Customer-driven supply chains: from glass pipelines to open innovation networks
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
London
Springer
2012
|
| Series: | Decision engineering
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XIV, 195 S. graph. Darst. |
| ISBN: | 9781846288753 1846288754 9781846288760 |
Staff View
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Record in the Search Index
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| adam_text | Titel: Customer driven supply chains
Autor: Lyons, Andrew C
Jahr: 2012
Contents
1 The Development of Supply Chain Strategy..................................1
1.1 Introduction..........................................................................1
1.2 Developing an Understanding of Supply Chain Strategy..............2
1.3 The Make-or-Buy Decision....................................................7
1.4 Generic Strategies and Competitive Criteria..............................10
1.5 Innovative Versus Functional Products....................................13
1.6 Product Life Cycles ..............................................................16
1.7 Chapter Summary..................................................................18
References....................................................................................18
2 Conceptualising the Customer-Driven Supply Chain ....................21
2.1 Introduction..........................................................................21
2.2 Customer-Driven Processes ....................................................22
2.2.1 The Elimination of Waste............................................22
2.2.2 The Alignment of Production with Demand ..................35
2.2.3 The Integration of Suppliers ........................................41
2.2.4 The Creative Involvement of the Workforce..................42
2.3 Chapter Summary..................................................................43
References....................................................................................44
3 Glass Pipelines: The Role of Information Systems
in Supporting Customer-Driven Supply Chains ............................45
3.1 Introduction..........................................................................45
3.2 Supply Chain Synchronisation..................................................46
3.2.1 Information Sharing ( The Glass Pipeline )....................46
3.2.2 Achieving Synchronisation Through Agility ..................51
3.3 Postponement and Mass Customisation....................................52
3.3.1 Mass Customisation and the Customer-Order
Decoupling Point........................................................52
3.4 Supply Chain Information and Communication
Technologies........................................................................58
3.4.1 EDI ..........................................................................58
3.4.2 ERP Systems..............................................................59
3.4.3 Web-Enabled Systems ................................................62
3.4.4 RFID ........................................................................64
3.4.5 Other Supply Chain Information Systems......................64
3.5 Chapter Summary..................................................................67
References....................................................................................68
4 Mass Customisation: A Strategy for Customer-Centric
Enterprises..................................................................................71
4.1 Introduction..........................................................................71
4.2 The Development of Customer Orientation
and Customer Centricity........................................................74
4.3 Mass Customisation: Definition and Literature Review..............76
4.4 Three Capabilities of Mass Customisation................................77
4.4.1 Solution Space Development........................................78
4.4.2 Robust Process Design................................................83
4.4.3 Choice Navigation......................................................85
4.5 A Review of Mass Customisation............................................89
4.6 Chapter Summary..................................................................91
References....................................................................................91
5 Network Collaboration: Vertical and Horizontal Partnerships ... 95
5.1 Introduction..........................................................................95
5.2 Outsourcing and Supplier Parks................................................96
5.2.1 Introduction................................................................96
5.2.2 The Implications of Modularity....................................97
5.2.3 Physical Configurations of Supplier Parks......................98
5.2.4 Proximate Supply and Vertical Integration ....................100
5.3 Horizontal Partnerships..........................................................102
5.3.1 Horizontal Collaboration in Logistics............................102
5.3.2 Open Innovation ........................................................106
5.4 Chapter Summary..................................................................109
References....................................................................................110
6 Modelling and Simulating Supply Chains ....................................113
6.1 Introduction..........................................................................113
6.2 Supply Chain Structures ........................................................114
6.3 Supply Chain Management .......................... 115
6.4 Modelling Frameworks and Architectures ................ 119
6.5 Supply Chain Modelling Techniques.................... 121
6.6 Supply Chain Simulation........................................................124
6.7 Chapter Summary..................................................................129
References....................................................................................130
7 Supply Chain Performance Measurement ....................................133
7.1 Introduction..........................................................................133
7.2 Measures of Supply Chain Performance ..................................133
7.3 Behavioural Measures............................................................135
7.3.1 Measuring the Bullwhip Effect ....................................135
7.3.2 Establishing a Synchronisation Index............................138
7.4 Responsiveness Measures ......................................................139
7.4.1 Forecast Accuracy......................................................139
7.4.2 Supply Chain Cycle Time............................................140
7.4.3 Pipeline Inventory ......................................................140
7.4.4 Value-Adding Contribution..........................................142
7.5 Reliability Measures..............................................................142
7.5.1 Stockouts ..................................................................143
7.5.2 Backorders ................................................................143
7.6 Cost Measures........................................................................143
7.6.1 The Cost of Holding Inventory ....................................143
7.6.2 Transportation Costs....................................................144
7.7 Value Stream Mapping Measures............................................145
7.8 Chapter Summary..................................................................147
References....................................................................................148
8 Designing Customer-Driven Supply Chains: Illustrative Cases . . . 149
8.1 Introduction..........................................................................149
8.2 Case A ................................................................................151
8.3 Case B ................................................................................157
8.4 CaseC ................................................................................158
8.5 Improving Supply Chain Performance Through Glass
Pipeline Design Changes........................................................160
8.5.1 Glass Pipeline Trials for Case A ..................................163
8.5.2 Glass Pipeline Trials for Case B ..................................165
8.5.3 Glass Pipeline Trials for Case C ..................................166
8.5.4 Discussion of Glass Pipeline Trials ..............................167
8.6 Analysis of Customer-Driven Processes ..................................167
8.7 Extending Synchronisation Upstream in the Supply Chain..........169
8.7.1 Approach to Extending Synchronisation
Beyond a First Tier......................................................170
8.7.2 The Impact of Implementing Second-Tier
Sequencing in Case C..................................................172
8.8 Chapter Summary..................................................................173
Annex A: Output from the GP Trials................................................175
Annex B: Extending Synchronisation in the Supply Chain..................189
References....................................................................................192
Index................................................................................................193
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| illustrated | Illustrated |
| indexdate | 2024-07-09T22:44:40Z |
| institution | BVB |
| isbn | 9781846288753 1846288754 9781846288760 |
| language | English |
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| physical | XIV, 195 S. graph. Darst. |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | Springer |
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| series2 | Decision engineering |
| spelling | Customer-driven supply chains from glass pipelines to open innovation networks Andrew C. Lyons ... Customer driven supply chains London Springer 2012 XIV, 195 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Decision engineering Supply Chain Management (DE-588)4684051-5 gnd rswk-swf Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Supply Chain Management (DE-588)4684051-5 s Kundenorientierung (DE-588)4316837-1 s b DE-604 Lyons, Andrew C. Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020554331&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Customer-driven supply chains from glass pipelines to open innovation networks Supply Chain Management (DE-588)4684051-5 gnd Kundenorientierung (DE-588)4316837-1 gnd |
| subject_GND | (DE-588)4684051-5 (DE-588)4316837-1 |
| title | Customer-driven supply chains from glass pipelines to open innovation networks |
| title_alt | Customer driven supply chains |
| title_auth | Customer-driven supply chains from glass pipelines to open innovation networks |
| title_exact_search | Customer-driven supply chains from glass pipelines to open innovation networks |
| title_full | Customer-driven supply chains from glass pipelines to open innovation networks Andrew C. Lyons ... |
| title_fullStr | Customer-driven supply chains from glass pipelines to open innovation networks Andrew C. Lyons ... |
| title_full_unstemmed | Customer-driven supply chains from glass pipelines to open innovation networks Andrew C. Lyons ... |
| title_short | Customer-driven supply chains |
| title_sort | customer driven supply chains from glass pipelines to open innovation networks |
| title_sub | from glass pipelines to open innovation networks |
| topic | Supply Chain Management (DE-588)4684051-5 gnd Kundenorientierung (DE-588)4316837-1 gnd |
| topic_facet | Supply Chain Management Kundenorientierung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020554331&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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