APA-Zitierstil (7. Ausg.)

Kerpen, D. (2011). Likeable social media: How to delight your customers, create an irresistible brand, and be generally amazing on facebook (and other social networks). McGraw-Hill.

Chicago-Zitierstil (17. Ausg.)

Kerpen, Dave. Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (and Other Social Networks). New York u.a: McGraw-Hill, 2011.

MLA-Zitierstil (9. Ausg.)

Kerpen, Dave. Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (and Other Social Networks). McGraw-Hill, 2011.