Organizational interoperability in e-government: lessons from 77 European good-practice cases
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| Main Authors: | , , |
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| Format: | Book |
| Language: | English |
| Published: |
Heidelberg [u.a.]
Springer
2011
|
| Series: | Computer Science
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| Subjects: | |
| Online Access: | Inhaltstext Inhaltsverzeichnis |
| Physical Description: | XIV, 185 S. graph. Darst. 235 mm x 155 mm |
| ISBN: | 3642225012 9783642225017 9783642225024 |
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Record in the Search Index
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IMAGE 1
CONTENTS
1 INTRODUCTION 1
1.1 HIGH EXPECTATIONS FOR E-GOVERNMENT 1
1.2 FRONT-OFFICE AND BACK-OFFICE PUBLIC SERVICES 2
1.3 THE IMPORTANCE OF G2G REORGANIZATION 2
1.4 THE RELEVANCE OF INTEROPERABILITY FOR E-GOVERNMENT PROGRESS 5 1.5
THE RELEVANCE OF INTEROPERABILITY BEYOND PUBLIC SERVICES 7 1.6
INTEROPERABILITY STRATEGIES OF THE EUROPEAN COMMISSION 8 1.7 THE NEED
FOR STANDARDIZATION AND THE ROLE OF INTEROPERABILITY
FRAMEWORKS 10
1.8 PROGRESS WITH EIF 2.0? 11
1.9 EXPLORING ORGANIZATIONAL INTEROPERABILITY AND GOVERNANCE BOTTOM-UP
13
1.10 OBJECTIVES OF THIS RESEARCH 14
1.11 OUTLINE OF THIS REPORT 14
2 INTEROPERABILITY IN GOVERNMENT 17
2.1 HISTORICAL BACKGROUND 17
2.1.1 THE EMERGING NEED FOR STANDARDS 18
2.1.2 THE OSI REFERENCE MODEL 19
2.2 DEFINITIONS 22
2.3 GOVERNANCE AND IT-GOVERNANCE 25
2.3.1 TWO CONTEXTS AND MEANINGS OF GOVERNANCE 25
2.3.2 ITGOVERNANCE 26
2.3.3 THE PUBLIC-PRIVATE-DISTINCTION 27
2.4 INTEGRATION, CENTRALIZATION AND STANDARDIZATION: TECHNICAL AND
ORGANIZATIONAL ISSUES 28
2.5 STAKEHOLDERS' INFORMATION NEEDS 29
3 REVIEW OF PROMINENT IFS AND THE NEED FOR RE-CONCEPTUALIZATION . 35
3.1 PURPOSE AND STRUCTURE OF IFS 36
BIBLIOGRAFISCHE INFORMATIONEN HTTP://D-NB.INFO/1013327284
DIGITALISIERT DURCH
IMAGE 2
CONTENTS
. 1 FORERUNNERS 36
.2 INTEROPERABILITY POLICY CONTEXT 37
.3 PURPOSE AND RELEVANCE OF EIF 2.0 38
.4 BUILDING BLOCKS AND KEY AREAS 39
.5 THE POLITICAL CONTROVERSY ABOUT OPENNESS 39
3.2 BUILDING BLOCKS OF EIF 2.0 43
3.3 ENTERPRISE ARCHITECTURES AND REFERENCE MODELS 46
3.3.1 BROADER REFERENCE MODELS 48
3.4 COMPARISONS OF NATIONAL INTEROPERABILITY FRAMEWORKS 49 3.4.1
POLITICAL CONTEXT 50
3.4.2 LEGALASPECTS 52
3.4.3 LAYERS OF INTEROPERABILITY 54
3.5 RELEVANCE AND FUZZINESS OF ORGANIZATIONAL INTEROPERABILITY 55 3.6
BASIC IDEA FOR RE-CONCEPTUALIZATION 58
3.6.1 THE FUNCTIONAL VIEW - "WHAT" HAS TO BE STANDARDIZED? . 62 3.6.2
IT GOVERNANCE (THE INSTITUTIONAL VIEW): "WHO" DEFINES STANDARDS? 63
3.6.3 THE IT-SERVICE VIEW: "HOW" IS INTEROPERABILITY IMPLEMENTED? 63
4 SELECTION AND CLASSIFICATION OF CASE STUDIES 65
4.1 CASE SELECTION 65
4.2 CASE DISTRIBUTION 67
4.2.1 DISTRIBUTION BY COUNTRY 68
4.2.2 DISTRIBUTION BY LEVEL OF GOVERNMENT 69
4.2.3 DISCLAIMER 69
4.3 CODING OF CASES 70
5 INTERDEPENDENCIES IN E-GOVERNMENT AND THEIR INTEROPERABILITY
REQUIREMENTS 71
5.1 HORIZONTAL AND VERTICAL INTEGRATION 71
5.2 DIFFERENT TYPES OF INTERDEPENDENCE 73
5.3 DIFFERENT TYPES OF INTEROPERABILITY REQUIREMENTS 74
5.3.1 MULTI-SERVICE EXCHANGE 74
5.3.2 MULTI-STAGE EXCHANGE 75
5.3.3 MULTI-AREA EXCHANGE 76
5.3.4 MULTI-FILE EXCHANGE 77
6 WANTS AND NEEDS WHEN PURSUING INTEROPERABILITY 79
6.1 INTEROPERABILITY REQUIREMENTS 81
6.2 LEVELS OF GOVERNMENT 83
6.3 SUMMARY 83
7 LAYERS OF INTEROPERABILITY 85
7.1 TECHNICAL, SYNTACTIC AND SEMANTIC INTEROPERABILITY 85
IMAGE 3
CONTENTS IX
7.1.1 TECHNICAL AND SYNTACTIC INTEROPERABILITY 86
7.1.2 SEMANTIC INTEROPERABILITY 89
7.2 ORGANIZATIONAL INTEROPERABILITY RE-DEFINED 91
7.3 CUMULATIVE STRUCTURE OF INTEROPERABILITY LAYERS 94
8 MODES OF IMPLEMENTATION OF INTEROPERABILITY 97
8.1 STANDARDIZATION FOR INTEROPERATION 99
8.2 CENTRALIZATION FOR INTEROPERATION 103
8.3 RELATIONSHIP BETWEEN STANDARDIZATION AND CENTRALIZATION 106 8.4
SUMMARY 106
9 IT GOVERNANCE OF COLLABORATION FOR INTEROPERABILITY 109 9.1 THE
PLANNING PHASE 112
9.1.1 INSTITUTIONAL SETTINGS 112
9.1.2 REPRESENTATION OF AGENCIES CONCERNED 116
9.2 LEGITIMACY AND AUTHORIZATION OF STANDARDS 118
9.3 OPERATION AND MAINTENANCE OF STANDARDS 122
10 STRATEGIC CHOICES FOR SETTING UP INTEROPERABLE E-GOVERNMENT SERVICES
127
10.1 INITIATION 128
10.2 CHOOSING AN IT GOVERNANCE MODEL 129
10.3 CHOOSING AN ORGANIZATIONAL MODEL 130
10.4 SELECTING AND DEFINING STANDARDS 131
10.5 ENACTING STANDARDS 132
10.6 IMPLEMENTATION AND SUPPORTING OF INTEROPERATION 132 10.7 EVALUATION
AND CHANGE MANAGEMENT 133
11 INTEROPERABILITY BEYOND INTEROPERATION 135
11.1 INTEROPERABILITY AS CAPABILITY AND GENERIC COMPONENTS 1 36
12 CONCLUSIONS AND OUTLOOK 143
ANNEX 1: LIST OF 77 GOOD-PRACTICE CASES 147
ANNEX 2: SUMMARIES OF GOOD-PRACTICE CASES 151
ANNEX 3.1: RANKING OF CASES ACCORDING TO NUMBER OF LAYERS COVERED 173
ANNEX 3.2: CUMULATIVE STRUCTURE FOR STANDARDIZATION ITEMS 177
REFERENCES 179
AUTHORS 185 |
| any_adam_object | 1 |
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| dewey-ones | 351 - Public administration |
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| dewey-tens | 350 - Public administration and military science |
| discipline | Informatik Wirtschaftswissenschaften |
| format | Book |
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| isbn | 3642225012 9783642225017 9783642225024 |
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| spelling | Kubicek, Herbert 1946- Verfasser (DE-588)120930072 aut Organizational interoperability in e-government lessons from 77 European good-practice cases Herbert Kubicek ; Ralf Cimander ; Hans Jochen Scholl Heidelberg [u.a.] Springer 2011 XIV, 185 S. graph. Darst. 235 mm x 155 mm txt rdacontent n rdamedia nc rdacarrier Computer Science Interoperabilität (DE-588)4760029-9 gnd rswk-swf E-Government (DE-588)4728387-7 gnd rswk-swf Europa (DE-588)4015701-5 gnd rswk-swf Europa (DE-588)4015701-5 g E-Government (DE-588)4728387-7 s Interoperabilität (DE-588)4760029-9 s DE-604 Cimander, Ralf Verfasser aut Scholl, Hans Jochen Verfasser aut text/html http://deposit.dnb.de/cgi-bin/dokserv?id=3850558&prov=M&dok_var=1&dok_ext=htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024585423&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Kubicek, Herbert 1946- Cimander, Ralf Scholl, Hans Jochen Organizational interoperability in e-government lessons from 77 European good-practice cases Interoperabilität (DE-588)4760029-9 gnd E-Government (DE-588)4728387-7 gnd |
| subject_GND | (DE-588)4760029-9 (DE-588)4728387-7 (DE-588)4015701-5 |
| title | Organizational interoperability in e-government lessons from 77 European good-practice cases |
| title_auth | Organizational interoperability in e-government lessons from 77 European good-practice cases |
| title_exact_search | Organizational interoperability in e-government lessons from 77 European good-practice cases |
| title_full | Organizational interoperability in e-government lessons from 77 European good-practice cases Herbert Kubicek ; Ralf Cimander ; Hans Jochen Scholl |
| title_fullStr | Organizational interoperability in e-government lessons from 77 European good-practice cases Herbert Kubicek ; Ralf Cimander ; Hans Jochen Scholl |
| title_full_unstemmed | Organizational interoperability in e-government lessons from 77 European good-practice cases Herbert Kubicek ; Ralf Cimander ; Hans Jochen Scholl |
| title_short | Organizational interoperability in e-government |
| title_sort | organizational interoperability in e government lessons from 77 european good practice cases |
| title_sub | lessons from 77 European good-practice cases |
| topic | Interoperabilität (DE-588)4760029-9 gnd E-Government (DE-588)4728387-7 gnd |
| topic_facet | Interoperabilität E-Government Europa |
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