(2003). Bringing peace into the room: How the personal qualities of the mediator impact the process of conflict resolution (First edition.). Jossey-Bass.
Chicago-Zitierstil (17. Ausg.)Bringing Peace into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution. First edition. San Francisco: Jossey-Bass, 2003.
MLA-Zitierstil (9. Ausg.)Bringing Peace into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution. First edition. Jossey-Bass, 2003.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.