Harrington, H. J. (2012). Streamlined process improvement: The breakthrough strategy to reduce costs, improve quality, increase customer statisfaction, and boost profits. McGrawHill.
Chicago-Zitierstil (17. Ausg.)Harrington, H. James. Streamlined Process Improvement: The Breakthrough Strategy to Reduce Costs, Improve Quality, Increase Customer Statisfaction, and Boost Profits. New York [u.a.]: McGrawHill, 2012.
MLA-Zitierstil (9. Ausg.)Harrington, H. James. Streamlined Process Improvement: The Breakthrough Strategy to Reduce Costs, Improve Quality, Increase Customer Statisfaction, and Boost Profits. McGrawHill, 2012.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.