Shiba, S., & Walden, D. (2001). Four practical revolutions in management: Systems for creating unique organizational capability = 4 practical revolutions in management (Rev. ed.). Center for Quality of Management.
Chicago-Zitierstil (17. Ausg.)Shiba, Shoji, und David Walden. Four Practical Revolutions in Management: Systems for Creating Unique Organizational Capability = 4 Practical Revolutions in Management. Rev. ed. Cambridge, Mass: Center for Quality of Management, 2001.
MLA-Zitierstil (9. Ausg.)Shiba, Shoji, und David Walden. Four Practical Revolutions in Management: Systems for Creating Unique Organizational Capability = 4 Practical Revolutions in Management. Rev. ed. Center for Quality of Management, 2001.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.