Beschwerdemanagement: Reklamationen als Chancen nutzen / Professionell reagieren / Kunden zufrieden stellen
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | German |
| Published: |
München
Redline Verlag
2009
|
| Edition: | 1. Auflage |
| Series: | New Business Line
|
| Subjects: | |
| Online Access: | Volltext |
| Physical Description: | 1 Online-Ressource |
| ISBN: | 9783868811094 |
Staff View
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| 245 | 1 | 0 | |a Beschwerdemanagement |b Reklamationen als Chancen nutzen / Professionell reagieren / Kunden zufrieden stellen |c Michael Brückner |
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Record in the Search Index
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| author | Brückner, Michael |
| author_facet | Brückner, Michael |
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| ctrlnum | (OCoLC)712493989 (DE-599)BSZ338749055 |
| discipline | Wirtschaftswissenschaften |
| edition | 1. Auflage |
| format | Electronic eBook |
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| id | DE-604.BV037296070 |
| illustrated | Not Illustrated |
| indexdate | 2025-02-20T06:46:32Z |
| institution | BVB |
| isbn | 9783868811094 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-021208555 |
| oclc_num | 712493989 |
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| physical | 1 Online-Ressource |
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| publishDate | 2009 |
| publishDateSearch | 2009 |
| publishDateSort | 2009 |
| publisher | Redline Verlag |
| record_format | marc |
| series2 | New Business Line |
| spellingShingle | Brückner, Michael Beschwerdemanagement Reklamationen als Chancen nutzen / Professionell reagieren / Kunden zufrieden stellen Servicepolitik (DE-588)4234502-9 gnd Kundenorientierung (DE-588)4316837-1 gnd Reklamation (DE-588)4834499-0 gnd |
| subject_GND | (DE-588)4234502-9 (DE-588)4316837-1 (DE-588)4834499-0 |
| title | Beschwerdemanagement Reklamationen als Chancen nutzen / Professionell reagieren / Kunden zufrieden stellen |
| title_auth | Beschwerdemanagement Reklamationen als Chancen nutzen / Professionell reagieren / Kunden zufrieden stellen |
| title_exact_search | Beschwerdemanagement Reklamationen als Chancen nutzen / Professionell reagieren / Kunden zufrieden stellen |
| title_full | Beschwerdemanagement Reklamationen als Chancen nutzen / Professionell reagieren / Kunden zufrieden stellen Michael Brückner |
| title_fullStr | Beschwerdemanagement Reklamationen als Chancen nutzen / Professionell reagieren / Kunden zufrieden stellen Michael Brückner |
| title_full_unstemmed | Beschwerdemanagement Reklamationen als Chancen nutzen / Professionell reagieren / Kunden zufrieden stellen Michael Brückner |
| title_short | Beschwerdemanagement |
| title_sort | beschwerdemanagement reklamationen als chancen nutzen professionell reagieren kunden zufrieden stellen |
| title_sub | Reklamationen als Chancen nutzen / Professionell reagieren / Kunden zufrieden stellen |
| topic | Servicepolitik (DE-588)4234502-9 gnd Kundenorientierung (DE-588)4316837-1 gnd Reklamation (DE-588)4834499-0 gnd |
| topic_facet | Servicepolitik Kundenorientierung Reklamation |
| url | http://www.wiso-net.de/document/REDL,ARED%5F_978386881109496 |
| work_keys_str_mv | AT brucknermichael beschwerdemanagementreklamationenalschancennutzenprofessionellreagierenkundenzufriedenstellen |