Fundamentals of business information systems:
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Andover, Hampshire, U.K.
Cengage Learning EMEA
2012
|
| Ausgabe: | 2. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXIII, 406 S. Ill., graph. Darst. |
| ISBN: | 9781408044216 |
Internformat
MARC
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| 100 | 1 | |a Stair, Ralph M. |d 1945- |e Verfasser |0 (DE-588)136669581 |4 aut | |
| 245 | 1 | 0 | |a Fundamentals of business information systems |c Ralph Stair, George Reynolds and Thomas Chesney |
| 250 | |a 2. ed. | ||
| 264 | 1 | |a Andover, Hampshire, U.K. |b Cengage Learning EMEA |c 2012 | |
| 300 | |a XXIII, 406 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Datenverarbeitung | |
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Business |x Data processing | |
| 650 | 4 | |a Management information systems | |
| 650 | 0 | 7 | |a Betriebliches Informationssystem |0 (DE-588)4069386-7 |2 gnd |9 rswk-swf |
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| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Reynolds, George Walter |d 1944- |e Verfasser |0 (DE-588)136286410 |4 aut | |
| 700 | 1 | |a Chesney, Thomas |e Verfasser |0 (DE-588)136669735 |4 aut | |
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-024532200 | ||
Datensatz im Suchindex
| _version_ | 1804148548824989696 |
|---|---|
| adam_text | Titel: Fundamentals of business information systems
Autor: Stair, Ralph M
Jahr: 2012
Contents
Preface xiii Decision Support Systems 17
Changes to this Edition xiv Knowledge Management, Artificial Intelligence,
Structure of the Text xv Expert Systems and Virtual Reality 19
About the Authors xvii 1 3 Systems Development 21
Digital Learning Resources xviii Sysfems Investigation and Analysis 22
Walk-through Tour xxi Systems Design, Implementation, and
Maintenance and Review 22
1.4 Organisations and Information Systems 22
Organisational Change 24
Ethical and Societal Issues: Who Is Interested
in Your Social Network Updates? 25
User Satisfaction and Technology
Acceptance 26
Competitive Advantage 27
1.5 Evaluating IS 30
1 An Introduction to Information Productivity 30
Overview
Systems in Organisations 4
Return on Investment and the Value of
Information Systems 31
Principles 4 Earnings Growth 31
Learning Objectives 4 Market Share 31
Why Learn About Information Systems Customer Awareness and Satisfaction 31
in Organisations? 5 Total Cost of Ownership 31
1.1 What is an Information System? 5 Risk 31
What is a System? 5 1.6 Careers in Information Systems 32
What is Information? 7 Operations 33
What is an Information System? 7 Systems Development 33
The Characteristics of Valuable Support 33
Information 8 Information Service Units 34
Manual and Computerised Information Typical IS Titles and Functions 34
Systems 9 1.7 Gbbal Challenges in information
1.2 Business Information Systems 13 Systems 35
Information Systems at Work: Summary 37
SwiftRiver Helps Users Manage Review Questions 39
Data 14 Discussion Questions 39
Electronic and Mobile Commerce 15 Web Exercises 39
Enterprise Systems: Transaction Processing Case One: Cybernest Reduces Energy Used to
Systems 16 Store Data in South Africa 40
Information and Decision Support Case Two: Aldra Manages Workflow to Support
Systems 17 Customisation 41
Management Information Systems 17 Notes 42
2 Technology
Global Software Support 93
Summary 94
Review Questions 97
Personal Application Software 84
Mobile Application Software 88
Workgroup Application Software 88
Enterprise Application Software 90
Application Software for Information, Decision
Support and Specialised Purposes 91
2.11 Programming Languages 91
2 Hardware and Software 46 2.12 Software Issues and Trends 92
Principles 46 Software Bugs 92
Learning Objectives 46 Copyrights and Ucences 93
Why Learn About Hardware and Software? 47 ^oflwarf uP3rades 93
2.1 Computer Systems: Integrating the Power
of Technology 47
2.2 Hardware Components 48 Discussion Questions 97
2.3 Processing and Memory Devices: Power, Web Exercises 97
Speed and Capacity 49 Case One: Electronics Manufacturers Face the
Processing Characteristics and Functions 49 Global E-Waste Problem 98
Memory Characteristics and Functions 49 Case Two: Open Source in South Africa 99
Multiprocessing 50 Notes 100
2.4 Secondary Storage and Input and Output 3 Organising Data and Information 104
Devices 52
Access Methods 52 Principles 104
Secondary Storage Devices 53 Learning Objectives 104
Input Devices 56 Why Learn About Organising Data and
Output Devices 59 Information? 105
2.5 Computer System Types 62 3.1 Data Management and Data Modelling 105
Portable Computers 62 Relationships Between Tables 107
Nonportable Single-User Computers 64 Designing Relational Databases 108
Multiple-User Computer Systems 66 3.2 Database Management Systems 112
2.6 Green Computing 67 Creating and Modifying the Database 112
Ethical and Societal Issues: Video Game Storing and Retrieving Data 113
Retailer Owns Customers Souls 68 Manipulating Data and Generating Reports 114
2.7 Overview of Software 69 Database Administration 116
Supporting Individual, Group and Selectin3 a Database Management
Organisational Goals 70 System 117
Installing and Removing New Software 71 Using Databases with Other Software 118
2.8 Systems Software 71 3-3 Database Applications 118
Operating Systems 71 Unkin9 Databases to the Internet 118
Current Operating Systems 74 Data Warehouses and Data Centres 119
Workgroup Operating Systems 77 Etnical and Societal lssues: Google HaS
Information Systems at Work: Blended to Navigate More than the World S
Platforms at Linkedln 78 Streets 120
Enterprise Operating Systems 79 IS at Work: The Database that DriveS the
Operating Systems for Small Computers Austrian Turnpike 122
Embedded Computers and Special- Distributed Databases 123
Purpose Devices 79 Online Analytical Processing (OLAP) 124
Visual, Audio, and Other Database Systems 125
2.9 Utility Programs 81 Object-Oriented and Object-Relational
2.10 Application Software 81 Database Management Systems 126
Types and Functions of Application Software 82 Summary 126
Review Questions 128 Review Questions 182
Discussion Questions 128 Discussion Questions 182
Web Exercises 128 Web Exercises 183
Case One: Mega Data Centres and Their Case 0ne; Processing Petabytes at CERN and
Environmental Impact 129 Around the World 183
Case Two: Handwriting Recognition with Nearest Case Two: Barriers to Enterprise 2.0 184
Neighbour 130 Notes 186
Notes 131
4 Telecommunications, the Internet,
Intranets and Extranets 134
Business
3 Information
Systems
5 Operational Systems 190
Learning Objectives 190
Why Learn About Operational Systems? 191
Principles 134
Learning Objectives 134
Why Learn About Telecommunications and
Networks? 135
4.1 An Overview of Telecommunications 135
Channel Bandwidth 136
Communications Media 136
Telecommunications Hardware 141 Principles 190
4.2 Networks and Distributed
Processing 143
Network Types 143 5 1 Introduction 191
Distributed Processing 145 5.2 Enterprise Resource Planning 192
Client/Server Systems 145 Advantages of ERP 192
Telecommunications Software 146 Disadvantages of ERP Systems 193
4.3 Use and Functioning of the ERP for Smal1 and Medium-Size Enterprises
Internet 146 (SMEs) 195
How the Internet Works 148 5.3 Transaction Processing Systems 195
Cloud Computing 152 Traditional Transaction Processing Methods
Ethical and Societal Issues: Danger in the and Objectives 196
Cloud 153 Transaction Processing Activities 199
4.4 The World Wide Web 155 Information Systems at Work: Mobile Wallets
How the Web Works 155 the World 0ver 201
Web Programming Languages 159 5.4 Traditional Transaction Processing
Web Services 159 Applications 202
Developing Web Content 159 Order Processing Systems 203
4.5 Internet and Web Applications 160 Purchasing Systems 205
Online Information Sources 160 Accounting Systems 205
Search Engines and Web Research 163 Transaction Processing Systems for
Web Portals 165 Small and Medium-Size Enterprises
Communication and Collaboration 166 (SMEs) 205
Web 2.0 and the Social Web 169 5.5 Electronic and Mobile Commerce 207
Rich Internet Applications 170 Electronic Commerce 207
Blogging and Podcasting 170 Mobile Commerce 209
Online Media and Entertainment 171 Ethical and Societal Issues: Google Pulls Out
Shopping Online 175 of China 210
Travel, Geolocation and Navigation 176 56 Electronic and Mobile Commerce
Information Systems at Work: Selling Real Applications 211
Estate with Google Maps 177 Retaij and wholesale 211
4.6 Intranets and Extranets 178 Manufacturing 212
Summary 178 Marketing 213
Investment and Finance 214 6.3 Functional MIS 240
Auctions 214 Financial Management Information Systems 240
Price Comparison 215 Manufacturing Management Information
Anywhere, Anytime Applications of Mobile Systems 242
Commerce 215 Marketing Management Information
Advantages of Electronic and Mobile Systems 245
Commerce 215 Human Resource Management Information
Production and Supply Chain Management Systems 248
Systems 216 Geographic Information Systems 250
5.7 Customer Relationship Management 217 6.4 Decision Support Systems 250
5.8 Financial and Managerial Accounting Capabilities of a Decision Support
Systems 219 System 250
A Comparison of DSS and MIS 252
5.9 Data Mining and Business Components of a Decision Support
Intelligence 219
Sysfem 252
5.10 International Issues Associated with Information Systems at Work: Southwest
Operational Systems 221 Airlines App|ies MIS to Customer
Different Languages and Cultures 222 Service 254
Disparities in Information System
Infrastructure 222
Varying Laws and Customs Rules 222
Multiple Currencies 222
Summary 223 query trends provide the basis for an
Review Questions 224
6.5 Group Support Systems 256
Characteristics of a GSS that Enhance
Decision Making 256
Ethical and Societal Issues: Can search
accurate, reliable model of real-world
phenomena? 257
GSS Software 259
Discussion Questions 224
Web Exercises 225
Case One: Nike Empowers Customers with
Online Customisation 225 6-6 Executive Support Systems 261
Case Two: Dubai Bank Improves Customer Capabilities of Executive Support
Satisfaction with CRM 226 Systems 262
Notes 227 Summary 263
Review Questions 264
Management Information and Discussion Questions 265
Decision Support Systems 230 Web Exercises 265
Case One: Amenities Inc. Gets a Grip on
Principles 230 Pachinko Information 265
Learning Objectives 230 Case Two; V-Commerce and Micro-Business
Why Learn About Management Information Entrepreneurs 266
Systems and Decision Support INOteS 268
Systems? 231
6.1 Decision Making and Problem Solving 231 7 Knowledge Management
Programmed versus Non-Programmed and Specialised Information
Decisions 232 Systems 272
Optimisation, Satisficing, and Heuristic Principles 272
Approaches 233 Leaming 0bjectives 272
Sense and Respond 234 Why Leam About Know|edge Management and
6.2 An Overview of Management Information Specialised Information Systems? 273
Systems 234 7A Know|edge Management Systems 273
Inputs to a Management Information Overview of Knowledge Management
SYstem 235 Sysfems 273
Outputs of a Management Information Obtaining, Storing, Sharing and Using
System 236 Knowledge 274
Technology to Support Knowledge Information Systems at Work: Hess
Management 275 Information Systems Take the Long View 316
7.2 Artificial Intelligence 277 Prototyping 318
The Nature of Intelligence 278 ^pid Application Development, Agile
The Difference Between Natural and Artificial Development and Other Systems
Intelligence 280 Development Approaches 318
The Major Branches of Artificial Outsourcing and On-Demand Computing 320
Intelligence 280 8.3 Factors Affecting Systems Development
Social Networking IS at Work: Organisations Success 322
Gain Valuable Intelligence from Social Degree of Change 322
Networking Sites 281 The Importance of Planning 323
Ethical and Societal Issues: Knowledge Use of Project Management Tools 324
Sharing Website Takes Whistleblowing Use of Computer-Aided Software Engineering
to a New Level 288 (CASE) Tools 325
7.3 Expert Systems 290 Object-Oriented Systems Development 326
When to Use Expert Systems 291 8.4 Systems Investigation 327
Components of Expert Systems 291 Initiating Systems Investigation 327
7.4 Virtual Reality 297 Feasibility Analysis 327
Interface Devices 298 Object-Oriented Systems Investigation 328
Forms of Virtual Reality 299 The Systems Investigation Report 329
Virtual Reality Applications 300 8.5 Systems Analysis 329
Summary 302 Data Collection 329
Review Questions 304 Data Analysis 331
Discussion Questions 304 Requirements Analysis 333
Web Exercises 305 Object-Oriented Systems Analysis 334
Case One: Manchester Police Turn to Twitter 305 The Systems Analysis Report 335
Case Two: MITRE Taps the Brain Trust of Top 8 6 Systems Design 335
US Experts 306 Logical and Physical Design 336
Notes 306 Object-Oriented Design 336
8.7 Environmental Design Considerations 338
Generating Systems Design
Alternatives 339
The Design Report 340
8.8 Systems Implementation 341
Acquiring Hardware from an IS
Vendor 341
Acquiring Software: Make or Buy? 342
Acquiring Database and Telecommunications
Systems 342
Principles 310 Ethical and Societal Issues: Medical Centre
Learning Objectives 310 Moves Patient Records to Cloud 343
Why Learn About Systems Development? 311 User Preparation 344
8.1 An Overview of Systems Development 311 IS Personnel: Hiring and Training 345
Participants in Systems Development 311 site Preparation 345
Individual Systems Developers and Users 312 Data Preparation 345
Information Systems Planning and Aligning Installation 345
Corporate and IS Goals 315 Testing 345
8.2 Systems Development Life Cycles 315
The Traditional Systems Development Ufe
4 Systems Development
8 Systems Development 310
Start-Up 346
User Acceptance 347
Cycle 315 8-9 Systems Operation and Maintenance 347
8.10 Systems Review 348 9.3 Preventing Computer-Related Crime 372
System Performance Measurement 348 Crime Prevention by the State 373
Summary 349 Crime Prevention by Organisations 373
Review Questions 351 Crime Prevention by Individuals 375
Discussion Questions 352 Using Managed Security Service Providers
Case One: LEGO Builds Information Systems (MSSPs) 376
from Modular Blocks 352 Preventing Crime on the Internet 376
Case Two: Russian Sporting Goods Chain 9 4 prjvacy 376
Scales Up Budgeting System 354 Prjvacy and the Government 376
Notes 355 Privacy at Work 377
Email Privacy 377
Privacy and the Internet 377
Fairness in Information Use 378
Individual Efforts to Protect Privacy 380
9.5 The Work Environment 380
Health Concerns 380
Avoiding Health and Environmental
Problems 381
Ethical and Societal Issues: Is the Internet
Eating Our Brains? 382
9.6 Ethical Issues in Information Systems 383
Summary 384
Principles 360 Review Questions 386
Learning Objectives 360 Discussion Questions 386
Why Learn About Security, Privacy and Ethical Web Exercises 386
Issues in Information Systems? 361 Case One: Data Theft: An Ongoing
9.1 Computer Waste and Mistakes 361 Concern 387
Preventing Computer-Related Waste and Case Tw0: Tne Cult of Less and The Di9ital
Mistakes 362 Firefighters 388
Information Systems at Work: Panic Button Notes 389
APP 364 Glossary 390
9.2 Computer Crime 365 Index 399
Information
5 Systems in
Business and
Society
Security, Privacy and Ethical Issues
in Information Systems 360
|
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| id | DE-604.BV039683245 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T00:08:53Z |
| institution | BVB |
| isbn | 9781408044216 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-024532200 |
| oclc_num | 767763246 |
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| physical | XXIII, 406 S. Ill., graph. Darst. |
| publishDate | 2012 |
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| spelling | Stair, Ralph M. 1945- Verfasser (DE-588)136669581 aut Fundamentals of business information systems Ralph Stair, George Reynolds and Thomas Chesney 2. ed. Andover, Hampshire, U.K. Cengage Learning EMEA 2012 XXIII, 406 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Datenverarbeitung Wirtschaft Business Data processing Management information systems Betriebliches Informationssystem (DE-588)4069386-7 gnd rswk-swf Betriebliches Informationssystem (DE-588)4069386-7 s DE-604 Reynolds, George Walter 1944- Verfasser (DE-588)136286410 aut Chesney, Thomas Verfasser (DE-588)136669735 aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024532200&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Stair, Ralph M. 1945- Reynolds, George Walter 1944- Chesney, Thomas Fundamentals of business information systems Datenverarbeitung Wirtschaft Business Data processing Management information systems Betriebliches Informationssystem (DE-588)4069386-7 gnd |
| subject_GND | (DE-588)4069386-7 |
| title | Fundamentals of business information systems |
| title_auth | Fundamentals of business information systems |
| title_exact_search | Fundamentals of business information systems |
| title_full | Fundamentals of business information systems Ralph Stair, George Reynolds and Thomas Chesney |
| title_fullStr | Fundamentals of business information systems Ralph Stair, George Reynolds and Thomas Chesney |
| title_full_unstemmed | Fundamentals of business information systems Ralph Stair, George Reynolds and Thomas Chesney |
| title_short | Fundamentals of business information systems |
| title_sort | fundamentals of business information systems |
| topic | Datenverarbeitung Wirtschaft Business Data processing Management information systems Betriebliches Informationssystem (DE-588)4069386-7 gnd |
| topic_facet | Datenverarbeitung Wirtschaft Business Data processing Management information systems Betriebliches Informationssystem |
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