Intercultural communication: a contextual approach
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Los Angeles [u.a.]
SAGE
2012
|
| Ausgabe: | 5. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | getr. Zählung Ill., graph. Darst. |
| ISBN: | 9781412976893 |
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Datensatz im Suchindex
| _version_ | 1804148563224035328 |
|---|---|
| adam_text | Titel: Intercultural communication
Autor: Neuliep, James W.
Jahr: 2012
Detailed Contents
Preface xiii
J. The Necessity of Intercultural Communication 1
The Need for Intercultural Communication 4
Benefits of Intercultural Communication 6
Diversity in the United States 8
Human Communication 9
The Nature of Human Communication 10
Human Communication Apprehension 15
The Nature of Culture 18
Microcultural Groups 22
The Study of Intercultural Communication 22
A Contextual Model of Intercultural Communication 24
Fundamental Assumptions About Intercultural Communication 32
The Ethics of Intercultural Communication 36
Chapter Summary • Discussion Questions • Key Terms • References 41
£ The Cultural Context 45
Individualism-Collectivism 48
Individualism 48
Collectivism 49
Individualism Versus Collectivism? 50
So, Who s an Individualist and Who s a Collectivist? 51
An Intercultural Conversation: Individualistic and Collectivistic Cultures 52
Patterns of Individualism and
Collectivism Across the United States 54
Communication Consequences of Individualism-Collectivism 55
Measuring Individualism-Collectivism 56
Vertical and Horizontal Individualism and Collectivism 56
The Pancultural Self 60
High- and Low-Context Communication 61
Characteristics of High- and Low-Context Cultures 62
Communication Consequences of
Low- and High-Context Cultural Orientations 64
An Intercultural Conversation: High- and Low-Context Cultures 64
Assessing High- and Low-Context Communication 65
Value Orientations 67
Schwartz s Universal Values 71
Kluckhohn and Strodtbeck s Value Orientations 71
Power Distance 76
Measuring Power Distance 79
Communication and Power Distance 80
An Intercultural Conversation: Large and Small Power Distance Cultures 83
Uncertainty Avoidance 83
A Theory of Uncertainty Orientation 84
An Intercultural Conversation: Weak and Strong Uncertainty Avoidance 86
Chapter Summary • Discussion Questions • Key Terms • References 87
t The Microcultural Context 93
Microcultural Group Status 95
Muted Microcultural Groups 97
Microcultures in the United States 99
Hispanics/Latinos 100
African Americans 105
The Amish 109
The Hmong 114
Arab Americans 118
Lesbian, Gay, Bisexual, and Transgendered Microcultural Groups 121
Chapter Summary • Discussion Questions • Key Terms • References 125
r The Environmental Context 131
Environments and Information Load 133
Culture and the Natural Environment 135
Worldviews of the Natural Environment 136
Culture and Natural Disasters 137
Natural Disasters as Cultural and Social Events 138
The Built Environment 139
Cross-Cultural Comparisons of Housing 141
Japanese Housing 142
American Navajo Housing 144
Marakwet Housing 146
Privacy 148
Assessing Dimensions of Privacy 150
Perceptions of Privacy in the United States 151
Cross-Cultural Variations on Privacy 153
Online Privacy Across Cultures 155
Monochronic Versus Polychronic Time Orientation 156
Consequences of Monochronic and Polychronic Orientations 158
An Intercultural Conversation: Monochronic and Polychronic Cultures 159
Chapter Summary • Discussion Questions • Key Terms • References 162
The Perceptual Context 167
Culture and Cognition 170
The Geography of Thought 170
A Model of Human Information Processing 172
Cross-Cultural Differences in Sensation and Perception 174
Cross-Cultural Differences in Memory and Retrieval 179
Categorization and Mental Economy 181
Stereotyping 182
Racial and Ethnic Stereotypes 184
American Stereotypes 185
Stereotype Content Model 188
Why Stereotype? 191
Stereotypes and Expectations 193
An Intercultural Conversation: Stereotyping 194
Ethnocentrism 195
A Contemporary Conceptualization of Ethnocentrism 196
Ethnocentrism, Intercultural Communication, and Interpersonal Perception 196
Ethnocentrism and Communication in the Workplace 197
Ethnocentrism and Racism 198
Chapter Summary • Discussion Questions • Key Terms • References 199
) The Sociorelational Context 205
Dimensions of Group Variability 207
Membership and Nonmembership Groups 207
In-Groups and Out-Groups 208
Reference Groups 209
Role Relationships 210
An Intercultural Conversation: Student/Teacher Role Positions 213
Role Differentiation and Stratification 213
An Intercultural Conversation: Cross-Cultural Role Positions 216
Family Groups 217
Sex and Gender Groups 219
Gender Stereotypes 221
Sex and Gender Roles Across Cultures 223
Morocco 223
Japan 224
India 225
Saudi Arabia 226
Egypt 226
China 228
Mexico 229
Chapter Summary • Discussion Questions • Key Terms • References 230
8
The Verbal Code: Human Language 235
The Relationship Between Language and Culture 237
Sapir-Whorf Hypothesis 237
The Structure of Human Language 238
Sounds and Symbols 239
Syntax and Universal Grammar 240
Universals of Language 244
Generative Grammar 245
Elaborated and Restricted Codes 247
Cross-Cultural Communication Styles 248
Direct and Indirect Styles 249
An Intercultural Conversation: Direct and Indirect Speaking 250
Elaborate, Exacting, and Succinct Styles 251
Personal and Contextual Styles 252
An Intercultural Conversation: Personal and Contextual Speaking 253
Instrumental and Affective Styles 254
An Intercultural Conversation:
Instrumental and Affective Speaking 256
Language and Ethnic Identity 257
Do You Speak American? 259
Chapter Summary • Discussion Questions • Key Terms • References 263
The Nonverbal Code 267
Definitions of Nonverbal Communication 269
The Relationship Between Verbal and Nonverbal Codes 270
Formal Versus Informal Code Systems 271
Channels of Nonverbal Communication 272
Kinesics 272
Paralanguage 283
Proxemics 287
Haptics 288
Olfactics 290
Physical Appearance and Dress 296
Chronemics 297
Nonverbal Communication and Dimensions of Cultural Variability 298
Individualism-Collectivism 299
Power Distance 299
High and Low Context 300
Nonverbal Expectancy Violations Theory 300
Cultural Contexts and Nonverbal Expectancies 303
An Intercultural Conversation: Violation of Nonverbal Expectancies 304
Chapter Summary • Discussion Questions • Key Terms • References 305
9 Developing Intercultural Relationships 311
Communication and Uncertainty 313
Anxiety Uncertainty Management Theory of Effective Communication 316
Uncertainty Reduction and Intercultural Communication Apprehension 320
An Intercultural Conversation: Uncertainty Reduction and Sociocommunicative Style 322
Assessing Sociocommunicative Orientation/Style 324
Empathy and Similarity in Relationship Development 324
Empathy 324
Similarity 327
Perceptions of Relational Intimacy Across Cultures 329
Eastern and Western Cultures and Relationships 329
Intercultural and Interracial Relationships and Marriage 332
Intercultural Relational Maintenance 334
The Internet as Relational Maintenance 337
Mate Selection and Desirability Across Cultures 338
Arranged Marriages 344
Marital Dissolution and Divorce Across Cultures 345
Chapter Summary • Discussion Questions • Key Terms • References 347
10
Intercultural Conflict 351
Definition of Intercultural Conflict 352
A Model of Intercultural Conflict 353
An Intercultural Conversation: Kim s Model of Intercultural Conflict 355
The Concept of Face, Facework, and Communication Conflict Styles 357
Face 357
Facework 357
Conflict Communication Styles 360
An Intercultural Conversation: Dominating and Third-Party Conflict Styles 361
The Intercultural Conflict Style Inventory 362
A Culture-Based Situational Model of Conflict 364
Individualistic and Collectivistic Approaches to Conflict 366
Conflict Resolution in High- Versus Low-Context Cultures 368
Chapter Summary • Discussion Questions • Key Terms • References 370
11
Intercultural Communication in Organizations 373
Intercultural Management 375
The Cultural Context 377
An Intercultural Conversation: Clashing Cultural Concepts on the Job 378
The Environmental Context 380
The Perceptual Context 381
The Sociorelational Context 381
Verbal and Nonverbal Codes 382
An Intercultural Conversation: Misinterpretation of Common U.S. Phrases 383
Intercultural Relations 385
Japanese Management Practices 386
German Management Practices 391
Mexican Management Practices 394
Chinese Management Practices 396
Commerce in the Middle East 398
An Intercultural Conversation: Business Communication in the Middle East 400
Chapter Summary • Discussion Questions • Key Terms • References 402
12
Acculturation, Culture Shock, and Intercultural Competence 405
Acculturation 406
Acculturative Stress 407
A Model of Acculturation 408
Modes of Acculturation 410
Acculturation in the United States 411
Culture Shock 417
W-Curve Models of Reentry Culture Shock 422
Strategies for Managing Culture Shock 422
Intercultural Communication Competence 424
A Model of Intercultural Competence 425
The Knowledge Component 426
The Affective Component 427
The Psychomotor Component 429
Situational Features 430
An Integrated Model and Measure of Intercultural Communication Competence 431
Chapter Summary • Discussion Questions • Key Terms • References 433
Glossary G-l
Photo Credits P-l
Name Index NI-1
Subject Index SI-1
About the Author A-l
|
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| discipline | Soziologie Wirtschaftswissenschaften |
| edition | 5. ed. |
| format | Book |
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| title | Intercultural communication a contextual approach |
| title_auth | Intercultural communication a contextual approach |
| title_exact_search | Intercultural communication a contextual approach |
| title_full | Intercultural communication a contextual approach James W. Neuliep |
| title_fullStr | Intercultural communication a contextual approach James W. Neuliep |
| title_full_unstemmed | Intercultural communication a contextual approach James W. Neuliep |
| title_short | Intercultural communication |
| title_sort | intercultural communication a contextual approach |
| title_sub | a contextual approach |
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