Hill, A. V. (2012). The encyclopedia of operations management: A field manual and glossary of operations management terms and concepts. FT Press.
Chicago-Zitierstil (17. Ausg.)Hill, Arthur V. The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts. Upper Saddle River, NJ: FT Press, 2012.
MLA-Zitierstil (9. Ausg.)Hill, Arthur V. The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts. FT Press, 2012.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.