Voice of the customer: capture and analysis
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York [u.a.]
McGraw-Hill
2008
|
| Series: | Six sigma operational methods series
|
| Subjects: | |
| Online Access: | Table of contents only |
| Physical Description: | XI, 416 S. Ill., graph. Darst. 24 cm |
| ISBN: | 0071465448 9780071465441 |
Staff View
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Record in the Search Index
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| author | Yang, Kai |
| author_GND | (DE-588)137356285 |
| author_facet | Yang, Kai |
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| discipline | Wirtschaftswissenschaften |
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| id | DE-604.BV039714587 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T00:09:33Z |
| institution | BVB |
| isbn | 0071465448 9780071465441 |
| language | English |
| lccn | 2007047794 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-024562822 |
| oclc_num | 836732524 |
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| owner | DE-2070s |
| owner_facet | DE-2070s |
| physical | XI, 416 S. Ill., graph. Darst. 24 cm |
| publishDate | 2008 |
| publishDateSearch | 2008 |
| publishDateSort | 2008 |
| publisher | McGraw-Hill |
| record_format | marc |
| series2 | Six sigma operational methods series |
| spelling | Yang, Kai Verfasser (DE-588)137356285 aut Voice of the customer capture and analysis Kai Yang New York [u.a.] McGraw-Hill 2008 XI, 416 S. Ill., graph. Darst. 24 cm txt rdacontent n rdamedia nc rdacarrier Six sigma operational methods series Quality control Statistical methods Production management Statistical methods Six sigma (Quality control standard) http://www.loc.gov/catdir/toc/ecip085/2007047794.html Table of contents only |
| spellingShingle | Yang, Kai Voice of the customer capture and analysis Quality control Statistical methods Production management Statistical methods Six sigma (Quality control standard) |
| title | Voice of the customer capture and analysis |
| title_auth | Voice of the customer capture and analysis |
| title_exact_search | Voice of the customer capture and analysis |
| title_full | Voice of the customer capture and analysis Kai Yang |
| title_fullStr | Voice of the customer capture and analysis Kai Yang |
| title_full_unstemmed | Voice of the customer capture and analysis Kai Yang |
| title_short | Voice of the customer |
| title_sort | voice of the customer capture and analysis |
| title_sub | capture and analysis |
| topic | Quality control Statistical methods Production management Statistical methods Six sigma (Quality control standard) |
| topic_facet | Quality control Statistical methods Production management Statistical methods Six sigma (Quality control standard) |
| url | http://www.loc.gov/catdir/toc/ecip085/2007047794.html |
| work_keys_str_mv | AT yangkai voiceofthecustomercaptureandanalysis |