Supply chain logistics management:
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
New York, NY
McGraw-Hill
2013
|
| Edition: | 4. ed., internat. ed. |
| Subjects: | |
| Online Access: | Ausführliche Beschreibung Publisher description Table of contents only Contributor biographical information Inhaltsverzeichnis |
| Item Description: | Includes bibliographical references and index |
| Physical Description: | XII, 484 S. graph. Darst. |
| ISBN: | 0071326219 0078024056 9780071326216 9780078024054 |
Staff View
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| adam_text | Titel: Supply chain logistics management
Autor: Bowersox, Donald J
Jahr: 2013
Contents
About the Authors iv
Preface v
PART ONE
SUPPLY CHAIN LOGISTICS
MANAGEMENT 1
Chapter 1
21st-century Supply Chains 2
The Supply Chain Revolution 4
Why Integration Creates Value 5
Generalized Supply Chain Model 6
Information System Functionality 7
Supply Chain Information System Modules 10
Enterprise Integration and Administration 11
Enterprise Supply Chain Operations 12
Enterprise Planning and Monitoring 13
Communication Technology 14
Consumer Connectivity 14
Integrative Management and Supply Chain
Processes 14
Collaboration 16
Enterprise Extension 17
Integrated Service Providers (ISPs) 17
Responsiveness 19
Anticipatory Business Model (Push) 19
Responsive Business Model (Pull) 20
Postponement 21
Barriers to Implementing Responsive Systems 23
Financial Sophistication 23
Cash-to-Cash Conversion 24
Dwell Time Minimization 24
Cash Spin 25
Globalization 25
Summary 26
Study Questions 27
Challenge Questions 27
Chapter 2
Logistics 28
The Logistics of Business Is Big and Important 29
The Logistical Value Proposition 30
Service Benefits 30
Cost Minimization 32
Logistics Value Generation 32
The Work of Logistics 33
Order Processing 33
Inventory 34
Transportation 35
Warehousing, Materials Handling, and Packaging 36
Facility Network Design 37
Logistical Operations 38
Inventory Flow 38
Information Flow 40
Logistical Integration Objectives 40
Responsiveness 41
Variance Reduction 41
Inventory Reduction 41
Shipment Consolidation 41
Quality 42
Life Cycle Support 42
Logistical Operating Arrangements 42
Echelon 43
Direct 43
Combined 44
Flexible Structure 45
Supply Chain Synchronization 47
Performance Cycle Structure 48
Performance Cycle Uncertainty 50
Summary 52
Study Questions 53
Challenge Questions 53
Chapter 3
Customer Relationship Management 54
Customer-Focused Marketing 55
Transactional versus Relationship Marketing
Supply Chain Service Outputs 57
Customer Service 59
Availability 59
Operational Performance 61
Service Reliability 62
The Perfect Order 63
Basic Service Platforms 64
56
Customer Satisfaction 64
Customer Expectations 65
A Model of Customer Satisfaction 65
Increasing Customer Expectations 68
Limitations of Customer Satisfaction 69
Customer Success 70
Achieving Customer Success 71
Value-Added Services 72
Developing Customer Relationship Strategy 73
Framework for Strategic Choice 73
Customer Relationship Management Technology 75
Summary 76
Study Questions 77
Challenge Questions 78
Chapter 4
Procurement
19
Procurement Objectives 80
Continuous Supply 80
Minimize Inventory Investment 80
Quality Improvement 81
Supplier Developm ent 81
Access Technology and Innovation 81
Lowest Total Cost of Ownership 81
Procurement Strategy 83
Insourcing versus Outsourcing 83
Alternative Procurement Strategies 84
Procurement Strategy Portfolio 87
Supplier Selection and Assessment 89
Supplier Audits 89
Supplier Development 90
Monitoring Performance 90
Supplier Certification 91
E-Commerce and Procurement 91
Logistical Interfaces with Procurement 92
Just-in-Time 93
Procurement of Logistics Services 93
Performance-Based Logistics 94
Summary 94
Study Questions 95
Challenge Questions 95
Chapter 5
Manufacturing
96
The Quality Imperative 97
Dimensions of Product Quality
Total Quality Management 99
Quality Standards 100
Manufacturing Perspectives 100
97
Brand Power 100
Volume 101
Variety 101
Constraints 102
Leadtime 103
Manufacturing Strategy 103
Basic Manufacturing Processes 104
Matching Manufacturing Strategy to Market
Requirements 106
Alternative Manufacturing Strategies 106
Total Cost of Manufacturing 108
Contemporary Manufacturing Developments 109
Mass Customization 109
Lean Systems 110
Flexible Manufacturing 111
Six Sigma 112
Requirements Planning 113
Design for Manufacture 113
Design for Logistics 114
Summary 114
Study Questions 115
Challenge Questions 115
Chapter 6
Integrated Operations Planning
116
Supply Chain Planning 117
Supply Chain Visibility 117
Simultaneous Resource Consideration 117
Resource Utilization 118
Supply Chain Planning Applications 118
Demand Planning 118
Production Planning 119
Logistics Planning 119
Inventory Deployment 120
Sales and Operations Planning 121
S OP Process 121
Making S OP Work 124
APS System Overview 126
APS System Components 127
Supply Chain Planning Benefits 129
Supply Chain Planning Considerations 130
Integrated Business Planning 131
Supply Chain Planning Summary 131
Collaborative Planning, Forecasting, and
Replenishment 132
Forecasting 133
Forecasting Requirements 134
Forecasting Components 135
Forecasting Process 137
Forecasting Techniques 139
Forecasting A ccuracy 143
Summary 145
Study Questions 145
Challenge Questions 146
PART TWO
SUPPLY CHAIN LOGISTICS
OPERATIONS 147
Chapter 7
Inventory
148
Inventory Functionality and Definitions 149
Inventory Functionality 149
Inventory Definitions 151
Inventory Carrying Cost 155
Capital 155
Taxes 155
Insurance 155
Obsolescence 146
Storage 156
Planning Inventory 156
When to Order 156
How Much to Order 157
Managing Uncertainty 162
Demand Uncertainty 162
Performance Cycle Uncertainty 166
Safety Stock with Combined Uncertainty 166
Estimating Fill Rate 168
Dependent Demand Replenishment 171
Inventory Management Policies 171
Inventory Control 172
Reactive Methods 174
Planning Methods 175
Collaborative Inventory Replenishment 180
Inventory Management Practices 181
Product/Market Classification 182
Segment Strategy Definition 183
Policies and Parameters 183
Summary 184
Study Questions 184
Challenge Questions 185
Chapter 8
Transportation
186
Transport Functionality and Participants 187
Functionality 187
Participants 188
From Regulation to a Free Market System 190
Transporation Modal Structure 191
Rail 193
Truck 194
Water 196
Pipeline 196
Air 197
Modal Comparative Characteristics and
Capabilities 198
Infrastructure in Crisis 198
Specialized Transportation Services 199
Package Services 199
Intermodal 201
Nonoperating Intermediaries 202
Transportation Economics and Pricing 203
Economy of Distance 203
Economy of Weight 203
Economy of Density 204
Other Pricing Factors 204
Costing Freight 205
Pricing Freight 206
Transportation Management 212
Operational Management 212
Consolidation 213
Negotiation 215
Control 215
Auditing and Claim Administration 216
Documentation 217
Bill of Lading 217
Freight Bill 219
Shipment Manifest 219
Product Pricing and Transportation 219
F.O.B. Pricing 219
Delivered Pricing 220
Pickup Allowances 221
Summary 221
Study Questions 222
Challenge Questions 222
Chapter 9
Warehousing 223
Strategic Warehousing 224
Economic Benefits 225
Service Benefits 230
Warehouse Operations 231
Handling 231
Storage 233
Warehouse Ownership Arrangements 235
Private 235
Public 236
Contract 236
Network Deployment 237
Warehouse Decisions 237
Site Selection 237
Design 238
Product-Mix Analysis 239
Expansion 239
Handling 239
Layout 240
Sizing 241
Warehouse Management Systems (WMS) 241
Yard Management Systems (YMS) 243
Accuracy and Audits 244
Security 244
Safety and Maintenance 245
Summary 246
Study Questions 246
Challenge Questions 247
Chapter 10
Packaging and Handling
248
Packaging Perspectives 248
Packaging for Handling Efficiency 251
Package Design 251
Unitization 252
Communication 254
Handling 255
Basic Handling Considerations 255
Mechanized Systems 256
Semiautomated Systems 257
Automated Systems 259
Information-Directed Systems 263
Special Handling Considerations 264
Summary 266
Study Questions 266
Challenge Questions 266
PART THREE
SUPPLY CHAIN LOGISTICS
DESIGN 269
Chapter 11
Global Supply Chains 270
Global Economies 270
Global Supply Chain Integration 271
Logistics in a Global Economy 272
Globalization Strategies 272
Managing the Global Supply Chain 276
Global Sourcing 280
Rationale for Low-Cost-Country Sourcing 280
Challenges for Low-Cost-Country Sourcing 281
Guidelines for Sourcing 282
Summary 283
Study Questions 283
Challenge Questions 283
Chapter 12
Network Design
285
Enterprise Facility Network 286
Spectrum of Location Decisions 287
Local Presence: An Obsolete Paradigm 287
Warehouse Requirements 288
Procurement Drivers 288
Manufacturing Drivers 289
Customer Relationship Drivers 290
Warehouse Justification 291
Systems Concept and Analysis 291
Total Cost Integration 292
Transportation Economics 292
Inventory Economics 295
Total Cost Network 300
Formulating Logistical Strategy 301
Cost Minimization 302
Threshold Service 302
Service Sensitivity Analysis 304
Establishing Strategy 306
Other Considerations in Logistics Network
Design 307
Summary 308
Study Questions 309
Challenge Questions 310
Chapter 13
Operations Analysis
311
Planning Methodology 311
Phase I: Problem Definition and Planning 312
Feasibility Assessment 312
Project Planning 318
Phase II: Data Collection and Analysis 320
Assumptions and Data Collection 320
Analysis 323
Phase III: Recommendations and
Implementation 325
Recommendations 325
Implementation 326
Supply Chain Operations Analysis Methods and
Techniques 327
Design Decisions 327
Design Logic 328
Inventory Decisions 334
Transportation Decisions 336
Freight Lane Analysis 338
Inventory Analysis 339
Summary 341
Study Questions 341
Challenge Questions 342
Determining Appropriate Metrics 3 74
Supply Chain Comprehensive Metrics 375
Benchmarking 377
Information Technology and Measurement 378
Financial Assessment 379
Cost-Revenue Analysis 3 79
Strategic Profit Model 383
Requirements for Financial Reporting 387
Summary 389
Study Questions 390
Challenge Questions 390
PART FOUR
SUPPLY CHAIN LOGISTICS
ADMINISTRATION 343
Chapter 16
Risk and Sustainability
391
Chapter 14
Collaboration
344
Logistical Organization 345
Functional Aggregation 345
A Shift in Emphasis from Function to Process
Development of Collaborative Relationships
Collaborative Relationships and Dependency
Developing Trust 353
Risk, Power, and Leadership 355
Supply Chain Collaborative Framework 356
Relationship Management 360
Initiating 360
Implementing 361
Maintaining 362
Terminating 363
Summary 364
Study Questions 364
Challenge Questions 365
Chapter 15
Performance Measurement 366
Measurement System Objectives 366
Operational Assessment 367
Functional Perspectives 368
Measuring Customer Relationships 3 72
347
351
352
Evolving Responsibilities of Supply Chain
Professionals 391
Processes and Resources 394
Product Complexity 394
Outsourcing 395
Risk and Security Management 395
Regulation 397
Financial and Taxation 397
Security 398
Sustainability 402
Environmental 403
Ethical 404
Educational 405
Economic 406
Supply Chain Sustainability Examples 407
Summary 414
Study Questions 415
Challenge Questions 415
Epilogue 417
Problems 419
Cases 431
Index 475
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| oclc_num | 794211568 |
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| owner | DE-522 DE-20 DE-11 DE-Aug4 DE-863 DE-BY-FWS DE-473 DE-BY-UBG DE-2070s DE-1049 DE-862 DE-BY-FWS DE-1050 DE-91 DE-BY-TUM DE-M347 DE-860 DE-898 DE-BY-UBR DE-523 |
| owner_facet | DE-522 DE-20 DE-11 DE-Aug4 DE-863 DE-BY-FWS DE-473 DE-BY-UBG DE-2070s DE-1049 DE-862 DE-BY-FWS DE-1050 DE-91 DE-BY-TUM DE-M347 DE-860 DE-898 DE-BY-UBR DE-523 |
| physical | XII, 484 S. graph. Darst. |
| publishDate | 2013 |
| publishDateSearch | 2013 |
| publishDateSort | 2013 |
| publisher | McGraw-Hill |
| record_format | marc |
| spellingShingle | Supply chain logistics management Business logistics Logistik (DE-588)4036210-3 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| subject_GND | (DE-588)4036210-3 (DE-588)4684051-5 (DE-588)4123623-3 |
| title | Supply chain logistics management |
| title_auth | Supply chain logistics management |
| title_exact_search | Supply chain logistics management |
| title_full | Supply chain logistics management Donald J. Bowersox ... |
| title_fullStr | Supply chain logistics management Donald J. Bowersox ... |
| title_full_unstemmed | Supply chain logistics management Donald J. Bowersox ... |
| title_short | Supply chain logistics management |
| title_sort | supply chain logistics management |
| topic | Business logistics Logistik (DE-588)4036210-3 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| topic_facet | Business logistics Logistik Supply Chain Management Lehrbuch |
| url | http://www.mheducation.co.uk/9780071326216-emea-supply-chain-logistics-management http://www.loc.gov/catdir/enhancements/fy1205/2011030996-d.html http://www.loc.gov/catdir/enhancements/fy1205/2011030996-t.html http://www.loc.gov/catdir/enhancements/fy1513/2011030996-b.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024820345&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT bowersoxdonaldj supplychainlogisticsmanagement |
Indexes
THWS Würzburg Zentralbibliothek Lesesaal
| Call Number: |
1000 QH 463 B786(4) |
|---|---|
| Copy 1 | ausleihbar Available Place a Hold |
THWS Schweinfurt Zentralbibliothek Lesesaal
| Call Number: |
2000 QP 530 B786(4) |
|---|---|
| Copy 1 | ausleihbar Available Place a Hold |
| Copy 2 | ausleihbar Available Place a Hold |
| Copy 3 | ausleihbar Available Place a Hold |
THWS Schweinfurt Zentralbibliothek Lehrbuchsammlung
| Call Number: |
2030 QP 530 B786(4) |
|---|---|
| Copy 1 | ausleihbar für Studierende und Hausangehörige Available Place a Hold |
| Copy 2 | ausleihbar für Studierende und Hausangehörige Available Place a Hold |
| Copy 3 | ausleihbar für Studierende und Hausangehörige Available Place a Hold |
| Copy 4 | ausleihbar für Studierende und Hausangehörige Available Place a Hold |
| Copy 5 | ausleihbar für Studierende und Hausangehörige Available Place a Hold |
| Copy 6 | ausleihbar für Studierende und Hausangehörige Available Place a Hold |
| Copy 7 | ausleihbar für Studierende und Hausangehörige Checked out – Due: 17.12.2025 Recall This |