TEAMS? 285 WHAT S INVOLVED WITH MANAGING GLOBAL TEAMS? 285 WHEN
ARE TEAMS NOT THE ANSWER? 287 REVIEW CHAPTER SUMMARY 288 * UNDERSTANDING
THE CHAPTER 289 * ENDNOTES 289 YOUR TURN TO BE A MANAGER 458
CHAPTER 11 MOTIVATING AND REWARDING EMPLOYEES 294 WHAT IS MOTIVATION?
296 AND THE SURVEY SAYS... 296 WHAT DO THE EARLY THEORIES OF MOTIVATION
SAY? 297
WHAT IS MASLOW S HIERARCHY OF NEEDS THEORY? 297 WHAT ARE MCGREGOR S
THEORY X AND THEORY Y? 298 WHAT IS HERZBERG S TWO-FACTOR THEORY? 298
FROM THE PAST TO THE PRESENT | FREDERICK HERZBERG
AND JOB DESIGN 300
WHAT IS MCCLELLAND S THREE-NEEDS THEORY? 300 HOW DO THE CONTEMPORARY
THEORIES EXPLAIN MOTIVATION? 301 WHAT IS GOAL-SETTING THEORY? 301
HOW DOES JOB DESIGN INFLUENCE MOTIVATION? 302
WHAT IS EQUITY THEORY? 304 RIGHT OR WRONG? 305 HOW DOES EXPECTANCY
THEORY EXPLAIN MOTIVATION? 305 HOW CAN WE INTEGRATE CONTEMPORARY
MOTIVATION
THEORIES? 307 WHAT CURRENT MOTIVATION ISSUES DO MANAGERS FACE? 308 HOW
CAN MANAGERS MOTIVATE EMPLOYEES WHEN
THE ECONOMY STINKS? 308 HOW DOES COUNTRY CULTURE AFFECT MOTIVATION
EFFORTS? 309 HOW CAN MANAGERS MOTIVATE UNIQUE GROUPS OF WORKERS? 310
HOW CAN MANAGERS DESIGN APPROPRIATE REWARDS PROGRAMS? 311 REVIEW CHAPTER
SUMMARY 314 * UNDERSTANDING THE CHAPTER 315 * ENDNOTES 315 YOUR TURN TO
BE A MANAGER 463
CHAPTER 12 LEADERSHIP AND TRUST 320 WHO ARE LEADERS, AND WHAT IS
LEADERSHIP? 322 WHAT DO EARLY LEADERSHIP THEORIES TELL US ABOUT
LEADERSHIP? 322
WHAT TRAITS DO LEADERS HAVE? 322
WHAT BEHAVIORS DO LEADERS EXHIBIT? 323 FROM THE PAST TO THE PRESENT |
OHIO STATE AND MICHIGAN STUDIES OF LEADER BEHAVIOR 325
WHAT IS THE MANAGERIAL GRID? 326 WHAT DO THE CONTINGENCY THEORIES OF
LEADERSHIP TELL US? 326
WHAT WAS THE FIRST COMPREHENSIVE CONTINGENCY MODEL? 326 HOW DO
FOLLOWERS WILLINGNESS AND ABILITY INFLUENCE LEADERS? 328 AND THE SURVEY
SAYS... 330
HOW PARTICIPATIVE SHOULD A LEADER BE? 330
HOW DO LEADERS HELP FOLLOWERS? 330
WHAT IS LEADERSHIP LIKE TODAY? 332 WHAT DO THE FOUR CONTEMPORARY VIEWS
OF LEADERSHIP TELL US? 332 RIGHT OR WRONG? 335 WHAT ISSUES DO TODAY S
LEADERS FACE? 336 TECHNOLOGY AND THE MANAGER S JOB | VIRTUAL
LEADERSHIP 337
WHY IS TRUST THE ESSENCE OF LEADERSHIP? 339
A FINAL THOUGHT REGARDING LEADERSHIP 340
REVIEW CHAPTER SUMMARY 341 * UNDERSTANDING THE CHAPTER 342 * ENDNOTES
342 YOUR TURN TO BE A MANAGER 467
CHAPTER 13 MANAGING COMMUNICATION AND INFORMATION 348 HOW DO MANAGERS
COMMUNICATE EFFECTIVELY? 350 HOW DOES THE COMMUNICATION PROCESS WORK?
350
ARE WRITTEN COMMUNICATIONS MORE EFFECTIVE THAN VERBAL ONES? 352 IS THE
GRAPEVINE AN EFFECTIVE WAY TO COMMUNICATE? 352
HOW DO NONVERBAL CUES AFFECT COMMUNICATION? 352 FROM THE PAST TO THE
PRESENT | KEITH DAVIS AND THE GRAPEVINE 353 WHAT BARRIERS KEEP
COMMUNICATION FROM BEING
EFFECTIVE? 353 HOW CAN MANAGERS OVERCOME COMMUNICATION BARRIERS? 356
IMAGE 6
14 CONTENTS
RIGHT OR WRONG? 357 HOW IS TECHNOLOGY AFFECTING MANAGERIAL
COMMUNICATION? 358 WHAT ARE NETWORKED COMMUNICATION
CAPABILITIES? 358 **-*-.
HOW HAVE WIRELESS CAPABILITIES AFFECTED COMMUNICATION? 359 TECHNOLOGY
AND THE MANAGER S JOB | FYEO: DECODING COMMUNICATION JARGON 359
HOW DOES KNOWLEDGE MANAGEMENT AFFECT COMMUNICATION? 360 WHAT
COMMUNICATION ISSUES DO MANAGERS FACE TODAY? 360
MANAGING COMMUNICATION IN AN INTERNET WORLD 361 AND THE SURVEY SAYS . ..
361 MANAGING THE ORGANIZATION S KNOWLEDGE RESOURCES 362 THE ROLE OF
COMMUNICATION IN CUSTOMER SERVICE 362
GETTING EMPLOYEE INPUT 363 COMMUNICATING ETHICALLY 364 REVIEW
CHAPTER SUMMARY 365 * UNDERSTANDING THE CHAPTER 365 * ENDNOTES 366 YOUR
TURN TO BE A MANAGER 471
PART 5 CONTROLLING 368
CHAPTER 14 FOUNDATIONS OF CONTROL 368 WHAT IS CONTROL AND WHY IS IT
IMPORTANT? 370 WHAT IS CONTROL? 370 RIGHT OR WRONG? 370
WHY IS CONTROL IMPORTANT? 370
WHAT TAKES PLACE AS MANAGERS CONTROL? 371 WHAT IS MEASURING? 372 FROM
THE PAST TO THE PRESENT | BENCHMARKING 374
HOW DO MANAGERS COMPARE ACTUAL PERFORMANCE
TO PLANNED GOALS? 374 AND THE SURVEY SAYS ... 376 WHAT MANAGERIAL ACTION
CAN BE TAKEN? 376
WHAT SHOULD MANAGERS CONTROL? 376 WHEN DOES CONTROL TAKE PLACE? 376 IN
WHAT AREAS MIGHT MANAGERS NEED CONTROLS? 378
WHAT CONTEMPORARY CONTROL ISSUES DO MANAGERS CONFRONT? 380 DO CONTROLS
NEED TO BE ADJUSTED FOR CULTURAL DIFFERENCES? 381
TECHNOLOGY AND THE MANAGER S JOB | MONITORING EMPLOYEES 381 WHAT
CHALLENGES DO MANAGERS FACE IN CONTROLLING THE WORKPLACE? 382 REVIEW
CHAPTER SUMMARY 386 * UNDERSTANDING THE CHAPTER 386 * ENDNOTES 387 YOUR
TURN TO BE A MANAGER 474
C H A P T ER 15 OPERATIONS M A N A G E M E NT 390 WHY IS OPERATIONS
MANAGEMENT IMPORTANT TO ORGANIZATIONS? 392 WHAT IS OPERATIONS
MANAGEMENT? 392
HOW DO SERVICE AND MANUFACTURING FIRMS DIFFER? 393 HOW DO BUSINESSES
IMPROVE PRODUCTIVITY? 393 FROM THE PAST TO THE PRESENT | W. E. DEMING
AND MANAGEMENT PRODUCTIVITY 394
WHAT ROLE DOES OPERATIONS MANAGEMENT PLAY IN A COMPANY S STRATEGY? 395
WHAT IS VALUE CHAIN MANAGEMENT AND WHY IS IT IMPORTANT? 395
WHAT IS VALUE CHAIN MANAGEMENT? 396 WHAT ARE THE GOALS OF VALUE CHAIN
MANAGEMENT? 397
RIGHT OR WRONG? 397 HOW DOES VALUE CHAIN MANAGEMENT BENEFIT
BUSINESSES? 397 HOW IS VALUE CHAIN MANAGEMENT DONE? 398 WHAT ARE THE
REQUIREMENTS FOR SUCCESSFUL VALUE CHAIN MANAGEMENT? 398
AND THE SURVEY SAYS ... 399 WHAT ARE THE OBSTACLES TO VALUE CHAIN
MANAGEMENT? 401 WHAT CONTEMPORARY ISSUES DO MANAGERS FACE IN
MANAGING OPERATIONS? 402 WHAT ROLE DOES TECHNOLOGY PLAY IN OPERATIONS
MANAGEMENT? 402 TECHNOLOGY AND THE MANAGER S JOB | WELCOME TO THE
FACTORY OF THE FUTURE! 403
HOW DO MANAGERS CONTROL QUALITY? 404 HOW ARE PROJECTS MANAGED? 406
REVIEW CHAPTER SUMMARY 4 LL * UNDERSTANDING THE CHAPTER 411 * ENDNOTES
412 YOUR TURN TO BE A MANAGER 479
ENTREPRENEURSHIP MODULE
MANAGING ENTREPRENEURIAL VENTURES 414
WHAT IS ENTREPRENEURSHIP? 414 WHO S STARTING ENTREPRENEURIAL VENTURES?
414 WHAT DO ENTREPRENEURS DO? 415 WHAT PLANNING DO ENTREPRENEURS NEED TO
DO? 415 WHAT ISSUES ARE INVOLVED IN ORGANIZING AN ENTREPRENEURIAL
VENTURE? 417 WHAT ISSUES DO ENTREPRENEURS FACE IN LEADING AN
ENTREPRENEURIAL VENTURE? 419 WHAT CONTROLLING ISSUES DO ENTREPRENEURS
FACE? 421
YOUR TURN TO BE A MANAGER 424
NAME/ORGANIZATION INDEX 483 GLINDEX 487
|
| any_adam_object | 1 |
| author | Robbins, Stephen P. 1943- DeCenzo, David A. 1955- Coulter, Mary |
| author_GND | (DE-588)124203973 (DE-588)124203981 |
| author_facet | Robbins, Stephen P. 1943- DeCenzo, David A. 1955- Coulter, Mary |
| author_role | aut aut aut |
| author_sort | Robbins, Stephen P. 1943- |
| author_variant | s p r sp spr d a d da dad m c mc |
| building | Verbundindex |
| bvnumber | BV039968362 |
| classification_rvk | QP 300 |
| classification_tum | WIR 540f |
| ctrlnum | (OCoLC)785854403 (DE-599)BVBBV039968362 |
| dewey-full | 658 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658 |
| dewey-search | 658 |
| dewey-sort | 3658 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 8. ed., global ed. |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01552nam a2200397 c 4500</leader><controlfield tag="001">BV039968362</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20120906 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">120319s2013 ad|| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780273766179</subfield><subfield code="9">978-0-273-76617-9</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0273766171</subfield><subfield code="9">0-273-76617-1</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)785854403</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV039968362</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-91</subfield><subfield code="a">DE-11</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658</subfield><subfield code="2">23</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 300</subfield><subfield code="0">(DE-625)141850:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">WIR 540f</subfield><subfield code="2">stub</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Robbins, Stephen P.</subfield><subfield code="d">1943-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)124203973</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Fundamentals of management</subfield><subfield code="b">essential concepts and applications</subfield><subfield code="c">Stephen P. Robbins ; David A. Decenzo ; Mary Coulter</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">8. ed., global ed.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Harlow [u.a.]</subfield><subfield code="b">Pearson</subfield><subfield code="c">2013</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">497 S.</subfield><subfield code="b">zahlr. Ill., graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)4151278-9</subfield><subfield code="a">Einführung</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">DeCenzo, David A.</subfield><subfield code="d">1955-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)124203981</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Coulter, Mary</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">SWB Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024825952&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-024825952</subfield></datafield></record></collection> |
| genre | (DE-588)4151278-9 Einführung gnd-content |
| genre_facet | Einführung |
| id | DE-604.BV039968362 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T00:15:12Z |
| institution | BVB |
| isbn | 9780273766179 0273766171 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-024825952 |
| oclc_num | 785854403 |
| open_access_boolean | |
| owner | DE-91 DE-BY-TUM DE-11 |
| owner_facet | DE-91 DE-BY-TUM DE-11 |
| physical | 497 S. zahlr. Ill., graph. Darst. |
| publishDate | 2013 |
| publishDateSearch | 2013 |
| publishDateSort | 2013 |
| publisher | Pearson |
| record_format | marc |
| spelling | Robbins, Stephen P. 1943- Verfasser (DE-588)124203973 aut Fundamentals of management essential concepts and applications Stephen P. Robbins ; David A. Decenzo ; Mary Coulter 8. ed., global ed. Harlow [u.a.] Pearson 2013 497 S. zahlr. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Management (DE-588)4037278-9 gnd rswk-swf (DE-588)4151278-9 Einführung gnd-content Management (DE-588)4037278-9 s DE-604 DeCenzo, David A. 1955- Verfasser (DE-588)124203981 aut Coulter, Mary Verfasser aut SWB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024825952&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Robbins, Stephen P. 1943- DeCenzo, David A. 1955- Coulter, Mary Fundamentals of management essential concepts and applications Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4151278-9 |
| title | Fundamentals of management essential concepts and applications |
| title_auth | Fundamentals of management essential concepts and applications |
| title_exact_search | Fundamentals of management essential concepts and applications |
| title_full | Fundamentals of management essential concepts and applications Stephen P. Robbins ; David A. Decenzo ; Mary Coulter |
| title_fullStr | Fundamentals of management essential concepts and applications Stephen P. Robbins ; David A. Decenzo ; Mary Coulter |
| title_full_unstemmed | Fundamentals of management essential concepts and applications Stephen P. Robbins ; David A. Decenzo ; Mary Coulter |
| title_short | Fundamentals of management |
| title_sort | fundamentals of management essential concepts and applications |
| title_sub | essential concepts and applications |
| topic | Management (DE-588)4037278-9 gnd |
| topic_facet | Management Einführung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024825952&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT robbinsstephenp fundamentalsofmanagementessentialconceptsandapplications AT decenzodavida fundamentalsofmanagementessentialconceptsandapplications AT coultermary fundamentalsofmanagementessentialconceptsandapplications |