Case research in public management:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Armonk, N.Y. [u.a.]
Sharpe
2010
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Includes bibliographical references (p. 285-301) and index |
| Physical Description: | xxi, 314 p. ill. 24 cm |
| ISBN: | 9780765623362 0765623366 9780765623379 |
Staff View
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| 245 | 1 | 0 | |a Case research in public management |c David E. McNabb |
| 264 | 1 | |a Armonk, N.Y. [u.a.] |b Sharpe |c 2010 | |
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| 500 | |a Includes bibliographical references (p. 285-301) and index | ||
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| 650 | 4 | |a Public administration |v Case studies | |
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| adam_text | Titel: Case research in public management
Autor: McNabb, David E.
Jahr: 2010
Detailed Table of Contents
Introduction xvii
Cases as Applied Research xviii
Case Research: Qualitative or Quantitative? xix
Objectives for the Book xx
Acknowledgments xx
Part I. The What and How of Case Research 1
1. What Is Case Research? 3
The History of Case Research 3
The Meaning of Case Research 4
The Case in Public Administration Research 5
Teaching Cases 6
When a Case Study Is Not Case Research 8
Public Administration Examples 9
Four Primary Challenges 10
The Focus of Case Research 11
The Question of Causality in Case Research 11
Case Research as Interpretive Research 11
Causation in Social Science Research 12
Logical Causation 13
Cases and Causal Inference 13
An Answer to the Causation Question? 14
Summary 14
2. When to Do Case Research and How to Pick Cases 17
Why Researchers Choose the Case Research Method 17
Developing Theory from Cases 19
Testing Théories That Already Exist 20
Identifying a Previous Condition 22
Establishing the Importance of Contributing Conditions 22
Establishing the Importance of the Case to Other Examples 23
How and Why Researchers Pick the Cases They Study 24
Choosing Comparable Cases 24
Choosing Cases with Variability 24
Choosing Cases with Variation across Subgroups 25
Summary 25
3. The Range of Case Research Designs 27
Classes of Case Research 27
Explanatory Case Research 28
An Explanatory Case Example 29
Explanatory Cases on Additional Topics 30
Interpretive Case Research 31
Principles of Interpretive Case Research 32
An Interpretive Case Example 34
Critical Case Research 35
Structural Thèmes in Critical Research 36
A Critical Research Case Example 37
Reliability and Validity Issues in Case Research 38
Internai Validity 39
External Validity 39
Reliability in Case Research 39
Summary 39
4. Single-Case Research Designs 41
Labels in Case Research 42
Case Research in the Administrative Sciences 42
Significance of Single-Case Research 43
Four Problem Areas 43
Scientific Theory Requirements 45
The Scale and Scope of Single-Case Research 45
Intrinsic Case Studies 46
Examples of Intrinsic Case Studies 46
Instrumental Case Studies 48
An Example of an Instrumental Case Study 48
Collective Case Studies 50
A Two-Level Case Classification System 51
Holistic Single-Case Designs 51
Holistic Multicase Designs 51
Embedded Single-Case Designs 51
Embedded Multicase Designs 52
Factors Affecting the Design Decision 52
Summary 53
5. Multicase Research Designs 55
Transforming Readers into Participants 55
Some Advantages and Disadvantages of the Multicase Method 56
Three Catégories of Multicase Research 57
Comparative Multicase Designs 57
The Comparative Method Defined 58
Comparing Benchmarking Projects 59
Interpretive Multicase Designs 59
An Interpretive Case Example 59
A City/County Multicase Interpretive Study 62
Longitudinal Multicase Designs 62
Longitudinal Multicase Research Examples 62
Summary 63
6. Getting Started in Single-Case and Multicase Research 65
The Single-Case Research Process 65
Define the Reason for Doing the Case Study 67
Select the Unit to Be Studied 67
Define the Rôle of the Researcher 68
Introduce the Project to the Study Unit 68
Establish the Case Unit Qualifications 68
Gather the Case Data 69
Prépare an Integrative Summary 69
Write a Final Report 70
The Multicase Research Process 70
Frame the Research Question 70
Select Cases to Include in the Study 71
Define Key Constructs and Units of Analysis 72
Collect the Data 74
Analyze and Interpret the Data 75
Prépare and Présent a Report of the Findings 76
Summary 77
7. Meta-Analysis Research Designs and Processes 79
The Focus of Meta-Analysis 79
Advantages and Disadvantages of Meta-Analysis 80
Some Disadvantages of Meta-Analysis 81
Getting Started with a Meta-Analysis 81
Identify the Problem 82
Set Criteria for Selecting Cases 82
The Literature Search for Cases 84
Standardize the Points for Analysis 84
Standardize the Analysis Procédure 84
Select a Coding Scheme 84
Describe the Statistical Processes Used 85
Tabulate and Analyze the Data 85
Prépare and Présent Research Findings 85
Document Analysis in Meta-Designs: Hermeneutic Analysis 85
Analysis and the Act of Explaining 86
Analysis Using the Meta-Analytic Schedule 86
A Meta-Analysis of Transformational Change Cases 86
Meta-Analysis in the Twenty-First Century 88
Summary 88
8. Collecting and Analyzing Case Data 91
Ethnographie Research Approaches 91
Ethnographie Data Collection Methods 92
Types of Ethnographie Research 92
Advantages and Disadvantages of Ethnographie Methods 93
Case Research as Fieldwork 94
Collecting Case Data by Observation 95
Forms of Observation Research 96
Advantages and Disadvantages of Observation 96
Collecting Data by Interviews 98
The Art of Interviewing 100
Purposes for Interviewing 100
Advantages and Disadvantages of Interviews 101
Getting Beneath the Surface in Interviewing 102
Taking Notes or Recording the Interview 103
The Interviewing Process 103
Summary 103
9. Document Analysis Methods 107
Catégories of Written Record Data Analysis 109
The Episodic or the Running Record 109
The Literature Review in Case Research 110
The Literature Review Analysis Process 112
Case Research with Archivai Data 114
Records as Research Eléments 114
Content Analysis in Case Research 115
Advantages and Disadvantages of Content Analysis 115
When to Use Content Analysis 116
Computer Analysis of Textual Data 118
Summary 120
10. The Case Research Report 121
Universal Recommendations for Case Reports 123
Three Steps of Report Writing 123
Five Key Eléments of Case Research Reports 124
Establishing a Point of View for the Case Report 125
Sample Points of View 125
Components in a Case Report 126
The Title 126
The Abstract (or Executive Summary) 127
The Introduction 128
Review of the Literature 130
Methodology 130
Review: Methods and Data Différences 131
The Findings Section 132
Conclusions and/or Recommendations Section 132
Références (Bibliography) 133
Appendix or Appendices 134
Style and Format in Case Research Writing 135
Case Reporting Guidelines at Public Performance and
Management Review 136
Introduce the Case 136
Establish the Background of the Problem or Situation 136
Report Your Findings 136
Describe Your Analysis and Conclusions 137
Summary 137
Part II. Case Research in Public Management 139
11. Case Research in Public Policy and Management 141
Thèmes in Policy Case Research 143
How Policy Shapes Government Services 143
Short- and Long-Term Implications 144
A Global Policy Single-Case Example 144
A Multicase Policy Example 146
Research Focus in Public Policy and Management 147
The Courts and Public Policy 148
A Case Study of Failure in Policy Implementation 149
A Three-Case Analysis of Public Management Reform 150
Summary 151
Note 152
12. Case Research in Performance Management 153
The Framework for Performance Management 153
Improving Government Services 154
What to Improve: Efficiency or Effectiveness? 155
Benchmarking for Process Improvement 156
The Innovation Groups Project Case 158
The ICMA Project Case 158
North Carolina Local Government Project Case 159
Results Assessment 159
Measuring Performance for Performance Improvement 159
A Problem Metric in Florida 160
Decentralization Programs in Government 161
Collaborating Through Networks 162
A Community of Interest Case 163
Communities of Practice 163
Collaborating Through Partnerships 164
Other Drivers of Administrative Reform 165
Greater Democratization in the Workforce 166
Other Humanization-Related Reforms 166
Summary 167
13. Case Research in Sustainable Government 169
Declining Faith in Science to Achieve Sustainability 170
Assessing Development Sustainability 171
A Sustainability Assessment Application Case 171
The Human Side of Sustainability 173
Sustainability in State and Local Governments 174
Three Forces Pressuring Governments 174
Some Possible Solutions 175
International Sustainability Case Research 176
Government Agency and Sustainable Development in Denmark 176
Water Sustainability Management in China 176
The Case of Urban Sustainability in Vienna, Austria 177
Summary 179
14. Case Research in Technology Management 181
Cases on Technology in Government 182
Early Examples 184
Wireless Technology for the City of Philadelphia 185
When Technology Fails 186
Removing Discrétion in the Netherlands 188
Measuring the Impact of Technology on Performance 191
Summary 191
15. Case Research in National Security Issues 193
Delivering DHS Programs 194
Partnerships and Coordination 194
DHS Grants to State, Local, and Tribal Governments 195
State Coordination 196
Homeland Security at the State and Local Level 196
A Case on Problems with Security Grants 198
Semiannual Survey s 198
The Homeland Security Alert System 199
The Color-Coded Warning System 200
Three Major Weaknesses 200
International Security Case Research 202
Fighting the New Wave of Terrorism 202
A Case of Security Threat in Latvia 203
Expediency or Appeasement 204
Russian Baltics Strategy 205
Summary 206
16. Case Research in Emergency and Disaster Management 209
A Theory of Disaster and Emergency Management 210
The Fédéral Emergency Management Agency 210
Case Research on Disaster and Emergency Management 213
Disaster Management Case Research Examples 213
Disaster Management Planning in Charlottesville 213
Two Cases on Emergency Response 214
Hurricane Disaster Management in Public Utilities 216
Restoring Power after Katrina 217
Multicase Studies of Emergency Management 217
Growth in Emergency Spending in Florida Counties 218
Rescue Coordination Failure Across Agencies 218
Disaster Management after a Tsunami 219
Summary 221
17. Case Research in Social and Health Services 223
Social Services at the National Level 224
Social Services at the State Level 224
Welfare Reform and Privatization in Mississippi 225
Social Services at the Local Level 227
Widespread Growth in Privatization 228
Case Research at the Local and Rural Levels 229
Three Conclusions 229
Deciding on an EMS System 230
Research Findings 230
Recommendations 230
Case Research in Health and Human Services Management 231
Contracting Human Services in Kansas 231
Research Method 233
Case Findings 234
Recommendations for Other Government Agencies 234
Summary 234
18. Case Research in Public Infrastructure 237
A Long-Standing Problem 238
A Big Problem Getting Bigger 239
The Importance of Infrastructure to the Economy 240
A Call for Greater Fédéral Support 240
Infrastructure Financing 241
Funding at the Local Level 241
Funding at the State Level 242
Case Research on Infrastructure Issues 243
A Case on Infrastructure Development 243
Case Research on Infrastructure Damage 244
A Case on Collaborative Infrastructure Development 245
Summary 248
19. Case Research in Public Transportation 251
Availability and Structure of Transportation Systems 252
Recent Legislation Affecting Public Transit 253
Transit Services Enhanced Five Ways 254
Multicase Studies of Transportation Systems 254
Urban and Suburban Managing Authorities 255
Transportation Infrastructure and Urban Development 257
Strategie Management in Transportation Departments 258
States Have Stratégie Plans in Place 260
Différences Found in Planning Approaches 261
A Case of Sustainable Urban Transportation 261
Three Key Issues 262
A Multicase Transportation Planning Organization Study 263
Success Factors Identified 263
3-C Planning 264
ISTEA Provisions Sustained 264
Summary 265
Note 266
20. Case Research in the Work of Government 267
Case Research on Improving Productivity 268
History of the Productivity Movement 269
Barriers to Productivity Improvement 270
Productivity Problems in Local Governments 271
Case Research in Accountability 271
Accountability Processes 272
Methods for Exercising Accountability 273
Case Research on Enterprise Transformation 273
Transformation at the Vétérans Health Administration 275
Transformation Progress 275
Change at the Bonneville Power Administration 276
Management Challenges 278
Top-to-Bottom Changes Needed 278
Implementing Change in Local Government 279
Change in Fairfax County, Virginia 279
Change in Altamonte Springs, Florida 280
Transforming City Government in Fremont, California 281
Conclusion: Successful Change Managers Follow the Same Steps 281
Summary 282
Références 285
Index 303
About the Author 314
|
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| spelling | McNabb, David E. 1932- Verfasser (DE-588)128628677 aut Case research in public management David E. McNabb Armonk, N.Y. [u.a.] Sharpe 2010 xxi, 314 p. ill. 24 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references (p. 285-301) and index Public administration Research Public administration Case studies Qualitative research Fallstudie (DE-588)4124897-1 gnd rswk-swf Verwaltung (DE-588)4063317-2 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content Verwaltung (DE-588)4063317-2 s Fallstudie (DE-588)4124897-1 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020472783&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | McNabb, David E. 1932- Case research in public management Public administration Research Public administration Case studies Qualitative research Fallstudie (DE-588)4124897-1 gnd Verwaltung (DE-588)4063317-2 gnd |
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| title | Case research in public management |
| title_auth | Case research in public management |
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| title_full | Case research in public management David E. McNabb |
| title_fullStr | Case research in public management David E. McNabb |
| title_full_unstemmed | Case research in public management David E. McNabb |
| title_short | Case research in public management |
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