APA-Zitierstil (7. Ausg.)

Taylor, S., Case, G., Spalding, G., & Bernard, P. (2008). Key element guide Continual service improvement (1. publ.). TSO (The Stationary Office).

Chicago-Zitierstil (17. Ausg.)

Taylor, Sharon, Gary Case, George Spalding, und Pierre Bernard. Key Element Guide Continual Service Improvement. 1. publ. London: TSO (The Stationary Office), 2008.

MLA-Zitierstil (9. Ausg.)

Taylor, Sharon, et al. Key Element Guide Continual Service Improvement. 1. publ. TSO (The Stationary Office), 2008.