Pfeifer, T. (2002). Quality Management: Strategies, Methods, Techniques (3rd, completely revised and enlarged edition.). Hanser Verlag. https://doi.org/10.3139/9783446224025.fm
Chicago-Zitierstil (17. Ausg.)Pfeifer, Tilo. Quality Management: Strategies, Methods, Techniques. 3rd, completely revised and enlarged edition. München: Hanser Verlag, 2002. https://doi.org/10.3139/9783446224025.fm.
MLA-Zitierstil (9. Ausg.)Pfeifer, Tilo. Quality Management: Strategies, Methods, Techniques. 3rd, completely revised and enlarged edition. Hanser Verlag, 2002. https://doi.org/10.3139/9783446224025.fm.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.