Mastering software quality assurance: best practices, tools and techniques for software developers
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Fort Lauderdale, Fla.
Ross
2011
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XVII, 358 S. Ill. 23 cm |
| ISBN: | 9781604270327 |
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MARC
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Record in the Search Index
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| adam_text | Titel: Mastering software quality assurance
Autor: Chemuturi, Murali
Jahr: 2011
TABLE OF CONTENTS
Foreword............................................................................................................. vii
Preface .................................................................................................................. ix
About the Author ............................................................................................. xiii
Acknowledgments ...............................................................................................xv
Web Added Value™ ........................................................................................ xvii
Chapter 1. Quality Assurance Basics ............................................................... 1
Connotations of the Word Quality ................................................................... 1
What Is Quality? .................................................................................................. 2
Specifications ........................................................................................................ 3
Definition of Quality from the Standpoint of the Provider........................... 4
Quality and Reliability ........................................................................................ 5
Evolution of the Concepts of Quality ............................................................... 8
Quality Gurus..................................................................................................... 11
Total Quality Management............................................................................... 16
Are We Giving Adequate Importance to Quality in Organizations?........... 17
Organizational Goals and Quality Goals......................................................... 20
Is a Quality Department in Software Development Organizations
Really Needed? ................................................................................................... 22
The Present Scenario in Software Development Organizations ................... 23
Chapter 2. Four Dimensions of Quality................................................................................................................25
Background ..................................................................................................................................................................................................................25
Specification Quality....................................................................................................................................................................................26
Design Quality........................................................................................................................................................................................................27
Development (Software Construction) Quality............................................................................................29
Conformance Quality ................................................................................................................................................................................30
Ensuring Quality in Specifications......................................................................................................................................31
Ensuring Quality in Design ............................................................................................................................................................32
Ensuring Quality in Development (Software Construction) ................................................33
Ensuring Conformance Quality ..............................................................................................................................................33
Chapter 3. Software Product Quality ............................................................ 35
Functionality Standpoint................................................................................... 35
White Box (Glass Box) Standpoint ................................................................. 38
Presence of Defects in the Product ................................................................. 41
Program Quality ................................................................................................ 44
Measurement of Product Quality .................................................................... 48
Chapter 4. Organizational Environment that Fosters a Quality
Culture................................................................................................................ 61
Quality and Organizational Environment....................................................... 61
Need for an Independent Quality Assurance Department ........................... 62
The Role of the Quality Assurance Department............................................ 64
The Position of the Quality Assurance Department in an Organization ... 66
Organization of the Quality Assurance Department ..................................... 68
Organization and Staffing of the Quality Assurance Department ............... 74
A Well-Defined and Institutionalized Software Development Process ....... 76
Explicit System of Rewards and Recognition for Achieving Excellence
in Quality............................................................................................................ 80
Commitment and Involvement of Senior Management in Fostering a
Culture of Quality in the Organization .......................................................... 82
Final Words ........................................................................................................ 83
Chapter 5. Software Verification.................................................................... 85
Verification ......................................................................................................... 85
Walkthroughs (Peer Reviews) .......................................................................... 89
Inspections ........................................................................................................ 102
Audits ................................................................................................................ 110
Verification Process ......................................................................................... 124
Implementation of Verification Activities in Projects ................................. 126
Chapter 6. Validation ..........................................................................................................................................................................129
Definition of Validation ....................................................................................................................................................................129
Validation of Software Designs ............................................................................................................................................132
Validating the Product Specifications........................................................................................................................133
Validating the Software Product ........................................................................................................................................133
Testing Different Types of Software Products ..........................................................................................135
Testing Basics ......................................................................................................................................................................................................139
Approaches to Testing..........................................................................................................................................................................143
Test Case Design............................................................................................................................................................................................146
Test Environment ........................................................................................................................................................................................161
Testing Scenarios ..........................................................................................................................................................................................163
Project Testing or Embedded Testing ......................................................................................................................163
Product Testing................................................................................................................................................................................................169
Best Practices in Testing ..................................................................................................................................................................178
Automation of Testing and Use of Testing Tools ..............................................................................183
Final Words about Software Testing ..........................................................................................................................186
Chapter 7. Software Product Quality: Reliability ............................................................................187
Software Disasters ........................................................................................................................................................................................187
Software Reliability ....................................................................................................................................................................................189
Cause of Software Failures ..........................................................................................................................................................192
Prediction of Software Reliability ....................................................................................................................................194
Software Reliability Improvement....................................................................................................................................195
Chapter 8. Process Quality........................................................................................................................................................197
Process Quality Evolution..............................................................................................................................................................197
Process..............................................................................................................................................................................................................................199
Process Quality..................................................................................................................................................................................................200
Process Definition ........................................................................................................................................................................................201
Aligning the Process with a Process Model....................................................................................................205
Process Improvement ............................................................................................................................................................................206
Process Stabilization ................................................................................................................................................................................209
Software Development Process ............................................................................................................................................211
Components of a Process ..............................................................................................................................................................211
Process Certification ................................................................................................................................................................................213
Chapter 9. New Paradigm for Software Quality........................................ 217
Current Certification Paradigms .................................................................... 217
The Fallacy of Certifications........................................................................... 219
Criticisms of Maturity Models ....................................................................... 221
A New Paradigm for Software Quality Assurance....................................... 228
Final Words ...................................................................................................... 233
Appendix A. Audit Process............................................................................ 235
Appendix B. Defect Resolution Methodology ............................................ 247
Appendix C. Guidelines for Error Guessing..............................................................................................257
Appendix D. Guidelines for Graphical User Interface Quality
Conformance ......................................................................................................................................................................................................263
Appendix E. Guidelines for Stress Testing ..................................................................................................273
Appendix F. Guidelines for Negative Testing..........................................................................................279
Appendix G. Measurement of Quality..................................................................................................................287
Appendix H. Quality Assurance of Databases........................................................................................305
Appendix I. Coding Guidelines ........................................................................................................................................309
Appendix J. Sample Review Process ........................................................................................................................323
Appendix K. Software Quality Assurance Plan ...........................................337
Appendix L. Abbreviations........................................................................................................................................................345
Index ..................................................................................................................................................................................................................................347
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| spelling | Chemuturi, Murali 1950- Verfasser (DE-588)142651834 aut Mastering software quality assurance best practices, tools and techniques for software developers Murali Chemuturi Fort Lauderdale, Fla. Ross 2011 XVII, 358 S. Ill. 23 cm txt rdacontent n rdamedia nc rdacarrier Informatik (DE-588)4026894-9 gnd rswk-swf Qualitätssicherung (DE-588)4126457-5 gnd rswk-swf Software (DE-588)4055382-6 gnd rswk-swf Informatik (DE-588)4026894-9 s Qualitätssicherung (DE-588)4126457-5 s Software (DE-588)4055382-6 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021189430&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Chemuturi, Murali 1950- Mastering software quality assurance best practices, tools and techniques for software developers Informatik (DE-588)4026894-9 gnd Qualitätssicherung (DE-588)4126457-5 gnd Software (DE-588)4055382-6 gnd |
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| title | Mastering software quality assurance best practices, tools and techniques for software developers |
| title_auth | Mastering software quality assurance best practices, tools and techniques for software developers |
| title_exact_search | Mastering software quality assurance best practices, tools and techniques for software developers |
| title_full | Mastering software quality assurance best practices, tools and techniques for software developers Murali Chemuturi |
| title_fullStr | Mastering software quality assurance best practices, tools and techniques for software developers Murali Chemuturi |
| title_full_unstemmed | Mastering software quality assurance best practices, tools and techniques for software developers Murali Chemuturi |
| title_short | Mastering software quality assurance |
| title_sort | mastering software quality assurance best practices tools and techniques for software developers |
| title_sub | best practices, tools and techniques for software developers |
| topic | Informatik (DE-588)4026894-9 gnd Qualitätssicherung (DE-588)4126457-5 gnd Software (DE-588)4055382-6 gnd |
| topic_facet | Informatik Qualitätssicherung Software |
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