APA (7th ed.) Citation

Kouzes, J. M. (2011). Credibility: How leaders gain and lose it, why people demand it (2nd ed.). Jossey-Bass.

Chicago Style (17th ed.) Citation

Kouzes, James M. Credibility: How Leaders Gain and Lose It, Why People Demand It. 2nd ed. San Francisco: Jossey-Bass, 2011.

MLA (9th ed.) Citation

Kouzes, James M. Credibility: How Leaders Gain and Lose It, Why People Demand It. 2nd ed. Jossey-Bass, 2011.