IT outsourcing governance: client types and their management strategies
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
Wiesbaden
Gabler
2010
|
| Edition: | 1. ed. |
| Series: | Gabler Research : Informationsmanagement und Computer Aided Team
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XXVI, 368 S. graph. Darst. 21 cm |
| ISBN: | 9783834922755 |
Staff View
MARC
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Record in the Search Index
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| adam_text | TABLE OF CONTENTS FOREWORD. V ACKNOWLEDGEMENTS » VII ABSTRACT IX TABLE
OF CONTENTS XI LIST OF FIGURES XVII LIST OF TABLES XXI LISTOF
ABBREVIATIONS XXV 1 INTRODUCTION 1 1.1 PROBLEM STATEMENT AND MOTIVATION
FOR THIS RESEARCH 1 1.2 RESEARCH OBJECTIVE AND RESEARCH QUESTIONS 3 1.3
OUTLINE AND STRUCTURE OF THE THESIS 6 2 EPISTEMOLOGICAL FOUNDATION AND
RESEARCH METHODOLOG) * 9 2.1 PHILOSOPHICAL PERSPECTIVES AND RESEARCH
EPISTEMOLOGY 9 2.1.1 POSITIVIST RESEARCH 9 2.1.2 INTERPRETIVE RESEARCH
11 2.1.3 CRITICAL RESEARCH 11 2.2 RESEARCH DESIGN AND METHODS:
QUANTITATIVE VS. QUALITATIVE RESEARCH 11 2.3 SUMMARY OF EPISTEMOLOGICAL
FOUNDATIONS OF THIS THESIS. ........... .............. 13 3 THEORETICAL
BACKGROUND ON OUTSOURCING 15 3.1 DEFINITION AND BACKGROUND OF
INFORMATION SYSTEMS OUTSOURCING 15 3.1.1 SPECIFIE CHARACTERISTICS
OFINFORMATION SYSTEMS OUTSOURCING 16 3.1.2 1S OUTSOURCING DEFINITIONS 18
3.2 THEORETICAL FOUNDATION: RELATED THEORIES 21 3.2.1 TRANSACTION COST
ECONOMIES 22 3.2.2 EXCHANGE THEORIES: SOCIAL EXCHANGE AND RELATIONAL
EXCHANGE THEORY 24 3.2.2.1 SOCIAL EXCHANGE THEORY 24 3.2.2.2 RELATIONAL
EXCHANGE THEORY 25 3.2.3 PSYCHOLOGICAL CONTRACT THEORY , 26
BIBLIOGRAFISCHE INFORMATIONEN HTTP://D-NB.INFO/999948946 DIGITALISIERT
DURCH XII TABLE OF CONTENTS 3.2.4 EXPECTATION CONFIRMATION THEORY 27
3.2.5 THEORIES OF POWER: POWER-POLITICAL, POWER DEPENDENCE, POWER
CONFLICT 28 3.2.6 SUMMARY OF THEORIES FOR IS OUTSOURCING RELATIONSHIPS
30 3.3 THE MULTI-DIMENSIONALITY OF OUTSOURCING IS FUNCTIONS 31 3.3.1
OUTSOURCING FUNCTIONS AND THE IT SERVICE LIFECYCLE 31 3.3.2 FORMS OF
OUTSOURCING ARRANGEMENTS 33 3.4 OUTSOURCING DETERMINANTS AND
EXPECTATIONS: ADVANTAGES AND DISADVANTAGES 39 3.5 PRIOR RESEARCH ON IS
OUTSOURCING RELATIONSHIPS: STATE OF THE ART 45 3.5.1 EVOLUTION OF IS
OUTSOURCING RESEARCH TOWARDS A RELATIONSHIP FOCUS 45 3.5.2 THE
RELATIONSHIP PERSPECTIVE IN IS OUTSOURCING 46 3.5.3 APPROACHES FOR
CLASSIFYING IS OUTSOURCING RELATIONSHIPS 48 3.6 CONSTITUTIVE FACTORS OF
AN IS OUTSOURCING RELATIONSHIP 49 3.6.1 STRATEGIE INTENT AND CONTEXTUAL
FACTORS 49 3.6.2 RELATIONSHIP ARCHITECTURE 50 3.6.3 GOVERNANCE AND
MONITORING MECHANISMS 51 3.6.3.1 FORMAL CONTRACTUAL GOVERNANCE 54
3.6.3.2 INFORMAL RELATIONAL GOVERNANCE 55 3.6.3.3 THE INTERPLAY OF
FORMAL CONTRACTUAL AND INFORMAL RELATIONAL GOVERNANCE.. 56 3.6.3.4
GOVERNANCE VIA MANAGEMENT PROCESSES 57 3.6.3.5 GOVERNANCE VIA
ORGANIZATIONAL STRUCTURES 58 3.6.3.6 GOVERNANCE VIA EXPERIENCE AND
RISK-REWARD INCENTIVE MECHANISMS 59 3.6. TABLE OF CONTENTS XIII 4.2.1
CLUSTER ANALYSIS 86 4.2.1.1 DEFINITION OF CLUSTER ANALYSIS 86 4.2.1.2
GENERAL PROCEDURE OF CLUSTER ANALYSIS 87 4.2.1.3 DIFFERENT CLUSTERING
TECHNIQUES AND ALGORITHMS 88 4.2.1.4 CLUSTERING STEPS 90 4.2.1.5
STRENGTHS AND PITFALLS OF CLUSTER ANALYSIS 98 4.2.2 DISCRIMINANT
ANALYSIS 99 4.2.3 FACTOR ANALYSIS 101 4.2.3.1 GENERAL CONSIDERATIONS AND
DISTINCTIONS IN FACTOR ANALYSIS: EXPLORATORY VS. CONFIRMATORY, R VS. Q
ANALYSIS 101 4.2.3.2 DESIGN AND PROCESS OF A FACTOR ANALYSIS 102 4.3
SUMMARY OF THE METHODOLOGICAL FOUNDATIONS FOR CLASSIFYING OUTSOURCING
CLIENTS 108 5 EMPIRICAL EVIDENCE OF OUTSOURCING RELATIONSHIP TYPES 111
5.1 QUALITATIVE PRE-STUDY: FIRST EVIDENCE OF DIFFERENT IS OUTSOURCING
RELATIONSHIPS 113 5.1.1 DATA COLLECTION 113 5.1.2 RESULTS 116 5.1.2.1
STRATEGIE INTENT, EXPECTATIONS, AND CONTEXT 117 5.1.2.2 RELATIONSHIP
ARCHITECTURE 117 5.1.2.3 GOVERNANCE AND MONITORING. 117 5.1.2.4
INTERACTION 118 5.1.3 TYPES OF IS OUTSOURCING RELATIONSHIPS 118 5.2
RESEARCH DESIGN OF THE QUANTITATIVE STUDY 122 5.3 DATA COLLECTION AND
DEMOGRAPHIC RESULTS 124 5.4 STATISTICAL RESULTS: DATA ANALYSIS 126 5.4.1
DIAGNOSTIC PRE-ANALYSIS OF RESULTS: MISSING VALUES AND DISTRIBUTION OF
DATA. 126 5.4.1.1 DIAGNOSTICS: ANALYZING THE EXTENT AND IMPACT OF
MISSING VALUES 127 5.4.1.2 NORMAL DISTRIBUTION OF THE DATA 131 5.4. XIV
TABLE OF CONTENTS 5.5 INTERPRETATION OF STATISTICAL ANALYSIS:
CONFIGURATIONS OF DIFFERENT OUTSOURCING CLIENT GROUPS 148 5.5.1
CONSTITUTIVE ELEMENTS OF THE CLIENT CONFIGURATIONS: MAJOR OUTSOURCING
EXPECTATIONS AND STRATEGIE INTENTS 149 5.5.2 CONTEXT FACTORS 156 5.5.2.1
BASIC COMPANY CHARACTERISTICS 156 5.5.2.2 ROLE AND IMPACT OF IT FOR THE
COMPANY 161 5.5.3 RELATIONAL ARCHITECTURE OF THE OUTSOURCING VENTURES
162 5.5.3.1 EXPERIENCE WITH OUTSOURCING 162 5.5.3.2 OUTSOURCING OBJECTS
AND DEGREE OF OUTSOURCED FUNCTIONS 163 5.5.3.3 NUMBER OF INVOLVED
VENDORS: SINGLE VS. MULTI-VENDOR OUTSOURCING 165 5.5.3.4 OUTSOURCING
DEGREE: SELECTIVE VS. TOTAL OUTSOURCING 166 5.5.3.5 LENGTH ANDDURATION
OF OUTSOURCING CONTRACTS 167 5.5.3.6 PRICING ARRANGEMENTS FOR OUTSOURCED
SERVICES 168 5.5.3.7 OUTSOURCING ALLIANCES 169 5.5.3.8 DEPENDENCY ON THE
SERVICE PROVIDER AND SWITCHING COSTS 170 5.5.3.9 GOAL ALIGNMENT BETWEEN
OUTSOURCING PARTIES 171 5.5.4 GOVERNANCE APPROACHES AMONG THE DIFFERENT
CLIENT GROUPS 174 5.5.4.1 OUTSOURCING GOVERNANCE: ROLE OF THE CONTRACT
174 5.5.4.2 OUTSOURCING GOVERNANCE: ROLE OF PROCESSES 176 5.5.4.3
OUTSOURCING GOVERNANCE: ROLE OF STRUCTURES AND STRUCTURAL LIAISON
DEVICES 179 5.5.4.4 OUTSOURCING GOVERNANCE: INFORMAL RELATIONSHIP 181
5.5.4.5 THE ROLE OF STAFF EXPERIENCE, DEGREES OF FREEDOM FOR THE VENDOR,
AND RISK-REWARD MECHANISMS AS GOVERNANCE MECHANISMS 184 5.5.5
INTERACTIONS: ROLE OF SPECIFIE RELATIONSHIP FACTORS 188 5.5.5. TABLE OF
CONTENTS XV 6.3.3 STRUCTURAL MODEL 226 6.3.4 GROUP ANALYSIS: THE IMPACT
OF DIFFERENT GOVERNANCE MECHANISMS AMONG THE FOUR CLIENT GROUPS 230
6.3.5 MEDIATING EFFECTS IN THE MODEL 231 6.4 ASSESSMENT OF COMMON METHOD
BIAS 233 6.5 DISCUSSION AND INTERPRETATION OF RESULTS 236 7 CONCLUSION
AND OUTLOOK ON FUTURE RESEARCH 243 7.1 RESULTS AND CONTRIBUTIONS TO
THEORY 244 7.2 RESULTS AND CONTRIBUTIONS TO PRACTICE 246 7.3 MAIN
RESEARCH LIMITATIONS 247 7.4 OUTLOOK ON FUTURE RESEARCH 248 REFERENCES
249 ADDENDIX ... 293 NJIJRUIUU * ^ ~
|
| any_adam_object | 1 |
| author | Leimeister, Stefanie 1979- |
| author_GND | (DE-588)142471968 |
| author_facet | Leimeister, Stefanie 1979- |
| author_role | aut |
| author_sort | Leimeister, Stefanie 1979- |
| author_variant | s l sl |
| building | Verbundindex |
| bvnumber | BV036715216 |
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| ctrlnum | (OCoLC)676078976 (DE-599)DNB999948946 |
| dewey-full | 658.4038011 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4038011 |
| dewey-search | 658.4038011 |
| dewey-sort | 3658.4038011 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Informatik Wirtschaftswissenschaften |
| edition | 1. ed. |
| format | Thesis Book |
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| indexdate | 2024-07-09T22:46:26Z |
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| spelling | Leimeister, Stefanie 1979- Verfasser (DE-588)142471968 aut IT outsourcing governance client types and their management strategies Stefanie Leimeister 1. ed. Wiesbaden Gabler 2010 XXVI, 368 S. graph. Darst. 21 cm txt rdacontent n rdamedia nc rdacarrier Gabler Research : Informationsmanagement und Computer Aided Team Zugl.: München, Techn. Univ., Diss., 2009 Unternehmen (DE-588)4061963-1 gnd rswk-swf Informationssystem (DE-588)4072806-7 gnd rswk-swf Outsourcing (DE-588)4127582-2 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Unternehmen (DE-588)4061963-1 s Informationssystem (DE-588)4072806-7 s Outsourcing (DE-588)4127582-2 s DE-604 DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020633213&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Leimeister, Stefanie 1979- IT outsourcing governance client types and their management strategies Unternehmen (DE-588)4061963-1 gnd Informationssystem (DE-588)4072806-7 gnd Outsourcing (DE-588)4127582-2 gnd |
| subject_GND | (DE-588)4061963-1 (DE-588)4072806-7 (DE-588)4127582-2 (DE-588)4113937-9 |
| title | IT outsourcing governance client types and their management strategies |
| title_auth | IT outsourcing governance client types and their management strategies |
| title_exact_search | IT outsourcing governance client types and their management strategies |
| title_full | IT outsourcing governance client types and their management strategies Stefanie Leimeister |
| title_fullStr | IT outsourcing governance client types and their management strategies Stefanie Leimeister |
| title_full_unstemmed | IT outsourcing governance client types and their management strategies Stefanie Leimeister |
| title_short | IT outsourcing governance |
| title_sort | it outsourcing governance client types and their management strategies |
| title_sub | client types and their management strategies |
| topic | Unternehmen (DE-588)4061963-1 gnd Informationssystem (DE-588)4072806-7 gnd Outsourcing (DE-588)4127582-2 gnd |
| topic_facet | Unternehmen Informationssystem Outsourcing Hochschulschrift |
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