Herrmann, M. (2010). Online dispute resolution - Konfliktbehandlung im Internet. Books on Demand.
Chicago Style (17th ed.) CitationHerrmann, Michael. Online Dispute Resolution - Konfliktbehandlung Im Internet. Norderstedt: Books on Demand, 2010.
MLA (9th ed.) CitationHerrmann, Michael. Online Dispute Resolution - Konfliktbehandlung Im Internet. Books on Demand, 2010.
Warning: These citations may not always be 100% accurate.