APA (7th ed.) Citation

Hochman, L. (2010). The relationship revolution: Closing the customer promise GAP. Wiley.

Chicago Style (17th ed.) Citation

Hochman, Larry. The Relationship Revolution: Closing the Customer Promise GAP. Hoboken, NJ: Wiley, 2010.

MLA (9th ed.) Citation

Hochman, Larry. The Relationship Revolution: Closing the Customer Promise GAP. Wiley, 2010.

Warning: These citations may not always be 100% accurate.