APA (7th ed.) Citation

Hill, A. V. (2012). The encyclopedia of operations management: A field manual and glossary of operations management terms and concepts. FT Press.

Chicago Style (17th ed.) Citation

Hill, Arthur V. The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts. Upper Saddle River, NJ: FT Press, 2012.

MLA (9th ed.) Citation

Hill, Arthur V. The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts. FT Press, 2012.