Phillips, A. W. (2009). ISO 9001:2008 internal audits made easy: Tools, techniques, and step-by-step guidelines for successful internal audits (3rd ed.). ASQ Quality Press.
Chicago-Zitierstil (17. Ausg.)Phillips, Ann W. ISO 9001:2008 Internal Audits Made Easy: Tools, Techniques, and Step-by-step Guidelines for Successful Internal Audits. 3rd ed. Milwaukee, Wis: ASQ Quality Press, 2009.
MLA-Zitierstil (9. Ausg.)Phillips, Ann W. ISO 9001:2008 Internal Audits Made Easy: Tools, Techniques, and Step-by-step Guidelines for Successful Internal Audits. 3rd ed. ASQ Quality Press, 2009.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.