APA (7th ed.) Citation

Taylor, S., Case, G., Spalding, G., & Bernard, P. (2008). Key element guide Continual service improvement (1. publ.). TSO (The Stationary Office).

Chicago Style (17th ed.) Citation

Taylor, Sharon, Gary Case, George Spalding, and Pierre Bernard. Key Element Guide Continual Service Improvement. 1. publ. London: TSO (The Stationary Office), 2008.

MLA (9th ed.) Citation

Taylor, Sharon, et al. Key Element Guide Continual Service Improvement. 1. publ. TSO (The Stationary Office), 2008.