APA-Zitierstil (7. Ausg.)

(2012). Managing business process flows: Principles of operations management (3. ed., internat. ed.). Pearson Education.

Chicago-Zitierstil (17. Ausg.)

Managing Business Process Flows: Principles of Operations Management. 3. ed., internat. ed. Upper Saddle River, N.J: Pearson Education, 2012.

MLA-Zitierstil (9. Ausg.)

Managing Business Process Flows: Principles of Operations Management. 3. ed., internat. ed. Pearson Education, 2012.