APA (7th ed.) Citation

(2012). Managing business process flows: Principles of operations management (3. ed.). Prentice Hall.

Chicago Style (17th ed.) Citation

Managing Business Process Flows: Principles of Operations Management. 3. ed. Boston, Mass. [u.a.]: Prentice Hall, 2012.

MLA (9th ed.) Citation

Managing Business Process Flows: Principles of Operations Management. 3. ed. Prentice Hall, 2012.