The librarian as information consultant: transforming reference for the information age
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Chicago, Ill.
American Library Assoc.
2011
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XI, 106 S. Ill., graph. Darst. |
| ISBN: | 9780838910863 |
Internformat
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| 245 | 1 | 0 | |a The librarian as information consultant |b transforming reference for the information age |c Sarah Anne Murphy |
| 264 | 1 | |a Chicago, Ill. |b American Library Assoc. |c 2011 | |
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| 500 | |a Includes bibliographical references and index | ||
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-022646585 | ||
Datensatz im Suchindex
| _version_ | 1804145812537606144 |
|---|---|
| adam_text | Titel: The librarian as information consultant
Autor: Murphy, Sarah Anne
Jahr: 2011
CONTENTS
INTRODUCTION
ONE The Library and Information Consultant 1
TWO Strategies for Building and
Maintaining Consumer Relationships:
The Voice of the Customer 17
THREE Marketing the Library and
Information Consultant s Services:
Creating a Sophisticated Brand 37
FOUR The Business of Consulting:
Managing Employee Service Roles and Consumer Demand 57
FIVE Developing the Infrastructure and
Culture for Continuous Quality Improvement 75
CONCLUSION 97
INDEX 101
|
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| discipline | Allgemeines |
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| isbn | 9780838910863 |
| language | English |
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| publishDate | 2011 |
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| spelling | Murphy, Sarah Anne Verfasser aut The librarian as information consultant transforming reference for the information age Sarah Anne Murphy Chicago, Ill. American Library Assoc. 2011 XI, 106 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Bibliothek (DE-588)4006439-6 gnd rswk-swf Auskunftsdienst (DE-588)4340792-4 gnd rswk-swf Zukunft (DE-588)4068097-6 gnd rswk-swf Bibliothek (DE-588)4006439-6 s Auskunftsdienst (DE-588)4340792-4 s Zukunft (DE-588)4068097-6 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=022646585&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Murphy, Sarah Anne The librarian as information consultant transforming reference for the information age Bibliothek (DE-588)4006439-6 gnd Auskunftsdienst (DE-588)4340792-4 gnd Zukunft (DE-588)4068097-6 gnd |
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| title | The librarian as information consultant transforming reference for the information age |
| title_auth | The librarian as information consultant transforming reference for the information age |
| title_exact_search | The librarian as information consultant transforming reference for the information age |
| title_full | The librarian as information consultant transforming reference for the information age Sarah Anne Murphy |
| title_fullStr | The librarian as information consultant transforming reference for the information age Sarah Anne Murphy |
| title_full_unstemmed | The librarian as information consultant transforming reference for the information age Sarah Anne Murphy |
| title_short | The librarian as information consultant |
| title_sort | the librarian as information consultant transforming reference for the information age |
| title_sub | transforming reference for the information age |
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