Evans, J. R. (2011). Quality management, organization, and strategy (6. ed., internat. student ed.). South-Western Cengage learning.
Chicago-Zitierstil (17. Ausg.)Evans, James R. Quality Management, Organization, and Strategy. 6. ed., internat. student ed. [s.l.]: South-Western Cengage learning, 2011.
MLA-Zitierstil (9. Ausg.)Evans, James R. Quality Management, Organization, and Strategy. 6. ed., internat. student ed. South-Western Cengage learning, 2011.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.