APA (7th ed.) Citation

Arantola, H. (2002). Relationship drivers in provider-consumer relationships: Empirical studies of customer loyalty programs. Hanken Svenska Handelshögskolan.

Chicago Style (17th ed.) Citation

Arantola, Heli. Relationship Drivers in Provider-consumer Relationships: Empirical Studies of Customer Loyalty Programs. Helsingfors: Hanken Svenska Handelshögskolan, 2002.

MLA (9th ed.) Citation

Arantola, Heli. Relationship Drivers in Provider-consumer Relationships: Empirical Studies of Customer Loyalty Programs. Hanken Svenska Handelshögskolan, 2002.