Electronic performance support: using digital technology to enhance human ability
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Farnham
Gower
2010
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XVIII, 302 S. Ill., graph. Darst. 24 cm |
Internformat
MARC
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| 245 | 1 | 0 | |a Electronic performance support |b using digital technology to enhance human ability |c ed. by Philip Barker and Paul van Schaik |
| 264 | 1 | |a Farnham |b Gower |c 2010 | |
| 300 | |a XVIII, 302 S. |b Ill., graph. Darst. |c 24 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Digital electronics / Social aspects | |
| 650 | 4 | |a Performance technology | |
| 650 | 4 | |a Educational technology | |
| 650 | 4 | |a Employees / Effect of technological innovations on | |
| 650 | 4 | |a Gesellschaft | |
| 650 | 4 | |a Digital electronics |x Social aspects | |
| 650 | 4 | |a Educational technology | |
| 650 | 4 | |a Employees |x Effect of technological innovations on | |
| 650 | 4 | |a Performance technology | |
| 700 | 1 | |a Barker, Philip |e Sonstige |4 oth | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=019002091&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-019002091 | ||
Datensatz im Suchindex
| _version_ | 1804141213943595008 |
|---|---|
| adam_text | Titel: Electronic performance support
Autor: Barker, Philip
Jahr: 2010
Contents
List of Figures List of Tables Acknowledgements List of Contributors Foreword Prelude
PARTI FOUNDATIONS
Chapter 1 Introduction Philip Barker
Chapter 2 Psychological Perspective Paul van Schaik
Chapter 3 Technology Perspective Philip Barker
Chapter 4 Learning, Instruction, Practice and Philip Barker
PART II APPLICATIONS
Chapter 5 Enhancing Educational Opportunit Performance Support Tools Philip Barker
Chapter 6 Information Access Oladeji Famakinwa and Philip Barker
Chapter 7 Human Communication Nigel Beacham
Chapter 8 Disability Steve Green and Elaine Pearson
Chapter 9 Medical Applications Jean Roberts
Vll
xi
xiii
xv
xix
xx i
31
55
81
109
127
147
163
179
vi Electronic Performance Support
Chapter 10 Science and Engineering 193
Ashok Banerji
Chapter 11 Business and Commerce 211
Barry Ip
Chapter 12 EPSS Applications in a Corporate Setting 225
Eran Gal and Paul van Schaik
Chapter 13 Supporting Expert Work Processes 249
Christopher G. Jennings, Arthur E. Kirkpatrick and Peyvand Mohseni
Chapter 14 Schooltrack: An EPSS for Action Research 263
Sjoerd de Vries, Paul van Schaik and Dick Slettenhaar
PART III CONCLUDING REMARKS
Chapter 15 Conclusion 275
Philip Barker and Paul van Schaik
Chapter 16 Future Directions for EPSS 281
The Contributors
Index 293
List of Figures
Figure 1.1 A system, its boundary and its environment 4
Figure 1.2 System interaction through input/output channels 5
Figure 1.3 System state transitions achieved through activity chains 6
Figure 1.4 The wrong place to put a railcard 12
Figure 1.5 Using skill sets to realise doing activities 14
Figure 1.6 Skill sets and problem-solving activity 16
Figure 1.7 Relationship between tools and human skills 17
Figure 1.8 The basic function of a human-machine interface 17
Figure 1.9 Classification of system performance 18
Figure 1.10 Multi-parameter EPSS facility 20
Figure 1.11 Performance plateaus and bands 22
Figure 1.12 Example of an explicit computer system - a PDA 25
Figure 1.13 A typical portable hard-drive system 26
Figure 1.14 Examples of memory sticks 27
Figure 2.1 The problem-solving process 32
Figure 2.2 Components of memory 34
Figure 2.3 Schema induction - principle cueing 37
Figure 2.4 Schema induction - example analogy 37
Figure 2.5 Identifying the level of measurement using Which Test? 48
Figure 2.6 Conducting an unrelated t test in SPSS using the How To Guides 50
Figure 3.1 The important role of technology in relation to human existence 56
Figure 3.2 Examples of electronic performance support technologies 59
Figure 3.3 Five important dimensions of computer technology 61
Figure 3.4 Augmenting a conventional telephone in order to improve its
functionality 63
Figure 3.5 The information-flow model of human-computer interaction 65
Figure 3.6 The function of an end-user interface 67
Figure 3.7 Tasks, tools and technology use within a domain of activity 68
Figure 3.8 An example of task analysis 69
Figure 3.9 The basic principle of computer-mediated communication 71
Figure 3.10 Using a computer network to store and share data and
information 72
Figure 3.11 A typical shared-workspace approach to collaborative working 73
Figure 3.12 Rationale underlying the tool-set model 75
Figure 3.13 The principle underlying the performance assessment model 76
Figure 4.1 Concept map showing the relationship of human-computer
interaction (HCI) to learning, problem solving and electronic
performance support systems 82
Figure 4.2 The importance of learning in relation to problem-solving
activity 83
113
viii Electronic Performance Support
Figure 4.3 An observation space containing visible and hidden artefacts 84
Figure 4.4 Basic steps involved in the creation of knowledge assets 86
Figure 4.5 The acquisition, generation and management of knowledge 87
Figure 4.6 Learning to use a mobile phone - sources of instruction 90
Figure 4.7 Basic rationale underlying the use of instructional scenarios 91
Figure 4.8 Mapping a knowledge corpus on to a series of blended study
units 92
Figure 4.9 Candidate components for a blended study unit 93
Figure 4.10 The MAPARI model of skill development 95
Figure 4.11 Use of scaffolding in an EPSS for academic libraries 98
Figure 4.12 Learning transitions - from novice to expert 99
Figure 4.13 Hand-held personal navigation system from Garmin 101
Figure 4.14 Rationale and logistics for electronic performance support system 102
Figure 5.1 Applying the life cycle model to educational provision 110
Figure 5.2 The role of blending in relation to designing educational
experiences
Figure 5.3 Introducing the e word into education 114
Figure 5.4 The Nintendo DS Lite hand-held gaming console 118
Figure 5.5 Using wikis to create and share knowledge 122
Figure 5.6 Results of daily arithmetic testing 124
Figure 6.1 Shannon s basic model of communication 128
Figure 6.2 The Data, Information, Knowledge and Wisdom hierarchy 129
Figure 6.3 Schematic representation of a library system 130
Figure 6.4 The help facility provided by the Epsilon 1 system 136
Figure 6.5 Integrating Epsilon 1 within the library system 137
Figure 6.6 A section of the DDC tutorial 138
Figure 6.7 Video presentation for locating books in a library 138
Figure 6.8 Game to help students understand decimal numbers 139
Figure 6.9 Game to help students locate books on library shelves 140
Figure 6.10 Accessing the DDC tutorial on a mobile phone 141
Figure 6.11 Searching online databases using the Epsilon 4 system 143
Figure 7.1 Communication aspects 148
Figure 7.2 Configurations of EPSS for human communication 150
Figure 7.3a Screenshot of DyslexSim 152
Figure 7.3b Screenshot of DyslexSim 153
Figure 7.4 Visual and perceptual distortion effects 154
Figure 7.5 Workshop arrangement 156
Figure 8.1 Communities and abilities 164
Figure 8.2 Examples of devices used as assistive technologies 166
Figure 8.3 Alternative assistive technologies 167
Figure 8.4 Example of symbols-based communication 169
Figure 8.5 The Portland VLE symbolised log-in screen 172
Figure 8.6 An Adaptive Personal Learning Environment (APLE) 174
Figure 9.1 Performance analysis of a complex range of types of patient 186
Figure 10.1 Barriers to performance 195
Figure 10.2 Human activity and the unified model of EPSS 197
Figure 10.3 Performance problems in science and engineering practices 198
List of Figures ix
Figure 10.4 Typical performance problems arising in the science domain 201
Figure 10.5 Potential application areas for performance support in
engineering 202
Figure 10.6 Flow diagram to facilitate problem diagnosis in a process plant 203
Figure 10.7 (a) Location arrangement of batteries as recorded and displayed
on the computer screen and (b) the actual physical location
arrangement of the batteries 206
Figure 11.1 Summary of key considerations for EPSS or PCS in relation to
performance improvement 218
Figure 12.1 A sample screen from eBG e-Learning - an external EPSS 234
Figure 12.2 Raybould s (1995) organisational performance/learning cycle 235
Figure 12.3 A sample screen from 2Work! EPSS - an extrinsic EPSS application 236
Figure 12.4 A sample screen from e-glue - an intrinsic EPSS application 238
Figure 13.1 A simple Treesta hierarchy of three workspaces 255
Figure 13.2 A small design-space exploration session in XDS. The view is
zoomed out, so designs are being shown as summaries of
important constraints (consequences) 257
Figure f3.3 The application of (a) shallow, (b) deep and (c) branch moves in
XDS 258
Figure 14.1 The action-research method 265
Figure 14.2 Conceptual design of Schooltrack 266
Figure 14.3 A sample screen from Schooltrack 267
List of Tables
Table 1.1
Table 1.2
Table 2.1
Table 3.1
Table 5.1
Table 6.1
Table 8.1
Table 8.2
Table 10.1
Table 10.2
Table 10.3
Table 12.1
Table 12.2
Common sources of human performance shortcomings 10
Examples of types of skill domain 14
Tradeoffs between knowledge in the head and knowledge in the
world 35
Examples of specific types of computer technology 61
Generic educational activities 116
Examples of classification systems commonly used in libraries 132
Device categories for assistive technologies 167
Accessibility guidelines 170
The spectrum of performance support possibilities 195
The properties of the primitive components of an EPSS system 198
Categories of scientific skill and their associated tasks 199
Specific ROI benefits of electronic performance support 228
A summary of empirical research on EPSS technology 229
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| spelling | Electronic performance support using digital technology to enhance human ability ed. by Philip Barker and Paul van Schaik Farnham Gower 2010 XVIII, 302 S. Ill., graph. Darst. 24 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Digital electronics / Social aspects Performance technology Educational technology Employees / Effect of technological innovations on Gesellschaft Digital electronics Social aspects Employees Effect of technological innovations on Barker, Philip Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=019002091&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Electronic performance support using digital technology to enhance human ability Digital electronics / Social aspects Performance technology Educational technology Employees / Effect of technological innovations on Gesellschaft Digital electronics Social aspects Employees Effect of technological innovations on |
| title | Electronic performance support using digital technology to enhance human ability |
| title_auth | Electronic performance support using digital technology to enhance human ability |
| title_exact_search | Electronic performance support using digital technology to enhance human ability |
| title_full | Electronic performance support using digital technology to enhance human ability ed. by Philip Barker and Paul van Schaik |
| title_fullStr | Electronic performance support using digital technology to enhance human ability ed. by Philip Barker and Paul van Schaik |
| title_full_unstemmed | Electronic performance support using digital technology to enhance human ability ed. by Philip Barker and Paul van Schaik |
| title_short | Electronic performance support |
| title_sort | electronic performance support using digital technology to enhance human ability |
| title_sub | using digital technology to enhance human ability |
| topic | Digital electronics / Social aspects Performance technology Educational technology Employees / Effect of technological innovations on Gesellschaft Digital electronics Social aspects Employees Effect of technological innovations on |
| topic_facet | Digital electronics / Social aspects Performance technology Educational technology Employees / Effect of technological innovations on Gesellschaft Digital electronics Social aspects Employees Effect of technological innovations on |
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